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Added 11 mins ago
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HONK

IT Administrator

Toronto, ON, Canada

$85,000 to $100,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $100,000 CAD / year
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

About Us

HONK is modernizing parking payments across North America. We help municipalities, universities, and private operators move from physical infrastructure to digital permits, mobile payments, and smarter operator tools. We process hundreds of millions of dollars in payments a year and over 2 million transactions a month. HONK has just been named to The Globe and Mail’s ranking of Canada’s Top Growing Companies for the seventh consecutive year.

Role Overview

We are seeking a detail-oriented and highly trusted IT Administrator to become our first dedicated in-house IT hire, reporting to our Head of Infrastructure. You will be the go-to person for day-to-day corporate IT at a 70-person SaaS company, with a primary focus on employee onboarding and offboarding and running our internal helpdesk. You’ll also implement IT and security initiatives across our devices, accounts, and tools, working from a roadmap set by your manager. This is a hands-on individual contributor role with room to grow as the company scales.

Key Responsibilities

Core focus

Own employee onboarding and offboarding: hardware, accounts, and access provisioned by day one and revoked same-day at exit.
Automate onboarding, offboarding, and other repetitive IT tasks using AI tools and scripts, so the IT function scales faster than headcount.
Run our internal helpdesk: triage, resolve, and document IT issues across the company.

Implementation

Implement IT and security initiatives such as lightweight mobile application management and endpoint baseline enforcement (disk encryption, screen lock, EDR health).
Administer Google Workspace day to day: user accounts, groups, org units, and security settings.
Manage the device lifecycle through Iru endpoint management (formerly Kandji): procurement, enrollment, OS updates and patching, repairs, refresh cycles, and secure wiping of returned devices.
Set up, license, and administer our core SaaS tools, handle access requests, and help evaluate new tools.
Maintain the IT asset inventory and write clear runbooks and documentation.
Run phishing simulation campaigns, enroll clickers into training, and track completion.
Support the Infrastructure team during compliance engagements.

Qualifications

2–4 years in IT support or administration, ideally at a SaaS or tech company.
Hands-on experience running employee onboarding and offboarding and handling helpdesk requests.
Google Workspace administration experience, including user provisioning, groups, and security settings.
Experience with MDM/endpoint management in a macOS-first environment (Iru/Kandji, Jamf, or Mosyle); enough Windows familiarity to support a small number of exceptions.
Comfort using AI tools and scripting to automate repetitive work.
Discretion and sound judgment: this role holds privileged access to many of our systems, and a background check is required.
Clear, friendly communication skills; you’re the approachable face of IT across the company.
Strong documentation habits and attention to detail.

Bonus Points

EDR experience (CrowdStrike preferred).
SSO/IdP administration (Okta, Google, JumpCloud).
Security awareness tooling (KnowBe4 or similar).
Apple Business Manager zero-touch deployment.
Certifications: Google Workspace Administrator, Jamf, CompTIA A+, Security+, or similar.

Compensation & Benefits

Salary: 85,000 - 100,000 CAD
Work Environment: Hybrid from our mid-town Toronto office 2+ days/week.
Benefits Package: Comprehensive health, dental and vision coverage.

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More about this job

Responsibilities

Manage employee onboarding and offboarding, run the internal helpdesk, and administer Google Workspace, devices, and SaaS tools. Implement IT and security initiatives, automate repetitive tasks, maintain asset records and documentation, and support phishing campaigns and compliance engagements.

Requirements

Candidates should have 2–4 years of IT support or administration experience, with hands-on onboarding, offboarding, helpdesk, and Google Workspace administration experience. The role also requires macOS-focused endpoint management experience, comfort with scripting and AI tools, strong documentation and communication skills, and sound judgment.

Skills

Employee Onboarding And Offboarding
IT Helpdesk Support
Google Workspace Administration
Endpoint Management
MacOS Support
Windows Support
IT Automation
Scripting
IT Security
SaaS Administration
Device Lifecycle Management
Asset Inventory Management
Technical Documentation
Phishing Awareness Training
Access Management
Communication

Benefits

Health Insurance
Dental Coverage
Vision Coverage

Visa sponsorship

Not detected in the job text

Keywords

Google Workspace
Iru
Kandji
Jamf
Mosyle
MacOS
Windows
Mobile Application Management
Endpoint Management
Disk Encryption
Screen Lock
Endpoint Detection And Response
CrowdStrike
SaaS
AI Tools
Scripting
Okta
JumpCloud
Single Sign-On
Identity Provider
KnowBe4
Apple Business Manager
Zero-Touch Deployment
Phishing Simulations
Security Awareness Training
IT Asset Inventory
Compliance
Google Workspace Administrator
CompTIA A+
CompTIA Security+

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