Jobs in Canada

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Added 12 mins ago
Associate Underwriter, Residential Mortgage
Shinhan Bank Canada
Toronto, ON
Full-time
The Associate Underwriter, Residential Mortgage will report to Senior Manager, Residential Mortgage, and assist in residential mortgage underwriting and relevant operational activities.
Added 12 mins ago
Finance Project Transformation Senior Associate
PwC Canada
Toronto, ON
Full-time
As a Project Transformation, Risk Assurance Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.…
Added 12 mins ago
Store Associate
The Salvation Army in Canada
Burnaby, BC
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 13 mins ago
Universal Financial Associate - Windermere
Servus Credit Union
Edmonton, AB
Full-time
Reporting to the Member Experience Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal…
Added 13 mins ago
Associate Product Manager, Salesforce
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
Lightspeed is looking for an Associate Product Manager, Salesforce to join our Global Information Systems Team. In this role, you’ll help shape and improve the Salesforce tools and…
Added 13 mins ago
Market Sales Associate/Barista (Full-Time) - Eataly Distillery District
Eataly North America
Toronto, ON
$18 CAD / hour
Full-time
The Market Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. The Market Associate…
Added 24 mins ago
Gatehouse / Yard Security Associate
Kent Building Supplies
Corner Brook, NL
Part-time
We are currently looking for a Gatehouse associate to work in a fast-paced retail environment. This position requires working outside and to be extremely knowledgeable about building…
Added 26 mins ago
Associate Compliance Specialist, Mutual Funds
Co-operators
Guelph, ON
Full-time
As the Associate Compliance Specialist, Mutual Funds, you will monitor compliance and review trading reports to ensure transactions meet regulations. You will offer support to Advisors in…
Added 26 mins ago
Associate Compliance Specialist, Mutual Funds
Co-operators
Burlington, ON
Full-time
As the Associate Compliance Specialist, Mutual Funds, you will monitor compliance and review trading reports to ensure transactions meet regulations. You will offer support to Advisors in…
Added 26 mins ago
Associate Compliance Specialist, Mutual Funds
Co-operators
Moncton, NB
Full-time
As the Associate Compliance Specialist, Mutual Funds, you will monitor compliance and review trading reports to ensure transactions meet regulations. You will offer support to Advisors in…
Added 26 mins ago
Market Sales Associate/Barista (Full-Time) - Eataly Distillery District
Eataly
Toronto, ON
$18 CAD / hour
Full-time
The Market Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. The Market Associate…
Added 26 mins ago
Associate Compliance Specialist, Mutual Funds
Co-operators
Mississauga, ON
Full-time
As the Associate Compliance Specialist, Mutual Funds, you will monitor compliance and review trading reports to ensure transactions meet regulations. You will offer support to Advisors in…
Added 26 mins ago
Associate Compliance Specialist, Mutual Funds
Co-operators
Calgary, AB
Full-time
As the Associate Compliance Specialist, Mutual Funds, you will monitor compliance and review trading reports to ensure transactions meet regulations. You will offer support to Advisors in…
Added 27 mins ago
Associate Digital Marketing Manager (18-Month Contract)
Picton Mahoney Asset Management
Toronto, ON
Contract
We're looking for a detail-oriented and digitally savvy Associate Digital Marketing Manager to join our high-performing Marketing team on a 18-month contract, providing coverage for a…
Added 27 mins ago
Leasing Manager
Centurion Asset Management Inc.
AB · Edmonton, Alberta
Full-time
Reporting to the Associate Director of Leasing, the Leasing Manager is responsible for overseeing all leasing activities and performance analytics for Centurion owned and managed apartment…
Added 27 mins ago
Leasing Manager
Centurion Asset Management Inc.
Calgary, AB
Full-time
Reporting to the Associate Director of Leasing, the Leasing Manager is responsible for overseeing all leasing activities and performance analytics for Centurion owned and managed apartment…
Added 43 mins ago
Personal Banking Associate - St-Laurent, St-Louis (full-time)
TD
Montreal, QC
Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 43 mins ago
Customer Experience Associate- Fixed Term Contract
TD
Okotoks, AB
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 43 mins ago
Group Fitness Instructor - Barre - North York Weston and 401
GoodLife Fitness
Toronto, ON
Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 57 mins ago
Account Manager, Scale
Hootsuite
Vancouver, BC
Full-time
Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
Added 57 mins ago
Account Manager, Scale
Hootsuite
Toronto, ON
Full-time
Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
Added 58 mins ago
Associate, Product Control
BMO
Toronto, ON · FCP
Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 58 mins ago
Full-time Manager, Registration and Records
Algonquin College
Ottawa, ON
Full-time
Reporting to the Associate Registrar, Enrolment Management Services, the Manager, Registration and Records works to ensure activity is aligned with strategic goals and the registration and…
Added 58 mins ago
Manufacturing Engineer
Magna International
Toronto, ON
Full-time
Work within the guidelines of the Deco Associate Handbook.
Added 1 hour ago
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia
Quebec, QC · St-Hubert, Quebec
Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate, to join our team.

Hootsuite

Account Manager, Scale

Vancouver, BC, Canada

Pay: Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long-term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Toronto or Vancouver office. In this role, you will report to the Manager, Scaled Account Management.

WHAT YOU’LL DO:

Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience.
Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion.
Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health.
Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Demonstrate understanding of contract terms and processes in order to maximize contract value and efficiency as well as ensure a seamless customer experience.
Support the optimization of digital-first programmes for our pooled model by providing recommendations based on intimate knowledge of customer database
Collaborate cross-functionally to provide customer value in all stages of the sales cycle
Manage and report on customer engagement activities and results in order to assess trends using SFDC, Front App, Gainsight, Gong and others
Share product and sales experience within the team in order to meet and exceed team targets
Perform other related duties as assigned

WHAT YOU’LL NEED:

Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
Proven success in monthly and quarterly sales forecasting
Solid business acumen and tech-savvy with a strong ability to focus on customer business value, ROI, and customer solutions.
Strong ability to articulate product features in an easy to understand language to inspire sales, build trust and establish long-term relationships
Experience in creating sales strategies inclusive of 3rd party solutions.
Strong communication and presentation skills via various platforms, including by phone, video, and email.
Commitment to Results: Consistently achieves results, demonstrating high performance and challenging self and others to deliver results.
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward - and you don’t wait to be asked.
Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Note. The below pay range represents the base pay for this position.Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD

Use of AI in Hiring

Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

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More about this job

Responsibilities

The Account Manager will maintain day-to-day contact with existing customers to drive renewals, upsells, and expansion opportunities within a pooled account model. They will collaborate cross-functionally to ensure customer health and provide insightful solutions that maximize product value.

Requirements

Candidates should have relevant experience in sales or customer success, along with strong business acumen and proficiency in sales forecasting. Excellent communication skills and the ability to build long-term relationships are essential for this role.

Skills

Account Management
Sales Forecasting
Customer Success
Business Acumen
Relationship Building
Negotiation
Communication
Presentation Skills
Data Analysis
Customer Engagement
Upselling
Cross-selling
Renewal Management
Strategic Planning
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Sales
Customer Success
Renewals
Upselling
Cross-selling
Forecasting
SFDC
Front App
Gainsight
Gong
SaaS
Customer Engagement
Business Acumen
ROI
Digital-first
Pipeline Generation
Relationship Management
Negotiation
Growth Mindset

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