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Homewood Ravensview

Unit Clerk

Victoria, BC, V8L 5T3, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 14, 2026

Original job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have rewarding career opportunity for a Unit Clerk to join our talented team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

What’s in it for you?

Competitive compensation and total rewards package
Career investment funding/tuition reimbursement funding
Free staff parking
Free access to professionally-designed fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park
Onsite dining room with gourmet meals
Onsite training including nationally-recognized CARES Program, first aid and the opportunity to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series

Homewood Ravensview is a private 75-bed mental health, trauma and addiction facility offering evidence-based, medically-led, inpatient services for first responders, military, veterans, executives & professionals, adults, and young adults. Located in North Saanich on 28 acres of forested hillside, Homewood Ravensview offers clients a comfortable and safe environment featuring serene ocean views from spacious rooms, welcoming common areas and a world-class team of physicians, psychiatrists, counsellors and 24-hour nursing professionals.

As a Unit Clerk, you will be an integral part of a collaborative culturally-competent team focused on delivering seamless services and programs to our clients and customers.

What you’ll be doing

Work collaboratively with various departments to ensure quality patient care effective flow of information and communication
Handle and protect confidential client and company information within and outside of the organization
Answer and direct phone calls
Process physician’s orders for medications, laboratory and diagnostic tests, requests for medical records and other tasks
Assist with scheduling of physician’s appointments and manage scheduling conflicts
Book client appointments with external service providers
Process requests for medical records, test results and other documents
Assist with maintaining and ordering supplies
Input data and documents into clients’ electronic charts

What we’re looking for:

Successful completion of a recognized Unit Clerk diploma or certificate program
Completion of Grade 12
Knowledge of Medical Terminology
One year’s recent, related experience or an equivalent combination of education, training and experience
Proven strong communication and organization skills
Ability to work both independently and as part of a collaborative team
Comfortable with Microsoft Word, Excel, PowerPoint and Outlook

Homewood Ravensview acknowledges with respect the WSÁNEĆ people on whose territory it operates and recognizes that their historical relationship with the land continues to this day.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

This job posting is for an existing vacant position within the organization. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

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More about this job

Responsibilities

The Unit Clerk will manage the flow of information and communication between departments to ensure quality patient care. Responsibilities include processing physician orders, scheduling appointments, and maintaining electronic client charts.

Requirements

Candidates must have a recognized Unit Clerk diploma or certificate and completion of Grade 12. One year of recent, related experience and proficiency in Microsoft Office applications are required.

Skills

Medical terminology
Data entry
Communication
Organization
Scheduling
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Record management
Patient care coordination
Administrative support

Benefits

Competitive compensation
Total rewards package
Career investment funding
Tuition reimbursement
Free staff parking
Fitness facility access
Onsite dining room
Onsite training

Visa sponsorship

Not detected in the job text

Keywords

Unit Clerk
Mental health
Addictions treatment
Medical terminology
Patient care
Electronic charts
Scheduling
Administrative support
Healthcare
Microsoft Office
Data entry
Record management
Inpatient services
Clinical support

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