Intern, Customer Experience Administrator

Job Description

Are you a tech-savvy student with an interest in digital organization, systems optimization, and cross-team collaboration? Join our team as an Documentation Specialist Intern, where you'll help streamline how our organization manages critical documentation across multiple sites.

This internship offers hands-on experience with Documentum, a leading enterprise content management system, and the opportunity to contribute to real-world productivity improvements. You will report directly to our Field Service Manager and you’ll work out of our Markham, ON location on a Hybrid work schedule.

What You’ll Gain

• Practical experience with enterprise-level software and digital transformation projects.
• Exposure to cross-functional collaboration in a professional environment.
• Mentorship from experienced field service and IT professionals.
• A chance to make a meaningful impact on how information is managed across the organization.
  
  

This is a an internship beginning May 3rd and ending August 20th.

Key Responsibilities

• Work with site teams to gather important documents from various legacy data retention systems.
• Assist in consolidating documentation into a centralized platform (Documentum).
• Help configure and improve Documentum’s user interface to enhance usability.
• Support the setup of standardized system functions to improve team productivity.
• Participate in user training and provide support during system adoption.
• Contribute ideas for continuous improvement based on user feedback and system performance.
  
  

Qualifications

You Must Have:

• Currently enrolled in a college or university program in Information Technology, Computer Science, Business Systems, or a related field.
  
  

We Value

• Strong communication and organizational skills.
• Comfortable working with digital systems and learning new software tools.
• A team player who enjoys solving problems and improving processes.
• Experience with content management systems or data organization is a plus, but not required.
  
  

The hourly base salary range for this position is $22-$25 per hour in Markham, ON. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.