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Added 2 mins ago
Family Support Worker
NONA Child Development Centre
Vernon, BC
Full-time
Role Description The Family Support Worker is a full-time, on-site role based in Vernon, BC. This position focuses on supporting children and their families through direct service,…
Added 3 mins ago
Permanent FT
Extendicare
Mississauga, ON · LTC - Mississauga (John Watt Blvd.)
Full-time
he PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 3 mins ago
Casual PSW
Extendicare
Mississauga, ON · LTC - Mississauga (John Watt Blvd.)
Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 15 mins ago
Weekend Manager, CREST Live-In Treatment
Strides Toronto
Toronto, ON · Scarborough, ON
$42.71 to $49.73 CAD / hour
Internship
This is an existing vacancy for one (1) part-time permanent Weekend Manager, CREST Live-In Treatment (LIT) The Weekend Manager, CREST LIT provides supervision, administrative support, and…
Added 47 mins ago
RESIDENTIAL SUPPORT WORKER (HAP)
YWCA Hamilton
Hamilton, ON
Part-time
…Intellectual Developmental Disability. They will provide delivery of direct support services to all residents within the housing apartment model and ensure the physical and emotional…
Added 48 mins ago
Governance & Implementation Advisor (Contract)
Trans Mountain
Calgary, AB
With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil…
Added 48 mins ago
Student Field Operations, Rainbow Lake (January 2027)
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Wide support network including direct leaders, program leads, human resources, peers, mentor(s), New Grad Committee, and buddy.
Added 1 hour ago
Part Time Weekend Night Shift Shelter Worker
The Salvation Army Canada and Bermuda Territory
Langley (District), BC · Gateway of Hope Langley
Part-time
Part Time emergency shelter worker, Weekend Night Shift. 11pm - 7am.
Added 2 hours ago
Part Time Youth Worker (Anti Human Trafficking)
Covenant House Toronto
Toronto, ON
Part-time
In this position the candidate will be part of the Anti-Human Trafficking team, and will be responsible for direct implementation of the Covenant House’s philosophy, mission statement and…
Added 2 hours ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Fort Frances, ON
Full-time
Guide and direct campaign support workers and volunteers as necessary.
Added 2 hours ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Aurora, ON
Full-time
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. The Christmas Kettle…
Added 2 hours ago
Case Worker
The Salvation Army in Canada
Hamilton, ON
Part-time
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Added 2 hours ago
Part Time Weekend Night Shift Shelter Worker
The Salvation Army in Canada
Langley (District), BC · Langley, BC
Part-time
Part Time emergency shelter worker, Weekend Night Shift. 11pm - 7am.
Added 3 hours ago
PERSONAL SUPPORT WORKER
Southbridge Healthcare LP
Kitchener, ON
The Personal Support Worker provides direct personal and nursing care to residents to fulfil the physical, intellectual, emotional, social and spiritual needs of residents in accordance to…
Added 3 hours ago
Family Peer Support Worker
PCRS General
Surrey, BC
Full-time
The Family Peer Support Worker plays a key role in delivering Foundry’s integrated, family-centred care model. Drawing on their lived experience as a caregiver, they provide peer-based…
Added 4 hours ago
Support Services Worker - Temporary Part Time (6 months)
Hopewell Support Services
Ariss, ON
Hopewell is looking for a Temporary Part Time (6 months) Support Services Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical…
Added 4 hours ago
Health Care Aide
Extendicare
St. Paul, AB
Full-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 4 hours ago
Health Care Aide - Temporary
Extendicare
St. Paul, AB
Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 4 hours ago
Retail Store Associate Temporary Marshalls - Dartmouth Crossing
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TJX Dartmouth, Nova Scotia, Canada Part-time 3 days ago
Added 4 hours ago
Diversion Case Manager, Downtown Services and Drop-in
Youth Services Bureau of Ottawa
Ottawa, ON
Full-time
…needs when seeking emergency shelter. They will identify and support the client in accessing safe alternative accommodations by engaging with the client’s family, friends and other natural…
Added 4 hours ago
Bilingual Diversion Case Manager, Downtown Services and Drop-in
Youth Services Bureau of Ottawa
Ottawa, ON
Full-time
…needs when seeking emergency shelter. They will identify and support the client in accessing safe alternative accommodations by engaging with the client’s family, friends and other natural…
Added 4 hours ago
Environmental, Health and Safety Coordinator
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St. Thomas, ON
Full-time
…technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied…
Added 5 hours ago
Support Services Worker - Regular Full Time and Part time
Hopewell Support Services
Guelph, ON
Full-time · Part-time
Hopewell is looking for a Regular Full Time Support Services Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical disabilities…
Added 5 hours ago
Overnight Awake Support Worker Regular FT
Hopewell Support Services
Guelph, ON
Full-time
Hopewell is looking for a Regular Full Time Overnight Awake Support Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical…
Added 5 hours ago
Duty Manager
Northland Properties
Saskatoon, SK
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…

