Jobs in Canada

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Added 41 mins ago
Donor Record Coordinator - Foundation - Regular Full-time 2026-18823 (2026-18823)
Sunnybrook
Toronto, ON
Full-time
2+ years of experience in database administration, records management, or data entry, ideally in a fundraising, advancement, or CRM environment.
Added 1 hour ago
Senior Data Scientist
Mphasis
Calgary, AB
Full-time
Solid understanding of database management and querying languages (e.g., SQL).
Added 1 hour ago
Account Manager, Scale
Hootsuite
Vancouver, BC
Full-time
…products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is…
Added 1 hour ago
Account Manager, Scale
Hootsuite
Toronto, ON
Full-time
…products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is…
Added 2 hours ago
Business & Economic Development Intern
Thunder Bay Ventures
Thunder Bay, ON
Full-time
…practical skills in business analysis, client service, project management, marketing, data, and economic…
Added 2 hours ago
Project Manager/Leader - Senior - RQ11559
S M Software Solutions Inc
Toronto, ON
Internship
Provides project management on large-scale, complex, high-profile, and high-risk projects for OPS Gov Tech ON initiatives.
Added 2 hours ago
Project Manager/Leader - Senior - RQ11559
S M Software Solutions Inc
Toronto, ON
Internship
Provides project management on large-scale, complex, high-profile, and high-risk projects for OPS Gov Tech ON initiatives.
Added 2 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
…requirements sessions, governance meetings, steering committees, and executive briefings involving senior management, project sponsors, vendors, and cross-functional…
Added 2 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
…requirements sessions, governance meetings, steering committees, and executive briefings involving senior management, project sponsors, vendors, and cross-functional…
Added 2 hours ago
Senior Investigator - Banking and Securities - Hybrid or Remote Outside GTA
Life After Law
Toronto, ON
Full-time
LIFE AFTER LAW is Canada’s national recruitment firm dedicated to placing lawyers in private practice, corporate counsel, quasi-legal, and executive roles.
Added 4 hours ago
Account Manager, Scale
Hootsuite
Vancouver, BC
Full-time
…products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is…
Added 4 hours ago
Account Manager, Scale
Hootsuite
Toronto, ON · Vancouver, BC
…products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is…
Added 4 hours ago
Project Manager - PeopleSoft HCM ERP | Large ERP ($5M+) | Fluid/Classic Plus | PeopleTools/PUM | Azure | Public Sector
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
Provides project management on large scale, complex, high profile and high risk projects for OPS GovTechON initiatives.
Added 5 hours ago
Sourcing Specialist, Talent Acquisition, Human Resources
Provincial Health Services Authority
Vancouver, BC
Full-time
…current and future staffing needs. Utilizing strong relationship management skills, develops and executes strategic sourcing plans to feed talent pipelines and works within Talent…
Added 8 hours ago
Manager, Portfolio Reporting and Analysis
Royal Bank of Canada
Toronto, ON
Full-time
Management Reporting & Dashboard Development: Design, develop, and maintain comprehensive management reports and interactive dashboards to support COO Group strategic initiatives,…
Added 13 hours ago
Manager, Portfolio Reporting and Analysis
RBC
Toronto, ON
Full-time
Management Reporting & Dashboard Development: Design, develop, and maintain comprehensive management reports and interactive dashboards to support COO Group strategic initiatives,…
Added 14 hours ago
Project Manager/Leader - Senior - RQ11559
S M Software Solutions Inc
Toronto, ON
Internship
Provides project management on large-scale, complex, high-profile, and high-risk projects for OPS Gov Tech ON initiatives.
Added 14 hours ago
Director, Community Engagement & Development
St. Joseph's Hospice of London
London, ON
Full-time
This role provides leadership to a team of four professional staff in major and annual giving, special events, database management, research, donor relations and marketing, communications…
Added 14 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
…requirements sessions, governance meetings, steering committees, and executive briefings involving senior management, project sponsors, vendors, and cross-functional…
Added 15 hours ago
Intern, Project Management - Final Assembly Line Engineering (Winter 2027)
Bombardier
Mississauga, ON
Volunteer
Assisting FAL Change Management Activities include Request for Change(RFC) technical review, approval, planning, tracking and executing engineering deliverable release for Global Aircraft.
Added 17 hours ago
Corporate Paralegal
Magna Search Group
Toronto, ON
$100,000 to $135,000 CAD / year
Full-time
They are hiring an Corporate Paralegal to sit inside the in-house Legal department in downtown Toronto. This is a hybrid role: combining corporate paralegal and board/executive support.
Added 18 hours ago
Representative, Physician Recruitment and Executive Search
Fraser Health
Surrey, BC
Full-time
Reporting to the Director, Physician Recruitment and Executive Search, the Representative manages the candidate sourcing and research during the initial stage of the executive search…
Added 19 hours ago
Team Lead, Ads Project Manager
Cella
Toronto, ON · Greater Toronto Area, Canada
$55 to $59 CAD / hour
Contract
As the Team Lead for Online and Offline Ads Project Management, you will serve as a strong operational anchor and executive voice. Your team will consist of highly experienced practitioners…
Added 19 hours ago
Data Analyst Coordinator
Mamu Tshishkutamashutau Innu Education
Happy Valley-Goose Bay, NL
Full-time
We are seeking a Data Analyst Coordinator to join our team. Reporting to the Chief Executive Officer, the Data Analyst Coordinator supports organizational planning, accountability, and…
Added 19 hours ago
Senior Development Manager, Regional Philanthropy & Partnerships
Summit Search Group
Halifax, NS · Greater Halifax Metropolitan Area
Full-time
…Senior Development Manager will serve as a key advisor to senior executive and leadership volunteers, providing high-level expertise, strategic direction, and facilitation in the…

