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Honeywell

Sr Field Service Technician

London, ON, Canada

The annual base salary range for this position is $60,000 to $75,000 in London, Ontario. · Full-time

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Job details

Pay: The annual base salary range for this position is $60,000 to $75,000 in London, Ontario.
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s HVAC, automation controls, life safety, fire, and security systems. Additional responsibilities may also include technical delivery of small service jobs, preventative maintenance, customer training and installations. You will also be responsible for ensuring the necessary paperwork is accurate, timely and thoroughly completed with minimal supervision.

Responsibilities

Key Responsibilities:

Technical and Job-Related Responsibilities:

Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
Complete documentation of all work done, including all readings, offsets, etc.
Perform system backups, install appropriate updates and patches
Maintain customer system documentation with any configuration or model changes.
Respond to emergency service calls as required
Keep abreast of changes and new developments in product and preventive maintenance techniques
Availability for and performance of duties outside of normal working hours as required

Customer Management:

Promote, build and maintain good customer relations
Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
Demonstrate system and provide training to customers as required
Be aware of service contract scope of service, equipment coverages, and requirements

Health and Safety:

Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment

Administrative Responsibilities:

Be responsible for Honeywell’s assets such as tools, software, and site database
Keep documentation and paperwork up-to-date
Real time job reporting

Qualifications

YOU MUST HAVE

1 or more years of customer or field service experience.
Post-secondary education.
Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act
Valid G Driver License.

WE VALUE

Previous customer service experience
IT experience (networking)
Fire Safety (CFAA)
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor’s degree or technical/professional certificate
Good presentation skills.

The annual base salary range for this position is $60,000 to $75,000 in London, Ontario. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

Honeywell is an equal opportunity employer. Qualified applicants for employment with Honeywell will be considered without regard to race, color, national origin, religion, age, sex (including sexual orientation, gender identity, and pregnancy), disability, protected veteran status, or any other legally protected status.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

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More about this job

Responsibilities

The technician is responsible for resolving service calls, troubleshooting HVAC and security systems, and performing preventative maintenance. They must also manage customer relations, provide technical training, and ensure accurate documentation of all site activities.

Requirements

Candidates must have at least one year of field service experience and post-secondary education. A valid G driver's license and the ability to meet immunization requirements are mandatory.

Skills

HVAC
Automation controls
Life safety
Fire systems
Security systems
Troubleshooting
Preventative maintenance
Technical support
System calibration
Networking
Documentation
Customer relations
Hazard assessment
Risk assessment
Communication
Presentation skills

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Automation
Life safety
Fire systems
Security systems
Preventative maintenance
Troubleshooting
Networking
CFAA
Field service
Technical support
System backups
Calibration
Risk assessment
Honeywell
Forge
Accelerator
Industrial automation
Customer service
Documentation
Site hazard assessment
Software
Database management
Reporting
Installation

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