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Added 27 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
London, ON
- $90,788 to $103,168 CAD / year
- Part-time
…Lifemark, your work makes a real difference - expanding access to care and creating lasting impact in the communities you…
Added 42 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 42 mins ago
R
Marketing Manager
Roshel
Brampton, ON
- Full-time
Roshel is seeking a highly organized, proactive, and strategic Marketing Manager to lead and support the company’s marketing and communications activities within the armored vehicle…
Added 42 mins ago
AR
Project Manager
Aciers Richelieu - Usinage St-Laurent
Sorel-Tracy, QC
- Full-time
The project manager must ensure that the projects assigned to him are taken care of while ensuring follow-up with the production teams. More specifically, the candidate will be required to:
Added 42 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want…
Added 42 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 57 mins ago
U
Créateur(trice) de contenu social / Social Media Content Creator
Unity
Montreal, QC
- Full-time
The Unity Global Communications team is seeking a Social Media Manager & Content Creator to shape how Unity shows up across social platforms. You’ll develop and execute creative and support…
Added 57 mins ago
SC
Service Navigation Coordinator (Full-Time)
Spinal Cord Injury Ontario
Toronto, ON
- Full-time
Reporting to the Manager, Service Navigation & Intake, you will:
Added 57 mins ago
Operations Supervisor and Driver - Nanaimo, BC
Diabetes Canada / National Diabetes Trust
Nanaimo, BC
Reporting to the Vancouver Island Operations Manager, the hybrid Operations Supervisor/Driver assists in day-to-day operations by managing a team of dedicated Drivers and ensuring the…
Added 1 hour ago
DG
Maintenance Assistant
Dexterra Group
Moosonee, ON
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 1 hour ago
NH
OCCUPATIONAL THERAPIST
Northern Health - BC
Fort St. John, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, this position performs assessments and interventions related to patients' occupational performance…
Added 1 hour ago
NH
MENTAL HEALTH & SUBSTANCE USE CLINICIAN, PRIMARY CARE
Northern Health - BC
Tumbler Ridge, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, and with Northern Health’s vision of an idealized system of services where people and their…
Added 1 hour ago
NH
PHYSIOTHERAPIST
Northern Health - BC
Fort St. John, BC
- Full-time
…and code of ethics as outlined by the College of Health and Care Professionals of British Columbia and under the general supervision of Manager or designate, this…
Added 1 hour ago
D
Maintenance Assistant
Dexterra
Moosonee, ON
- $23 to $25 CAD / hour
- Full-time
Shuttle Bus Driver - C License Required · Valid C license required - or G license willing to get C Class
Added 1 hour ago
AH
Service Worker I
Alberta Health Services
Lloydminster, AB
- Temporary
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP) certification. Must be able to lift minimum of 40 lbs. (18kg). Demonstrated good communication skills. High degree of…
Added 1 hour ago
AH
Physiotherapist I
Alberta Health Services
Red Deer, AB
- Part-time
The successful candidate will have the opportunity to join the Outpatient Cardiac Rehab and Acute Care teams based out of Red Deer Regional Hospital. Cardiac Rehabilitation has a critical…
Added 1 hour ago
AH
Licensed Practical Nurse
Alberta Health Services
Lethbridge, AB
- Temporary
As an Integrated Home Care Licensed Practical Nurse in the Lethbridge area, you will report to one of the Lethbridge Integrated Home Care Managers and will be responsible for organizing and…
Added 1 hour ago
AH
Health Care Aide
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Richmond Road Diagnostic Treatment Center. Reporting to the Care Manager of ENT, CVP and Community Audiology, the Health Care Aide will support specialty physicians, LPNs, admin, surgical…
Added 1 hour ago
AH
Maintenance Worker IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Must possess initiative and be capable of giving direction and supervision as required · Must have vendor specific training courses in building systems found in acute care settings
Added 1 hour ago
AH
Research I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Are you looking to show your research skills and make a positive difference in Cancer Care research in Alberta? Alberta Health Services (AHS) Clinical Research Unit at the Arthur J.E. Child…
Added 1 hour ago
AH
Assistant Head Nurse
Alberta Health Services
Peace River, AB
- Full-time
…departments. In this leadership role, you will partner with the Care Manager to support the delivery of safe, high-quality, patient- and family-centred care across a diverse and rewarding…
Added 1 hour ago
AH
Medical Radiation Technologist II
Alberta Health Services
Red Deer, AB
- Full-time
…Cath Labs, there will be expanded access to cardiovascular care for patients across the Central Zone. This is an exceptional opportunity to join a passionate multidisciplinary team…
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
Red Deer, AB
- Temporary
…Health Teams/programs. Reporting to the Allied Health Area Manager, the successful candidate will be responsible for arranging and booking patient appointments, assisting the team with…
Added 1 hour ago
AH
Unit Clerk
Alberta Health Services
AB · Edmonton, AB
- Part-time
Minimum of 3 years recent (within the last 5 years) acute care, surgery, operating room or emergency experience preferred. Experience with e-People, OR Manager, Netcare, Connect Care is an…
Added 1 hour ago
AH
Unit Clerk
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
The Stollery Philip C. Etches Neonatal Intensive Care Unit (NICU) located at the Royal Alexandra Hospital, is a 69 funded bed unit that accepts babies from all over Northern Alberta, Yukon,…

Homes Alive Pets

Guest Service Representative (Full Time)

Kelowna, BC, Canada

$18.25/hr. · Full-time

Apply on homesalive.ca About employer

Applications open in a new tab.

Job details

Pay: $18.25/hr.
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

Why Homes Alive Pets?

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.

Job Title

Guest Service Representative

Location

2024 Harvey Ave Kelowna, BC V1Y 8J8

Job Summary

Guest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Guest Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.

The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.

Core Competencies

A Positive and Hardworking Attitude. A willingness to go the extra mile to provide customers with the best possible shopping experience.
Strong Communication Skills. Ability to clearly communicate with customers and other staff.
Resilience. Ability to remain calm and navigate through high stress situations

Behaviour & Skills

Customer Service
Excellent time management & attention to detail
Excellent teamwork & collaborative abilities
Confident & articulate communication
Trustworthy & positive attitude
Understanding of pet nutrition & needs
Ability to lift 50lbs

Job Responsibilities

Guest Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:

Customer Service

To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.
Operate cash registers and accurately handle cash.

Store Appearance

Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.

Employee Service

Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.

System Maintenance

Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.

Self-Development

Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work a minimum of 30 hrs./week and up to 40 hrs./week. Shifts are determined at the discretion of the Store Manager.

Compensation

$18.25/hr.

Benefits.

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care

Apply on homesalive.ca About employer

More about this job

Responsibilities

Guest Service Representatives are responsible for providing excellent customer service, handling cash transactions, and maintaining store appearance. They also assist with inventory management and support co-workers to ensure a positive shopping experience.

Requirements

The ideal candidate should have strong communication skills, a positive attitude, and a passion for pets. The ability to lift 50lbs and a willingness to learn about pet nutrition and store operations are required.

Skills

Customer service
Cash handling
Communication skills
Pet nutrition knowledge
Time management
Attention to detail
Teamwork
Problem solving
Inventory management
Interpersonal skills

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Pet Care
Pet Nutrition
Cashier
Inventory Management
Sales Support
Teamwork
Communication
Store Operations
Merchandising
Point of Sale

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