Hopewell Support Services

Support Services Worker - Regular Full Time and Part time

Guelph, ON, N1G 4H1, Canada

Pay: Competitive regular hourly wage rate for hours worked range between $23.31 - $29.29 and flexible work schedule based on client & staff needs.
Job type: Full-time · Part-time
Posting language: English
Posted: Sep 9, 2026

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Original job description

Are you a compassionate Support Services Worker ready to make a meaningful impact in the lives of others in our Miller Location?

Hopewell is looking for a Regular Full Time Support Services Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical disabilities across multiple sites in Guelph-Wellington, ON!

YOUR BENEFITS & PERKS

We invest in our people and support their growth. We reward hard work and cultivate an environment where you can thrive. Here are some of the benefits you can expect as part of our team:

Competitive regular hourly wage rate for hours worked range between $23.31 - $29.29 and flexible work schedule based on client & staff needs.
Employee Assistant Program coverage for all employees.

Comprehensive group benefits coverage including life, AD & D, health, medical and dental benefits coverage for full time employees and AD&D for all employees according to Hopewell Policies.
Contributory group registered retirement savings plan – Hopewell contributes up to 3% for full time employees according to Hopewell Policies.

Paid time off with up to 25 days per year of vacation and holiday pay depending on length of service with Hopewell Support Services and according to Hopewell Policies.

Opportunity to join a collaborative, tight-knit team with a supportive and inclusive culture.

Professional growth and development opportunities in Social and Community Services.

The chance to make a meaningful impact every day in the lives of those we support.

JOB SUMMARY

The Support Services Worker works as a professional within a clinical multidisciplinary team that follows a biopsychosocial model of treatment and intervention for children, youth, and adults with complex developmental, physical, and emotional challenges. They assist with household management tasks and essential activities of daily living in accordance with the care/service plan of each supported individual. They consider the preferences, comfort, and safety of multiple stakeholders (the individual, family, and care partners) in the provision of all support. A significant role of the Support Services Worker is implementing behavior support plans and supporting individuals who are experiencing challenging moments.

DUTIES AND RESPONSIBILITIES

Support individuals to live independently, encourage and engage individuals in meaningful activities such as being involved in leisure, recreational or work activities. For example:

o Provide individuals with communication assistance, typing their correspondence or obtaining information on their

behalf.

o Observe, assess, and report changes in individuals’ behaviours, physical abilities, and activities.

Support independence with daily living programs (toileting, feeding, grooming etc.):

o Instruct, advise, or support individuals on managing household cleanliness, grooming hygiene, nutrition, and other

personal care needs.

o Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.

o Provide transportation to individuals via association or public transit.

Maintain knowledge of current best practices in the field of Applied Behaviour Analysis (ABA) through training:

o Provide direct and indirect client interventions based on empirically sound principles of ABA.

o Follow and implement all Behaviour Support Plans including completion of data collection, set up environment and

reporting to Senior Behaviour Therapist.

Provide personal care support according to directions on the established care plan or best practice:

o Possess and demonstrate knowledge of First Aid, CPR, CPI, WHMIS, Occupational Health and Safety Act, fire prevention

and safety procedures and other areas as deemed necessary by the association.

o Perform healthcare-related tasks, such as monitoring vital signs, dispensing medication, as directed by a primary care

physician, pharmacist, or other regulated health care professionals.

o Be familiar with and follow medication procedures and manage medication as per protocols:

o Receive and properly execute the training received on:

-G-tube feeding which is individual specific

-Medication dispensing

Demonstrate effective communication skills:

o Effectively use the communication log to record necessary information to be shared with all team members.

o Professionally communicate in writing and in person with other team members, support individuals, family members and community partners: demonstrating respect and interest in other’s opinions and insights.

