Jobs in Canada

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Added 9 mins ago
CL
Inventory Analyst
Chatters Limited Partnership
Mississauga, ON
- Full-time
Coordinate with vendors, Distribution Centre, and Store Operations teams to support timely product availability.
Added 9 mins ago
D
Global Blackbelt, Senior Cloud Security Specialist
Darktrace
Canada
- Full-time
…business leadership to accelerate revenue growth, influence product direction, and establish Darktrace as the market leader in Cloud…
Added 9 mins ago
I
Analyst, Supply Chain (12-month contract)
Indigo
Brampton, ON
- $55,000 to $70,000 CAD / year
- Contract
The Analyst, Supply Chain ensures product availability, timely communication and supply chain flow performance in order to meet the needs of the business. This role also supports the larger…
Added 10 mins ago
Account Manager
Grainger Businesses
Edmonton, AB
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 10 mins ago
GP
Customer Success Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Turn partner goals into successful programs. Coordinate program implementation, launch, and ongoing delivery across Product, Sales, Operations, Finance, and other teams so priorities,…
Added 10 mins ago
SB
05515 Assistant Store Manager
Sally Beauty
Toronto, ON · Scarborough, ON
- Full-time
…important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe…
Added 10 mins ago
OR
Senior Demand Planning Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Demand Planning Analyst. Reporting to the Senior Manager Operations & Planning, our ideal candidate is responsible for demand forecasting, inventory planning,…
Added 10 mins ago
OR
Customer Experience and Innovation Manager
OSL Retail Services Inc
Mississauga, ON
- Other
We’re looking for a Customer Experience and Innovation Manager for the Samsung Experience Stores across Canada to join our team in support of our vision to take this high-touch and…
Added 25 mins ago
GE
Counter Sales - Woodstock
Gerrie Electric Wholesale Ltd.
Woodstock, ON
- Full-time
…walk-in customers with knowledgeable, responsive support for product selection, pickups, returns, and warranty issues. By supporting customer success, the role strengthens customer loyalty,…
Added 25 mins ago
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Regional Sales Manager - Utilities
Noramco
Mississauga, ON · NCS - Noramco Sales Office
- Full-time
Liaising with operations and purchasing personnel while entering orders;
Added 25 mins ago
HA
Guest Service Representative (Full Time)
Homes Alive Pets Internal Job Board
Edmonton, AB
- Full-time
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Added 25 mins ago
PC
Digital Assurance & Transparency Manager
Pwc Canada
Vancouver, BC
- Full-time
…internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology…
Added 25 mins ago
PC
Digital Assurance & Transparency Manager
Pwc Canada
Calgary, AB
- Full-time
…internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology…
Added 39 mins ago
M
Assistant Manager, Kingsgate Mall
Mark's
Vancouver, BC
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 39 mins ago
K
Customer Technical Support Manager
Kaleidescape
Waterloo, ON
- Full-time
Kaleidescape is seeking a technically capable manager to lead our small remote customer support team.
Added 39 mins ago
CL
Assistant Store Manager
Chatters Limited Partnership
Regina, SK
- Full-time
We’re looking for a confident and people oriented Assistant Store Manager who can multi task and keep things running smoothly in our busy salon environment.
Added 39 mins ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 39 mins ago
Interim Retail Store Manager
Fire & Flower Inc.
Smiths Falls, ON
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 39 mins ago
Interim Manager Front End -FreshCo Coliseum
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
The Interim Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an…
Added 39 mins ago
Quality Assurance Coordinator
Select Finishing
Chatham-Kent, ON · Wallaceburg, ON
Reporting to the Quality Manager, the Quality Assurance Coordinator ensures that Select Finishing complies with ISO standards, meets customer requirements, and ships product that meets…
Added 39 mins ago
Spécialiste technique des ventes - Technical Sales Specialist - Montreal
Intertape Polymer Group (IPG)
Montreal, QC
…Ce rôle collabore avec les ventes, l'ingénierie, la R&D, les opérations et les clients afin d'assurer une performance optimale des produits, stimuler la croissance des ventes et offrir la…
Added 39 mins ago
Food and Beverage Assistant Manager - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Food & Beverage Assistant Manager provides an outstanding experience for our guests. They are responsible for overseeing the daily operations of the outlet by adopting a hand on approach…
Added 39 mins ago
Operations Technician
Opta Group
Hamilton, ON
Must have basic math skills · Must have both verbal and written communication skills
Added 39 mins ago
OG
Contrôleur(-euse) financier(-ière) (CPA) / Controller (CPA)
Ora Graphene Audio
Montreal, QC
- Full-time
…fabricants d’équipement d’origine (OEM), vous dirigerez les opérations financières quotidiennes tout en mettant en place et en renforçant les systèmes financiers existants. Vous…
Added 39 mins ago
T
Senior Manager, Commercial Services - National Real Estate Group
TD
Halifax, NS
- Full-time
This role is responsible for leading a team of Account Managers in structuring credit and managing operations. Provide guidance, leadership, coaching and development to ensure business…

Homes Alive Pets

Guest Service Representative (Full Time)

Edmonton, AB, Canada

$16.25 · Full-time

Apply on homesalive.ca About employer

Applications open in a new tab.

