Jobs in Canada

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Added 1 min ago
Portfolio Manager
BWXT
Peterborough, ON
…fosters growth and collaboration. Whether you’re an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and…
Added 1 min ago
Labour Relations Specialist
BWXT
Cambridge, ON
…fosters growth and collaboration. Whether you’re an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and…
Added 1 min ago
Director, Corporate Counsel
Scarborough Health Network
Toronto, ON · Consilium Place
Full-time
Scarborough Health Network (SHN) is seeking an experienced legal professional to join our Legal Affairs team as Director, Corporate Counsel. Reporting to the Executive Vice President,…
Added 1 min ago
Senior Sourcing Specialist
Parkland Refining BC Ltd.
Burnaby, BC
Full-time
The Senior Sourcing Specialist is responsible to drive strategic sourcing initiatives, lead contract lifecycle management, and strengthens supplier performance across the organization. A…
Added 1 min ago
Project Coordinator - Water
Stantec
Ottawa, ON
Full-time
…disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time…
Added 1 min ago
Supervisor, Capital Acquisition
City of Mississauga
Mississauga, ON
The Supervisor, Capital Acquisition is responsible for providing strategic leadership, operational oversight, and professional expertise in the delivery of property acquisition programs…
Added 1 min ago
Analyst, Insurance (12 month contract)
Brookfield Renewable U.S.
Gatineau, QC
Full-time
2-3 years of relevant professional experience in insurance, risk management, procurement, contract administration, or a related field.
Added 15 mins ago
Sr TA Advisor
MDA
Sainte-Anne-de-Bellevue, QC
Full-time
MDA Space is seeking a Sr Recruiter (12 Month Contract) to join our dynamic Talent Acquisition Team ideally based at our Montreal office.
Added 15 mins ago
Senior Data Analyst, Data Management IT (12 Month Contract)
Doctors of BC
Vancouver, BC · BC
Full-time
…the highest standard of health care, while achieving maximum professional satisfaction and fair economic…
Added 15 mins ago
Team Lead for Online + Offline Ads Project Manager
HelloKindred
Toronto, ON
Contract
Our client in the global professional services industry is looking for a Team Lead for Online + Offline Ads Project Manager to lead a team of 6–12 Ads Packages Project Managers across North…
Added 15 mins ago
Municipal Drainage Technologist
Dillon Consulting Limited
Windsor, ON · Chatham-Kent, ON · Chatham, ON
Full-time
Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With…
Added 15 mins ago
Registered Technologist - CT & X-Ray
William Osler Health System
Brampton, ON
Part-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 15 mins ago
Coordonateur(trice) Support Client Bilingue / Bilingual Customer Support Coordinator
Chemtrade
Montreal, QC · Anjou, QC
Other
…carrier performance issues to stakeholders.• Maintain SAP/S4 contract data as required.• Investigate invoice discrepancies in collaboration with Accounting, Customers, and Sales.• Liaise…
Added 28 mins ago
Project Coordinator
EBC Inc.
Greater Napanee, ON · Napanee, ON
Full-time
Read and understand prime contract terms, conditions, and requirements to ensure compliance throughout project execution;
Added 28 mins ago
Senior Geotechnical Engineer
Pinchin Canada
Oshawa, ON
Full-time
Preparing contract documents, proposals, and reports
Added 28 mins ago
General Repair Technician II
BGIS
Ottawa, ON
Full-time
…management database. Ensures work completed meets quality, contract response and all other…
Added 28 mins ago
Senior Geotechnical Engineer
Pinchin Canada
Hamilton, ON
Full-time
Preparing contract documents, proposals, and reports
Added 28 mins ago
Senior Geotechnical Engineer
Pinchin Canada
Mississauga, ON
Full-time
Preparing contract documents, proposals, and reports
Added 28 mins ago
PeopleSoft HCM Consultant_Hybrid@Missisuaga,CA
BURGEON IT SERVICES
Mississauga, ON
Contract
We are seeking an experienced PeopleSoft HCM & Payroll professional with strong expertise in application support, development, and maintenance of PeopleSoft Human Capital Management and…
Added 28 mins ago
Senior Geotechnical Engineer
Pinchin Canada
London, ON
Full-time
Preparing contract documents, proposals, and reports
Added 28 mins ago
General Repair Technician II
BGIS
Ottawa, ON
Full-time
…management database. Ensures work completed meets quality, contract response and all other…
Added 28 mins ago
Administrative clerk (12 month contract)
ROBIC
Montreal, QC
Full-time
Are you detail-oriented, organized, and enjoy administrative work? Would you like to work in a professional and dynamic environment? We would love to meet you!
Added 28 mins ago
Area Cleaning Supervisor (Bilingual)
BGIS
Montreal, QC
Full-time
Ensure that the Cleaners have the resources required to deliver the contract level of janitorial services.
Added 28 mins ago
Architectural & Design Sales Representative
Sun Glow Window Covering Products of Canada LTD
Toronto, ON · Greater Toronto Area, Canada
Full-time
Coordinate with Sun Glow's Contract Partners, dealers, estimators, sales representatives, and internal teams when projects move from specification to quotation and installation.
Added 29 mins ago
Director, Corporate Counsel
Scarborough Health Network
Toronto, ON · Scarborough, ON
Full-time
Scarborough Health Network (SHN) is seeking an experienced legal professional to join our Legal Affairs team as Director, Corporate Counsel. Reporting to the Executive Vice President,…

