Jobs in Canada

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Added 6 mins ago
GR
Machine Operator
Good Robot Brewing Company
Halifax, NS
- Full-time
Camaraderie isn’t just what happens in our Taprooms; it’s how we work. It’s the way we support each other on the floor, show up for our industry, communicate across departments, and take…
Added 6 mins ago
ZA
Licensed Technician - Woodbridge Toyota - 25303
Zanchin Automotive Group
Vaughan, ON
- Full-time
Complete mechanical, electrical and electronic repairs
Added 6 mins ago
HR
Fleet Supervisor
Halifax Regional Municipality
Halifax, NS
- Full-time
Must possess a valid driver’s license in good standing · Must possess a valid N.S
Added 6 mins ago
MU
ELECTRONICS & WORKSHOP TECH
McMaster University
Hamilton, ON
- Contract
Provides specialized and technical support to the department as it pertains to electronics used for research and teaching purposes. Responsible for designing, maintaining, and…
Added 6 mins ago
R
Global Supply Chain Manager
Reusables
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Buy components and purchased units, from electronic and mechanical parts to tablets, displays and enclosures, at the right cost and lead time
Added 6 mins ago
DS
Engineering Manager
Dawn Staffing Solutions Inc
Windsor, ON
- Full-time
Establish effective equipment maintenance strategies and support troubleshooting to improve equipment reliability and minimize production downtime.
Added 6 mins ago
SD
Sr Estimator - ICI
SAWW Developments
New Westminster, BC
- Full-time
Coordinate early engagement of long-lead trade partners where required to support procurement timelines and project schedules
Added 6 mins ago
OI
HVAC Parts & Supply Inside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…product recommendations, quotations, order processing, technical support, and customer problem-solving, while contributing to the overall success of branch…
Added 6 mins ago
OI
Take-off and Estimating Coordinator
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…accurate material take-offs and competitive cost estimates that support successful project execution and business…
Added 6 mins ago
A
Municipal/Civil Engineer
AECOM
Victoria, BC
- $125,000 to $145,000 CAD / year
- Full-time
…effective interpersonal and communication skills are required to support team building, mentoring staff, client management, report writing and proposal…
Added 6 mins ago
Quality Assurance Technician
Tigercat | MacDonald Steel
Brantford, ON
Dedicated Day Shift: 6:30am - 3:90pm, Monday - Friday
Added 6 mins ago
VA
Team Lead Maintenance
Väderstad AB
Langbank, SK
- Full-time
Coordinate preventive, corrective and breakdown maintenance to support the safe and reliable operation of production equipment and facilities.
Added 6 mins ago
Operations Technician
Opta Group
Hamilton, ON
Must have basic math skills · Must have both verbal and written communication skills
Added 6 mins ago
SR
Mechanic - Level 2
Sunbelt Rentals, Inc.
Hamilton, ON
- Full-time
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to…
Added 6 mins ago
BP
Master Certified Marine Service Tech - FT
Bass Pro Shops
Delta, BC · Vancouver, BC
- Full-time
Troubleshoots, diagnoses, and repairs all mechanical and electrical problems on respective boat, motors, trailers, and ATVs.
Added 21 mins ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
…specialize in meeting the HVAC equipment needs of building owners, mechanical contractors, engineering, procurement, and construction (EPC) firms. Whether it is for industrial, commercial,…
Added 21 mins ago
TT
Intermediate Mechanical Engineer
TWD Technologies Ltd.
Burlington, ON
- Full-time
As an Intermediate Mechanical Engineer, you will contribute to the planning, design, engineering, and delivery of mechanical systems for a diverse range of energy and infrastructure…
Added 21 mins ago
TT
Intermediate Mechanical / Project Engineer
TWD Technologies Ltd.
Burlington, ON
- Full-time
Perform mechanical engineering design, calculations, analyses, and technical assessments in support of energy and infrastructure projects.
Added 21 mins ago
Technician,Tech service support
Smurfit Westrock
ON
Must have own transportation
Added 37 mins ago
SE
Senior Product Owner - EV Charging Solutions
Schneider Electric
Richmond, BC
- $114,750 to $162,000 CAD / year
- Full-time
…and external partners to bring new solutions to market and support the evolution of existing…
Added 37 mins ago
TO
School Bus Drivers - Etobicoke
Transdev Ontario Manitoba
Toronto, ON · Etobicoke, ON
- Part-time
We are currently seeking Part-Time Drivers and Route Support Drivers in the Etobicoke area. Part-Time Drivers will be assigned to open routes, while Route Support Drivers will assist with…
Added 37 mins ago
ON
Maintenance Planner
Ontario Northland
Cochrane, ON
- Full-time
Support asset investment planning and forecasting by providing inputs on maintenance strategies
Added 37 mins ago
M
Building Manager (Live in) - Multi-Residential
Morguard
ON · York, ON
- Full-time
…to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Morguard is the preferred landlord of…
Added 37 mins ago
K
Project Human Resource Specialist
Kiewit
AB · Edmonton, AB
- Full-time
…centralized HR team (1HR) and HR Business Partners for specialized…
Added 37 mins ago
TO
School Bus Driver Part-Time Kitchener-Waterloo
Transdev Ontario Manitoba
St. Jacobs, ON
- Part-time
…for the duration of the school year. We're also hiring Route Support Drivers. These drivers will assit and cover routes when drivers call in sick or have booked time…

Homes Alive Pets

Guest Service Representative (Full Time)

Edmonton, AB, Canada

$16.25 · Full-time

Apply on homesalive.ca About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

5611 104 St NW, Edmonton, AB T6H 2K1

Summary

Guest Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Guest Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Guest Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply on homesalive.ca About employer

More about this job

Responsibilities

Guest Service Representatives are responsible for providing excellent customer service, offering product advice, and managing store operations such as stocking and till operation. They also maintain store cleanliness, organize inventory, and assist with online order fulfillment.

Requirements

Candidates must be able to lift up to 50 lbs, work in freezer environments, and operate mechanical equipment at height. Strong communication skills and a positive attitude are required, with availability for evenings, weekends, and holidays.

Skills

Guest service
Communication
Cash handling
Inventory management
Product knowledge
Time management
Attention to detail
Teamwork
Resilience
Pet care
Stocking
Organization

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet care
Customer service
Inventory control
FIFO
Merchandising
Point of sale
Warehouse
Nutrition
Raw food
Store operations
Order fulfillment
Safety
Teamwork
Communication

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Work requirements

Jobs in Canada