Job details

Pay: $16.25
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our co-workers, our brand partners and vendors, and our communities.

Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

5611 104 St NW, Edmonton, AB T6H 2K1

Summary

Guest Service Representatives are the first point of contact for our guests and strive to ensure every guest has a positive experience. This is a generalist role: Guest Service Representatives operate the till, offer honest, brand-agnostic advice about products and pet care, stock shelves and manage overstock, and keep the store clean, organized, and welcoming.

The ideal Guest Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our products, pet care, and nutrition is provided.

Qualifications

Required

Ability and willingness to repeatedly lift up to 50 lbs.
Ability and willingness to work in the freezer (down to -18°C) for extended periods of time. Freezer jackets and equipment are provided.
Ability and willingness to work at height, including operating the WAVE (a mechanical worker assist vehicle) to retrieve product. WAVE training is provided.
Comfortable working around dogs and cats, as guests regularly bring their pets into the store.

Preferred

Experience with dogs and/or cats, and knowledge of pet care and nutrition, especially raw food.

Skills & Attributes

Positive & Hardworking Attitude. A willingness to go the extra mile to give every guest the best possible experience.
Strong Communication. Ability to communicate clearly and confidently with guests and co-workers.
Resilience. Ability to remain calm and navigate high-stress situations.
Teamwork. Works collaboratively and pitches in wherever the store needs help.
Time Management & Attention to Detail. Stays on top of tasks and completes them accurately.
Trustworthiness. Handles cash, product, and guest information with integrity.

Job Responsibilities

Guest Service Representatives are responsible for a variety of store functions, including but not limited to:

Guest Service

Greet guests, learn the needs of each guest and their pet, and offer honest, brand-agnostic advice focused on the right product rather than the upsell.
Operate the till and accurately handle cash.
Process returns and exchanges.
Hand off Buy-Online-Pickup-In-Store and same-day orders, as needed.
Help guests carry product out to their vehicles as requested.
Assist with online order fulfilment as needed.

Stocking & Store Appearance

Keep shelves fully stocked, clean, and organized.
When shelf product runs low, restock from the back-of-store warehouse, rotating product first-in, first-out (FIFO).
Keep overstock organized so product is easy to find and rotate.
Organize and rotate frozen product in the warehouse and display freezers.
Continuously check expiry dates and remove outdated product from shelves.
Clean shelves and face product (arrange products in an organized and appealing manner).
Ensure product information (e.g. price tags, sale and Petcoins signs) is visible and up to date.
Place digital sales tags and replace their batteries as needed.

Store Operations

Assist in completing opening and closing duties.
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.

Team & Growth

Take initiative to support co-workers and leaders with projects and tasks, helping build a culture of service.
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve helping guests find the supplies they need for their pets, sharing information about pet care and nutrition, and assisting them at the till. You will also stock shelves, keep overstock organized, and spend dedicated time in our warehouse and display freezers organizing and rotating frozen product. Throughout the day, you will help keep the store clean and presentable, with shelves that are full and well organized. And since guests often bring their pets into the store, you will get plenty of opportunities to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work between 30 and 40 hrs./week.
Shifts may be morning, afternoon, or evening, Monday to Sunday, and are determined at the discretion of the Store Manager.
Availability to work evenings, weekends, and holidays is required.
Closing shifts may run until 10:30 pm to complete closing duties.
The first Tuesday of each month is 10% Tuesday and is a blackout day for time off. Shifts that day may fall anywhere between 6:00 am and 11:30 pm.

Compensation

$16.25

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Apply on homesalive.ca About employer

More about this job

Responsibilities

Guest Service Representatives are responsible for providing excellent customer service, offering product advice, and managing store operations such as stocking and till operation. They also maintain store cleanliness, organize inventory, and assist with online order fulfillment.

Requirements

Candidates must be able to lift up to 50 lbs, work in freezer environments, and operate mechanical equipment at height. Strong communication skills and a positive attitude are required, with availability for evenings, weekends, and holidays.

Skills

Guest service
Communication
Cash handling
Inventory management
Product knowledge
Time management
Attention to detail
Teamwork
Resilience
Pet care
Stocking
Organization

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Staff discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet care
Customer service
Inventory control
FIFO
Merchandising
Point of sale
Warehouse
Nutrition
Raw food
Store operations
Order fulfillment
Safety
Teamwork
Communication

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Work requirements

Jobs in Canada