Jobs in Canada

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Added 1 hour ago
Associate Digital Marketing Manager (18-Month Contract)
Picton Mahoney Asset Management
Toronto, ON
Contract
…for Mental Wellness 2023 - 2026 | Best Workplaces™ for Giving Back 2022, 2024 | Best Workplaces™ for Inclusion 2021, 2024 | Best Workplaces™ for Women 2021 | Best Workplaces™ in Ontario™…
Added 2 hours ago
Account Manager, Scale
Hootsuite
Vancouver, BC
Full-time
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Added 2 hours ago
Account Manager, Scale
Hootsuite
Toronto, ON
Full-time
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Added 2 hours ago
Tier 2 Infrastructure & Network Engineer - St. Albert, AB
Core Network Solutions Inc.
St. Albert, AB
Full-time
Lead network implementation projects end to end: requirements gathering, design documentation, bill of materials, staging and configuration, on-site installation, cutover and…
Added 2 hours ago
Financial Service Representative
Money Mart
Hanover, ON
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 5 hours ago
Account Manager, Scale
Hootsuite
Vancouver, BC
Full-time
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Added 5 hours ago
Account Manager, Scale
Hootsuite
Toronto, ON · Vancouver, BC
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Added 18 hours ago
(CAN) Customer Service Desk Associate
Walmart Canada
North Sydney, NS
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 18 hours ago
General Merchandise Assistant Manager
Walmart Canada
Digby, NS
Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 18 hours ago
(CAN) OMNI Assistant Manager
Walmart Canada
AB · Edmonton, AB
Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 18 hours ago
Food Assistant Manager
Walmart Canada
Victoriaville, QC
Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 19 hours ago
Accounting Associate
Skyjack Inc.
Guelph, ON
Full-time
Prepare all month end reconciliations journal entries with complete back up in a timely and accurate manner.
Added 20 hours ago
Curriculum Component Officer
McGill University
Outaouais Campus McGill
Full-time
Reporting to the Associate director of administration, the Curriculum Component Officer is responsible for leading the delivery of the different components of the MDCM curriculum and…
Added 20 hours ago
Associate, Strategic Finance & Analytics
Tetra Digital Group
Toronto, ON
Full-time
The COO will set direction in broad strokes and trust you to scope, structure, and deliver - coming back with the right answer, at the right depth, in the right format, without three rounds…
Added 20 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
$84,698 to $128,742 CAD / year
Full-time
Position: Associate/Senior Associate, Critical Mineral Investments
Added 20 hours ago
Patrol Avalanche Forecasting Coordinator
Red Mountain Resort
Rossland, BC
Temporary
Reports to: Patrol Director, Associate Patrol Director
Added 21 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
$84,698 to $128,742 CAD / year
Full-time
Position: Associate/Senior Associate, Critical Mineral Investments
Added 21 hours ago
Accounting Associate
Linamar Corporation
Guelph, ON
Full-time
Prepare all month end reconciliations journal entries with complete back up in a timely and accurate manner.
Added 21 hours ago
Part-Time Financial Service Representative
Money Mart
Calgary, AB
Part-time
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 21 hours ago
FT/PT Financial Service Representative
Money Mart
Winnipeg, MB
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 21 hours ago
FT/PT Financial Service Representative
Money Mart
Winnipeg, MB
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 21 hours ago
Financial Service Representative
Money Mart
Lloydminster, SK
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 22 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$84,698 to $128,742 CAD / year
Full-time
Position: Associate/Senior Associate, Critical Mineral Investments
Added 23 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Remote
Position: Associate/Senior Associate, Critical Mineral Investments
Added 23 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Remote
Position: Associate/Senior Associate, Critical Mineral Investments

Hootsuite

Account Manager, Scale

Vancouver, BC, Canada

Pay: Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long-term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Toronto or Vancouver office. In this role, you will report to the Manager, Scaled Account Management.

WHAT YOU’LL DO:

Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience.
Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion.
Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health.
Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Demonstrate understanding of contract terms and processes in order to maximize contract value and efficiency as well as ensure a seamless customer experience.
Support the optimization of digital-first programmes for our pooled model by providing recommendations based on intimate knowledge of customer database
Collaborate cross-functionally to provide customer value in all stages of the sales cycle
Manage and report on customer engagement activities and results in order to assess trends using SFDC, Front App, Gainsight, Gong and others
Share product and sales experience within the team in order to meet and exceed team targets
Perform other related duties as assigned

WHAT YOU’LL NEED:

Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
Proven success in monthly and quarterly sales forecasting
Solid business acumen and tech-savvy with a strong ability to focus on customer business value, ROI, and customer solutions.
Strong ability to articulate product features in an easy to understand language to inspire sales, build trust and establish long-term relationships
Experience in creating sales strategies inclusive of 3rd party solutions.
Strong communication and presentation skills via various platforms, including by phone, video, and email.
Commitment to Results: Consistently achieves results, demonstrating high performance and challenging self and others to deliver results.
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward - and you don’t wait to be asked.
Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Note. The below pay range represents the base pay for this position.Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD

Use of AI in Hiring

Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

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More about this job

Responsibilities

The Account Manager will maintain day-to-day contact with existing customers to drive renewals, upsells, and expansion opportunities within a pooled account model. They will collaborate cross-functionally to ensure customer health and provide insightful solutions that maximize product value.

Requirements

Candidates should have relevant experience in sales or customer success, along with strong business acumen and proficiency in sales forecasting. Excellent communication skills and the ability to build long-term relationships are essential for this role.

Skills

Account Management
Sales Forecasting
Customer Success
Business Acumen
Relationship Building
Negotiation
Communication
Presentation Skills
Data Analysis
Customer Engagement
Upselling
Cross-selling
Renewal Management
Strategic Planning
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Sales
Customer Success
Renewals
Upselling
Cross-selling
Forecasting
SFDC
Front App
Gainsight
Gong
SaaS
Customer Engagement
Business Acumen
ROI
Digital-first
Pipeline Generation
Relationship Management
Negotiation
Growth Mindset

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