Hootsuite

Account Manager, Scale

Vancouver, BC, Canada

Pay: Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long-term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Toronto or Vancouver office. In this role, you will report to the Manager, Scaled Account Management.

WHAT YOU’LL DO:

Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience.
Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion.
Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health.
Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
Demonstrate understanding of contract terms and processes in order to maximize contract value and efficiency as well as ensure a seamless customer experience.
Support the optimization of digital-first programmes for our pooled model by providing recommendations based on intimate knowledge of customer database
Collaborate cross-functionally to provide customer value in all stages of the sales cycle
Manage and report on customer engagement activities and results in order to assess trends using SFDC, Front App, Gainsight, Gong and others
Share product and sales experience within the team in order to meet and exceed team targets
Perform other related duties as assigned

WHAT YOU’LL NEED:

Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
Proven success in monthly and quarterly sales forecasting
Solid business acumen and tech-savvy with a strong ability to focus on customer business value, ROI, and customer solutions.
Strong ability to articulate product features in an easy to understand language to inspire sales, build trust and establish long-term relationships
Experience in creating sales strategies inclusive of 3rd party solutions.
Strong communication and presentation skills via various platforms, including by phone, video, and email.
Commitment to Results: Consistently achieves results, demonstrating high performance and challenging self and others to deliver results.
Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward - and you don’t wait to be asked.
Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Note. The below pay range represents the base pay for this position.Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

Canada Pay Range For This Role: $52,300 CAD - $63,000 CAD

Use of AI in Hiring

Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

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More about this job

Responsibilities

The Account Manager will maintain day-to-day contact with existing customers to drive renewals, upsells, and expansion opportunities within a pooled account model. They will collaborate cross-functionally to ensure customer health and provide insightful solutions that maximize product value.

Requirements

Candidates should have relevant experience in sales or customer success, along with strong business acumen and proficiency in sales forecasting. Excellent communication skills and the ability to build long-term relationships are essential for this role.

Skills

Account Management
Sales Forecasting
Customer Success
Business Acumen
Relationship Building
Negotiation
Communication
Presentation Skills
Data Analysis
Customer Engagement
Upselling
Cross-selling
Renewal Management
Strategic Planning
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Sales
Customer Success
Renewals
Upselling
Cross-selling
Forecasting
SFDC
Front App
Gainsight
Gong
SaaS
Customer Engagement
Business Acumen
ROI
Digital-first
Pipeline Generation
Relationship Management
Negotiation
Growth Mindset

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