Jobs in Canada

25+ jobs

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Added 6 mins ago
Accounts Receivable (AR)
Midea Canada
ON · Ontario, Canada
$50,000 to $60,000 CAD / year
Full-time
…maintaining a healthy accounts receivable portfolio reporting to AR…
Added 8 mins ago
Meat Manager
Sobeys
Exeter, ON
Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 8 mins ago
Apparel Department Manager Part Time Day
No Frills
AB · Edmonton, AB
Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 8 mins ago
Assistant Store Manager (Temporary 7 months) - Prince Street Plaza
RCL - Reitmans Canada Ltd/Ltée
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 8 mins ago
Administration & Systems - Manager Administration
Sobeys
Moncton, NB
Full-time
…image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted…
Added 8 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Elmsdale, NS
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 mins ago
Parts Advisor
Dilawri Group of Companies
Langley (District), BC · Langley, BC
Full-time
Acura of Langley is seeking a Parts Advisor to join our team, reporting directly to the Parts Manager. The Parts Advisor plays a critical role in supporting dealership operations by…
Added 8 mins ago
Sales & Artistry Executive - Calgary/Vancouver
Charlotte Tilbury Beauty
Vancouver, BC
Full-time
We are looking for a driven, passionate superstar to join Team Tilbury as our Sales & Artistry Executive. The Sales & Artistry Executive is responsible for representing the authority in the…
Added 8 mins ago
Manager, Visual Merchandising & Brand Standards
Canadian Industries Limited
Vaughan, ON
Full-time
The Manager, Visual Merchandising and Brand Standards (Dulux/Bétonel) will own the in-store customer experience across the Dulux store network. This role is responsible for store sales…
Added 8 mins ago
Team Lead (Full time) - RW&CO
RCL - Reitmans Canada Ltd/Ltée
Kitchener, ON
Full-time
Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 8 mins ago
Division Manager (Restoration Services)
The Headhunters Recruitment
Surrey, BC
Full-time
…strong commitment to integrity, quality, safety, and customer service, the organization offers the opportunity to drive meaningful growth while building and leading a high-performing local…
Added 8 mins ago
Directeur-Directrice des Opérations – Québec / Operations Manager – Quebec
Daniels Health Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
$115,000 to $135,000 CAD / year
Full-time
Mettre en œuvre des initiatives d’amélioration continue afin d’accroître la productivité, l’efficacité, la qualité et les niveaux de service
Added 8 mins ago
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Granby, QC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 8 mins ago
Commercial Account Manager
Assiniboine Credit Union
La Salle, MB
Full-time
The Commercial Account Manager – Small Business is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the…
Added 8 mins ago
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 8 mins ago
Sales & Artistry Executive - Calgary/Vancouver
Charlotte Tilbury Beauty
Calgary, AB
Full-time
We are looking for a driven, passionate superstar to join Team Tilbury as our Sales & Artistry Executive. The Sales & Artistry Executive is responsible for representing the authority in the…
Added 8 mins ago
Supervisor, Full Time
Compass Group Canada
Peterborough, ON
Full-time
Presence on the floor 90% of shift and during peak meal service times.
Added 8 mins ago
Produce Department Manager Full Time Day
No Frills
AB · Edmonton, AB
Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 8 mins ago
Produce Clerk (Full Time)
Sobeys
Cambridge, ON
Full-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 8 mins ago
Parking Enforcement Officer
Madison Group of Companies
Toronto, ON · North York, ON
Internship
Added 8 mins ago
Grocery Department Manager Full Time Evening
No Frills
Guelph, ON
Full-time
We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.
Added 8 mins ago
Joe Fresh Department Manager
Loblaw Companies Limited
Bathurst, NB
Full-time
Ensure the department meets or exceeds sales and profitability goals
Added 9 mins ago
Department Sales Manager, Performance
Sporting Life Group
Mississauga, ON
As a Department Sales Manager for Performance (Apparel, Footwear and Fanwear) at Team Town Sports, you will manage and inspire a high-performing team to deliver exceptional customer…
Added 9 mins ago
Team Lead-Retail (Full - Time)
Roots
Toronto, ON
We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to…
Added 9 mins ago
Sales Associate-Retail (Seasonal)
Roots
Toronto, ON
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…

Hootsuite

Account Manager, Scale

Vancouver, BC, Canada

Pay: Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long-term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Toronto or Vancouver office. In this role, you will report to the Manager, Scaled Account Management.

WHAT YOU’LL DO:

Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience.
Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion.
Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health.
Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Demonstrate understanding of contract terms and processes in order to maximize contract value and efficiency as well as ensure a seamless customer experience.
Support the optimization of digital-first programmes for our pooled model by providing recommendations based on intimate knowledge of customer database
Collaborate cross-functionally to provide customer value in all stages of the sales cycle
Manage and report on customer engagement activities and results in order to assess trends using SFDC, Front App, Gainsight, Gong and others
Share product and sales experience within the team in order to meet and exceed team targets
Perform other related duties as assigned

WHAT YOU’LL NEED:

Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
Proven success in monthly and quarterly sales forecasting
Solid business acumen and tech-savvy with a strong ability to focus on customer business value, ROI, and customer solutions.
Strong ability to articulate product features in an easy to understand language to inspire sales, build trust and establish long-term relationships
Experience in creating sales strategies inclusive of 3rd party solutions.
Strong communication and presentation skills via various platforms, including by phone, video, and email.
Commitment to Results: Consistently achieves results, demonstrating high performance and challenging self and others to deliver results.
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward - and you don’t wait to be asked.
Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Note. The below pay range represents the base pay for this position.Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD

Use of AI in Hiring

Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

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More about this job

Responsibilities

The Account Manager will maintain day-to-day contact with existing customers to drive renewals, upsells, and expansion opportunities within a pooled account model. They will collaborate cross-functionally to ensure customer health and provide insightful solutions that maximize the value of Hootsuite products.

Requirements

Candidates should have relevant experience in sales or customer success, along with strong business acumen and proficiency in sales forecasting. Excellent communication skills and the ability to build long-term relationships are essential for success in this role.

Skills

Account Management
Sales Forecasting
Customer Success
Business Acumen
Relationship Building
Negotiation
Communication
Presentation Skills
Data Analysis
Sales Strategy
Customer Engagement
Upselling
Cross-selling
Renewal Management
Product Knowledge
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Sales
Customer Success
Renewals
Upselling
Cross-selling
SFDC
Front App
Gainsight
Gong
ARR
ROI
Customer Engagement
Pipeline Management
Digital-first
Business Acumen
Forecasting
Software Development
SaaS
Relationship Management
Negotiation
Presentation
Data Health
Customer Experience
Growth Strategy

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