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Added 1 hour ago
PepsiCo Beverages Full-Time Sales Representative
PepsiCo
Saskatoon, SK
Full-time · Contract
As a Relief Sales Representative for PepsiCo Beverages Canada, you will be covering vacations and sick days for the Territory Sales Representatives. The goal of this entry level position is…
Added 1 hour ago
PepsiCo Beverages Full-Time Sales Representative - 1 Year Contract
PepsiCo
Saskatoon, SK
Full-time · Contract
As a Relief Sales Representative for PepsiCo Beverages Canada, you will be covering vacations and sick days for the Territory Sales Representatives. The goal of this entry level position is…
Added 2 hours ago
PepsiCo Beverages Full-Time Sales Representative - 1 Year Contract
PepsiCo
Saskatoon, SK
Full-time
As a Relief Sales Representative for PepsiCo Beverages Canada, you will be covering vacations and sick days for the Territory Sales Representatives. The goal of this entry level position is…
Added 4 hours ago
Front End - Clerk All Purpose Grid B SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vancouver, BC
Constant computer and point of sale system use
Added 4 hours ago
Business Development Representative
Complete Solution Payments Inc.
Montreal, QC
Full-time
Intercash is building the future of global payments, and we're looking for a motivated, curious, and people-oriented Business Development Representative to join our inbound sales team.
Added 7 hours ago
Part Time Sales Associate - BOSS Store, Fairview Mall
HUGO BOSS Canada, Inc.
Toronto, ON
Part-time · Other
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal…
Added 16 hours ago
Front End - Clerk All Purpose Grid B SW
Safeway Canada
Surrey, BC
Full-time
Constant computer and point of sale system use
Added 17 hours ago
Retail Sales Associate
POP MART
Toronto, ON · Etobicoke, ON
Part-time
Accurately process customer purchases, returns, exchanges, and loyalty transactions using the point-of-sale system.
Added 17 hours ago
Retail Sales Lead
POP MART
Toronto, ON
Part-time
Basic computer and point-of-sale (POS) proficiency.
Added 17 hours ago
Retail Sales Lead
POP MART
Toronto, ON
Part-time
Basic computer and point-of-sale (POS) proficiency.
Added 18 hours ago
Retail Sales Associate
POP MART
Toronto, ON
Part-time
Accurately process customer purchases, returns, exchanges, and loyalty transactions using the point-of-sale system.
Added 19 hours ago
Front End - Clerk All Purpose Grid B SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Surrey, BC
Constant computer and point of sale system use
Added 21 hours ago
Fractional Sales Consultant
Kablamo
Toronto, ON
Part-time
Kablamo is engaging a Fractional Sales Leader to help grow its Canadian business through targeted business development. This sits within a broader category of fractional sales roles -…
Added 21 hours ago
Kitchen Sales Support Specialist
Kent Building Supplies
Mount Pearl, NL
Full-time
…sales team. They work collaboratively with the Kitchen Sales Representative to best serve our customers and generate sales…
Added 1 day ago
Casual Relief Clerk 3 (Antigonish)
The Government of Nova Scotia
Antigonish, NS
…diversified, market-focused and profitable. We work to support the development of competitive, sustainable and profitable agriculture and agri-business industries that contribute to the…
Added 1 day ago
Sr. Manager, Commercial Portfolio Management
MCAP
Toronto, ON
a career with continuous learning and development (formal & informal
Added 1 day ago
Kitchen Sales Support Specialist
J.D. Irving, Limited
Mount Pearl, NL
Full-time
…sales team. They work collaboratively with the Kitchen Sales Representative to best serve our customers and generate sales…
Added 1 day ago
Sr. Manager, Commercial Portfolio Management
MCAP
Toronto, ON
Full-time
Negotiate and execute Listing Agreement, Purchase & Sale Agreement.
Added 1 day ago
Regional Sales Manager
WGI Group
Saint-Polycarpe, QC
$75,000 to $85,000 CAD / year
Full-time
Armtec Inc. is seeking a Sales Representative to cover the Montreal South Shore and surrounding territories, including Montérégie, Centre-du-Québec and Estrie.
Added 1 day ago
Account Manager
Northwestel
Yellowknife, NT · Iqaluit, NU · Whitehorse, YT
Full-time
We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our…
Added 1 day ago
General Manager - Store CAN6637
Jobbe
NB · New Brunswick, Canada
Full-time
Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
Added 1 day ago
Weekend Snapdragon Sales and Training Expert (Canada)
Channel Partners
Edmonton, AB
Part-time
Complete and maintain mandatory certification for our partners' Point of Sale (POS) system to ensure authorized transaction capabilities
Added 1 day ago
Commercial Sales Representative
Superior Propane
AB · Edmonton, AB
Full-time
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 1 day ago
Commercial Sales Representative
Superior Propane
Calgary, AB
Full-time
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 1 day ago
Commercial Sales Representative - Oilfield
Superior Plus Propane Talent Acquisition
Edmonton, AB · Calgary, AB
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.

Homes Alive Pets

Guest Service Representative (Full Time)

Kelowna, BC, Canada

Pay: $18.25/hr.
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Why Homes Alive Pets?

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.

Job Title

Guest Service Representative

Location

2024 Harvey Ave Kelowna, BC V1Y 8J8

Job Summary

Guest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Guest Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.

The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.

Core Competencies

A Positive and Hardworking Attitude. A willingness to go the extra mile to provide customers with the best possible shopping experience.
Strong Communication Skills. Ability to clearly communicate with customers and other staff.
Resilience. Ability to remain calm and navigate through high stress situations

Behaviour & Skills

Customer Service
Excellent time management & attention to detail
Excellent teamwork & collaborative abilities
Confident & articulate communication
Trustworthy & positive attitude
Understanding of pet nutrition & needs
Ability to lift 50lbs

Job Responsibilities

Guest Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:

Customer Service

To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.
Operate cash registers and accurately handle cash.

Store Appearance

Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.

Employee Service

Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.

System Maintenance

Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.

Self-Development

Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!).

Schedule

Full-time Guest Service Representatives are scheduled to work a minimum of 30 hrs./week and up to 40 hrs./week. Shifts are determined at the discretion of the Store Manager.

Compensation

$18.25/hr.

Benefits.

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care

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More about this job

Responsibilities

Guest Service Representatives are responsible for providing excellent customer service, handling cash transactions, and maintaining store appearance. They also assist with inventory management and support co-workers to ensure a positive shopping experience.

Requirements

The ideal candidate should have strong communication skills, a positive attitude, and a passion for pets. The ability to lift 50lbs and a willingness to learn about pet nutrition and store operations are required.

Skills

Customer service
Cash handling
Communication skills
Pet nutrition knowledge
Time management
Attention to detail
Teamwork
Problem solving
Inventory management
Interpersonal skills

Benefits

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Pet Care
Pet Nutrition
Cashier
Inventory Management
Sales Support
Teamwork
Communication
Store Operations
Merchandising
Point of Sale

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