Hootsuite

Account Manager, Scale

Toronto, ON, Canada

Pay: Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long-term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Toronto or Vancouver office. In this role, you will report to the Manager, Scaled Account Management.

WHAT YOU’LL DO:

Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience.
Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion.
Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health.
Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Demonstrate understanding of contract terms and processes in order to maximize contract value and efficiency as well as ensure a seamless customer experience.
Support the optimization of digital-first programmes for our pooled model by providing recommendations based on intimate knowledge of customer database
Collaborate cross-functionally to provide customer value in all stages of the sales cycle
Manage and report on customer engagement activities and results in order to assess trends using SFDC, Front App, Gainsight, Gong and others
Share product and sales experience within the team in order to meet and exceed team targets
Perform other related duties as assigned

WHAT YOU’LL NEED:

Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
Proven success in monthly and quarterly sales forecasting
Solid business acumen and tech-savvy with a strong ability to focus on customer business value, ROI, and customer solutions.
Strong ability to articulate product features in an easy to understand language to inspire sales, build trust and establish long-term relationships
Experience in creating sales strategies inclusive of 3rd party solutions.
Strong communication and presentation skills via various platforms, including by phone, video, and email.
Commitment to Results: Consistently achieves results, demonstrating high performance and challenging self and others to deliver results.
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward - and you don’t wait to be asked.
Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Note. The below pay range represents the base pay for this position.Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD

Use of AI in Hiring

Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

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More about this job

Responsibilities

The Account Manager will maintain day-to-day contact with existing customers to drive renewals, upsells, and expansion opportunities within a pooled account model. They will collaborate cross-functionally to ensure customer health and provide insightful solutions that maximize product value.

Requirements

Candidates should have relevant experience in sales or customer success, along with strong business acumen and proficiency in sales forecasting. Excellent communication, negotiation, and presentation skills are required to build long-term relationships and achieve expansion targets.

Skills

Account Management
Sales Forecasting
Customer Success
Business Acumen
Upselling
Cross-selling
Renewal Management
Communication
Presentation Skills
Negotiation
Customer Engagement
Data Analysis
Relationship Building
Strategic Planning
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Sales
Customer Success
Hootsuite
Renewals
Upsell
Cross-sell
Expansion
SFDC
Front App
Gainsight
Gong
ARR
Customer Health
Pipeline Generation
Digital-first
Business Acumen
ROI
Sales Forecasting
Software Development

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