Jobs in Canada

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Added 9 mins ago
SD
Talent Acquisition Specialist
Shoppers Drug Mart
Brampton, ON
- Full-time
Full-Cycle Recruitment- Conduct interviews to assess candidates; make hiring recommendations; provide support and counsel to hiring managers throughout the recruitment process.
Added 9 mins ago
HI
FlexSave Administrator
HUB International
Woodbridge, ON
- Full-time
We are hiring a FlexSave Administrator for a full-time based in our Woodbridge, Ontario office, with the potential for extension. In this role, you will support the onboarding of new…
Added 9 mins ago
PT
Parts Counter Sales
Premier Truck Group
London, ON
- Full-time
…employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience,…
Added 9 mins ago
BN
Assistant Store Manager - Greater Toronto Area
Bailey Nelson
ON
- Full-time
We’re looking for an Assistant Store Manager to join our team who brings energy, leadership, and a genuine love for customer experience. We have big expansion plans across Canada within the…
Added 9 mins ago
GF
Service Manager - InnoServ
Gordon Food Service
Calgary, AB
- Full-time
Must have excellent interpersonal, organizational, communication skills, both written and verbal · Must have the ability to multi-task and work well under pressure
Added 9 mins ago
TA
QC - SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 9 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Moncton, NB · Montreal, QC · New Richmond, QC · Saint-Ferdinand, QC · Sainte-Marguerite-Marie, QC · Saint-Rémi, QC · Eastern Kings, PE · Point Tupper, NS · Halifax, NS · Stellarton, NS · Truro, NS · Bible Hill, NS · Sydney, NS · Windsor, ON · Saint John, NB · Saint-Patrice-de-Sherrington, QC · QC · Québec, QC · St-Rémi, Queb
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and…
Added 9 mins ago
Site Manager, Services
ENERCON
Stellarton, NS · Sydney, NS
Job schedule: Full time Monday to Friday (40 hours / week) + on‑call rotation and occasional overtime
Added 9 mins ago
Specialist, Logistics Optimization
Domtar Products
Montreal, QC
The location in Montreal, Quebec, Canada, is seeking talent to fill the position of Specialist, Logistics Optimization. This job is full-time permanent.
Added 9 mins ago
TH
Lumber Sales Full Time - TORONTO YORKDALE
The Home Depot
Canada
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action…
Added 9 mins ago
NF
Assistant Store Manager Full Time Day
No Frills
Lethbridge, AB
- Full-time
Added 9 mins ago
TH
Seasonal/Garden Sales Full Time - TORONTO YORKDALE
The Home Depot Canada
Toronto, ON
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 9 mins ago
M
Sr. Underwriter Full Case
MCAP
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Bilingual French and English is a must have
Added 24 mins ago
C
Office Clerks (Sales Audit, Temporary) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…join a dynamic finance team? Central Alberta Co-op is seeking full-time, temporary Office Clerks (Sales Audit) to support our administration team with essential financial operations. If…
Added 24 mins ago
CS
Building Manager
Cleantech Service Group
Vancouver, BC
- $24 to $25 CAD / hour
- Full-time
We are currently seeking a Building Manager for a high-rise residential building with 233 units located in Vancouver. This is a full-time position where the Building Manager will serve as…
Added 24 mins ago
TR
Assistant Manager, Fixed Assets and Maintenance 2026-005 (1 Vacancy)
The Regina Exhibition Association Limited
Regina, SK
- Full-time
May be required to answer calls outside of regular business hours and provide guidance to evening shift staff
Added 24 mins ago
KT
Regional Account Manager
Kal Tire
Edmonton, AB
- Full-time
Reporting to the Regional Sales Manager, the Regional Account Manager is responsible for growing and strengthening relationships with commercial tire customers across an assigned territory…
Added 25 mins ago
AC
Bilingual Talent Acquisition Analyst
Aramark Canada
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $80,000 CAD / year
- Full-time
…executing recruitment strategies in order to provide excellent customer service and achieve hiring…
Added 25 mins ago
G
Outside Sales representative-EN
Guillevin
Chilliwack, BC
- Full-time
Track customer profitability and credit levels. Let the Manager know about any negative trends.
Added 25 mins ago
S
Technical Trainer
Survalent
Mississauga, ON
- Full-time
This is a full-time permanent position reporting to the Product Knowledge and Enablement Manager. The salary range for this role is $65,000 – $75,000. If you are interested in joining a…
Added 25 mins ago
TU
Financial Processing Levels 1-4 (Term Placements)
The University of British Columbia
Vancouver, BC
- Temporary
…temporary employee with UBC Hiring Solutions, you will be placed on full-time assignments (35 hours per week) which will vary in length, pay, location and work arrangement (onsite full-time…
Added 25 mins ago
K
Digital UAT, Menu and Pricing Coordinator
KFC
Vaughan, ON
- Full-time
This role must have…
Added 25 mins ago
T
Talent Acquisition Specialist - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
- $71,360 to $107,040 CAD / year
- Temporary
…and evaluate potential candidates to fill positions. Provides full cycle recruitment support which includes (but is not limited to): sourcing, screening, interviewing, assessing and…
Added 25 mins ago
H1
Front Desk Reservations Agent
HOTEL 10 Montreal
Montreal, QC
- Full-time
Reporting to the Front Office Manager and Front Desk Supervisor, the Front Desk Agent is primarily responsible for managing reservations while providing professional, courteous, and…

Homes Alive Pets

Guest Service Representative (Full Time)

Edmonton, AB, Canada

$16.25 · Full-time

Apply on homesalive.ca About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

5611 104 St NW, Edmonton, AB T6H 2K1

Summary

Guest Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Guest Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Guest Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply on homesalive.ca About employer

More about this job

Responsibilities

Guest Service Representatives are responsible for providing excellent customer service, offering product advice, and managing store operations such as stocking and till operation. They also maintain store cleanliness, organize inventory, and assist with online order fulfillment.

Requirements

Candidates must be able to lift up to 50 lbs, work in freezer environments, and operate mechanical equipment at height. Strong communication skills and a positive attitude are required, with availability for evenings, weekends, and holidays.

Skills

Guest service
Communication
Cash handling
Inventory management
Product knowledge
Time management
Attention to detail
Teamwork
Resilience
Pet care
Stocking
Organization

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet care
Customer service
Inventory control
FIFO
Merchandising
Point of sale
Warehouse
Nutrition
Raw food
Store operations
Order fulfillment
Safety
Teamwork
Communication

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Work requirements

Jobs in Canada