Jobs in Canada

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Added 9 mins ago
K
SR Asset Leader- Converting/Logistics
Kimberly-Clark
Huntsville, ON · Canada-Ontario-Huntsville
- Full-time
As a Sr. Asset Leader, you will provide overall team leadership for your asset team in the areas of safety, quality, cost, productivity, continuous improvement, housekeeping/5S, good…
Added 9 mins ago
IC
CX Strategy & Enablement, Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
…CRM & Sales Enablement programs within the Client Strategy team. Reporting to the Leader, CX Strategy & Enablement, you will work across client feedback, insights, CRM, reporting, sales…
Added 9 mins ago
BN
Assistant Store Manager - Greater Toronto Area
Bailey Nelson
ON
- Full-time
We’re looking for an Assistant Store Manager to join our team who brings energy, leadership, and a genuine love for customer experience. We have big expansion plans across Canada within the…
Added 9 mins ago
TA
QC - SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 9 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Moncton, NB · Montreal, QC · New Richmond, QC · Saint-Ferdinand, QC · Sainte-Marguerite-Marie, QC · Saint-Rémi, QC · Eastern Kings, PE · Point Tupper, NS · Halifax, NS · Stellarton, NS · Truro, NS · Bible Hill, NS · Sydney, NS · Windsor, ON · Saint John, NB · Saint-Patrice-de-Sherrington, QC · QC · Québec, QC · St-Rémi, Queb
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and…
Added 9 mins ago
Site Manager, Services
ENERCON
Stellarton, NS · Sydney, NS
ENERCON, a globally renowned company established in Germany 40 years ago, positions itself as a leader in the wind turbine design and manufacturing industry. Our reputation is built on an…
Added 9 mins ago
Industrial Network & Security Consultant
Siemens
Concord, ON
…Network & Security Consultant to join its Professional Services team. Siemens Digital Industries is a leader in the development of networking solutions for mission-critical applications…
Added 25 mins ago
MC
Sales & Merchandising Rep - Part Time
Merchandising Consultants Associates
Peterborough, ON
- $18.5 CAD / hour
- Part-time
Location: Must live in Peterborough, ON · Applicants must reside in the specified location and be legally eligible to work in Canada
Added 25 mins ago
AU
Load Builder
Alsco Uniforms
Edmonton, AB
- Full-time
Vous effectuerez des tâches physiques tout au long du quart de travail
Added 25 mins ago
NF
Operational Readiness Manager
New Flyer
Winnipeg, MB
- Full-time
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…
Added 25 mins ago
KC
Senior Accountant
Keolis Canada
Calgary, AB
- Full-time
Keolis is a global leader in shared mobility, providing public transit, motorcoach, rail, shuttle, and on-demand transportation services that help millions of passengers travel safely,…
Added 25 mins ago
MN
Food Sampling Brand Ambassador
Mosaic North America
Sudbury, ON · Greater Sudbury, ON
- Part-time
Must have a valid Smart Serve Certification and Food Handler Certificate (or willing to obtain)
Added 25 mins ago
AT
Product Development Manager
ArcelorMittal Tailored Blanks North America
Windsor, ON
- $160,000 to $180,000 CAD / year
- Full-time
We are looking for an experienced and forward-thinking Product Development Manager, Technical & Customer Support Services, to lead our team across the product development lifecycle.
Added 25 mins ago
GS
National Account Manager
Guardteck Security Corp.
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
…profile, split roughly 60% national account leadership and service delivery, 40% business…
Added 25 mins ago
PE
Human Resources Coordinator
Paladin Energy
Saskatoon, SK
- Full-time
Respond to routine employee and leader questions about HR programs, policies, benefits and processes, and refer complex or sensitive matters to the appropriate HR team member.
Added 25 mins ago
IN
Education and Professional Services Coordinator- Canada
Ivoclar NA
Mississauga, ON
- Full-time
Join a collaborative team that is passionate about innovation, customer success, and advancing the future of dentistry.
Added 25 mins ago
A
Junior Mechanical Designer
Actalent
Calgary, AB
- $35 to $45 CAD / hour
- Contract
The standard workweek is 37.5 hours, with the option to work remotely up to 8 days per month (typically 2 days per week)
Added 25 mins ago
FP
Prep Lead
Fresh Prep 🇨🇦
Montreal, QC
- Full-time
Working alongside a team of production team members and providing the best service possible to all our customers.
Added 25 mins ago
A
Electronics Engineer
Actalent
Calgary, AB
- $52 to $60 CAD / hour
- Full-time
Support customer escalations and field troubleshooting by analyzing issues, identifying root causes, and implementing effective design or process corrections.
Added 25 mins ago
A
Mechanical Designer
Actalent
Oakville, ON
- $40 to $50 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 25 mins ago
P
Retail Customer Service Lead
PetSmart
Newmarket, ON
- Full-time
PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This…
Added 25 mins ago
A
Distribution Engineer
Actalent
Calgary, AB
- $130,000 to $145,000 CAD / year
- Full-time
Analyze customer plans and utility documentation to develop distribution proposals, preliminary designs, estimates, and project schedules.
Added 25 mins ago
L
Cybersecurity Operations Manager
Longo's
Vaughan, ON
- Full-time
Are you a cybersecurity leader who thrives in a fast-paced environment and enjoys solving complex security challenges? Join us as a Manager, Cybersecurity Operations and lead security…
Added 25 mins ago
P
Retail Operations Manager
PetSmart
Ottawa, ON · Kanata, ON
- Full-time
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture…
Added 25 mins ago
P
Retail Operations Manager
PetSmart
Sherwood Park, AB
- Full-time
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture…

Homes Alive Pets

Guest Service Representative (Full Time)

Edmonton, AB, Canada

$16.25 · Full-time

Apply on homesalive.ca About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

5611 104 St NW, Edmonton, AB T6H 2K1

Summary

Guest Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Guest Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Guest Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply on homesalive.ca About employer

More about this job

Responsibilities

Guest Service Representatives are responsible for providing excellent customer service, offering product advice, and managing store operations such as stocking and till operation. They also maintain store cleanliness, organize inventory, and assist with online order fulfillment.

Requirements

Candidates must be able to lift up to 50 lbs, work in freezer environments, and operate mechanical equipment at height. Strong communication skills and a positive attitude are required, with availability for evenings, weekends, and holidays.

Skills

Guest service
Communication
Cash handling
Inventory management
Product knowledge
Time management
Attention to detail
Teamwork
Resilience
Pet care
Stocking
Organization

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet care
Customer service
Inventory control
FIFO
Merchandising
Point of sale
Warehouse
Nutrition
Raw food
Store operations
Order fulfillment
Safety
Teamwork
Communication

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Work requirements

Jobs in Canada