New Home Sales Hostess

Company Description Homes By Us Ltd. is a family-owned and operated custom home design and build company, recognized as a Master Builder and committed to excellence and exceptional quality construction. Since 1991, the organization has focused on creating high-quality homes while building lasting relationships with homeowners, trades, suppliers, and the local community. The company’s success is rooted in honoring its promises and maintaining a strong reputation for integrity and reliability. Team members join a collaborative environment that values mutual respect, professional growth, and pride in craftsmanship. Homes By Us Ltd. is committed to earning the confidence and respect of every client throughout the home-building experience.

Role Description The New Home Sales Host role is a full-time, on-site position located in Calgary, AB. The individual in this role will welcome prospective buyers to show homes and sales centers, provide information about floor plans, features, and community amenities, and ensure a professional, hospitable experience for all visitors. Day-to-day responsibilities include conducting home tours, answering questions, collecting visitor information, maintaining accurate records of traffic and follow-ups, and keeping show homes and sales areas clean, organized, and presentable. The role also involves coordinating appointments, supporting the sales team with documentation and marketing materials, and communicating feedback from prospective buyers to management. This position requires consistent weekend and evening availability, with a focus on delivering excellent customer service and representing the Homes By Us brand in a professional manner.

Qualifications

• Candidates should possess strong customer service and interpersonal skills, with the ability to build rapport, listen actively, and communicate clearly with a diverse range of visitors.
• Candidates should possess sales and relationship-building skills, including comfort with discussing home features, handling inquiries, and supporting the sales process in a professional manner.
• Candidates should possess organizational and administrative skills, such as maintaining visitor logs, managing appointments, handling basic documentation, and keeping the workspace orderly.
• Candidates should possess basic technology skills, including using email, office software, and customer information systems to support communication and record-keeping.
• Candidates should possess reliability and professionalism, with a strong attention to detail, punctuality, and the ability to represent the company’s values and brand standards.
• Relevant experience in real estate, hospitality, retail, or customer-facing roles is beneficial, as is familiarity with residential construction or home-buying processes.
• Completion of secondary education is required; additional education or training in sales, marketing, real estate, or business is an asset.
• Ability to work on-site in Calgary, AB, including weekends and evenings, and to stand or walk for extended periods during home tours.