ACCOUNTABILITY

Report to supervisor any contravention of the legislation, standards, policies and procedures, e.g., defective equipment or hazards in the work environment.
Understand and follow guidelines for financial accountability with respect to petty cash, purchasing for the individuals and the program, individuals’ accounts etc.
Each staff member is required to keep up to date all training as required, request additional support and guidance if unsure of how to manage a situation.

CORE COMPETENCIES

At Hopewell, we recognize that core organization specific employee behaviours are fundamental to the success of our organization.

Through actions, all employees support the Mission, Vision, Values, and Principles of Hopewell. Thus, the following responsibilities

are core to all jobs at Hopewell, including this one. All employees in all jobs are expected to:

Be reliable this includes:

Being prepared to start your shift as scheduled.
Completing required tasks at appropriate times (during shift).
Following through on the directions given by the Manager.

Adhere to the guidelines and regulations established in the workplace, this includes:

Adhering to Hopewell’s Policy and Procedures (e.g., Health and Safety Guidelines, Confidentiality etc.).
Recognize, identify, and report problems, contentious issues, and serious incidents, including recommending solutions to the manager where appropriate.
Always behaving in a professional, legally, and ethically compliant manner.
Demonstrating a strong commitment to continuously improving the Quality of Life of individuals so that they may live with
- dignity and respect.

Complete documentation and training, this includes:

Completing necessary paperwork on shift, with high levels of data accuracy and attention to detail.
Participating in ongoing training and development and ensuring all mandatory training requirements are met and maintained.

Maintain healthy internal relationships, this includes:

Recognizing and responding to vocalized and implied needs of residents in a timely, nurturing, and professional manner, as well as working well with workplace peers/colleagues.
Maintaining a positive attitude about the workplace is critical to maintaining a pleasant relationship with residents and peers.
Directly reporting potential/actual areas of concern about residents/peers to their team leader or manager.

SPECIAL CIRCUMSTANCES

Work flexible hours within a variety of settings as required by the changing needs of the program and the people we support.
When required, must be able to undertake the lifting of people following guidelines for proper back care, lifting, and transferring as
required by the program.
Experience working with people with developmental disabilities, dual diagnoses, and complex behavioral needs.
University or college degree/diploma in a relevant field.
Must have a valid class G driver's license.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may be required to follow any other instructions and to perform any other related duties that may be required by the agency.

ABOUT HOPEWELL

Hopewell’s story began in 1983, when John and Joanne Oosterhuis opened their farmhouse in Ariss, Ontario to children with disabilities, creating a home built on compassion, inclusion, and belonging. What started as one family’s vision has grown into a trusted organization supporting children, youth, and adults with developmental and physical disabilities across Guelph-Wellington. Today, Hopewell provides supported living, respite, and community programs that uphold the Oosterhuis family’s legacy - creating spaces where choice, belonging, and joy are at the heart of each day, and ensuring every person we serve can live a full and meaningful life.

If you’re ready to bring your skills, compassion, and abilities to a team making a difference, we’d love to hear from you.

Apply today with your resume and cover letter, to learn more about the impact you’ll make, visit us here.

Hopewell Support Services is an Equal Opportunity employer and welcomes everyone to our team. Please let us know if you need reasonable accommodation during the application or interview process.

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More about this job

Responsibilities

The Support Services Worker provides direct care and behavioral support to individuals with developmental and physical disabilities within a clinical multidisciplinary team. They assist with daily living activities, household management, and the implementation of behavior support plans to ensure the safety and well-being of clients.

Requirements

Candidates must possess a university or college degree or diploma in a relevant field and hold a valid class G driver's license. Experience working with individuals with developmental disabilities, dual diagnoses, and complex behavioral needs is required.

Skills

Applied Behaviour Analysis
Personal care support
Household management
Communication skills
First Aid
CPR
CPI
WHMIS
Medication dispensing
Data collection
Behavior support
Documentation
Transportation
Clinical intervention
Safety procedures

Benefits

Employee Assistant Program
Group benefits coverage
Life insurance
AD&D insurance
Health benefits
Medical benefits
Dental benefits
Paid time off
Vacation pay
Holiday pay

Visa sponsorship

Not detected in the job text

Keywords

Support Services Worker
Residential Services
Respite Services
Developmental Disabilities
Physical Disabilities
Applied Behaviour Analysis
ABA
Biopsychosocial model
First Aid
CPR
CPI
WHMIS
Occupational Health and Safety Act
G-tube feeding
Medication management
Behavior Support Plans
Clinical intervention
Personal care
Household management
Data collection
Documentation
Communication log
Transportation
Social Services
Community Services

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