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Added 2 months ago
R
Senior Technical Support Engineer (T3)
Rewind
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and…
Added 6 months ago
IE
Software Development Engineer in Test
Intercontinental Exchange Holdings, Inc.
Calgary, AB
- Full-time
As a Software Development Engineer in Test you will work with the Systems Analysts, Development, and QA to understand the business/product requirements, system requirements and test…
Added 4 months ago
AM
SoC DFX Scan / ATPG Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
At AMD, our mission is to build great products that accelerate next-generation computing experiences - from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture…
Added 2 months ago
AM
Sr. Systems Design Engineer - Data Center GPU
Advanced Micro Devices, Inc
Markham, ON
- Full-time
We are looking for a dynamic, energetic Sr. Systems Design Engineer to join our growing Data Center GPU team. As a key contributor to the success of AMD’s product, you will be part of a…
Added 2 months ago
AM
Design Verification Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The Data Accelerator (DACC) team at AMD is seeking an experienced Silicon Design Verification Engineer to take a significant role across multiple aspects of IP verification. This is an…
Added 2 months ago
Lead Software Engineer
Momentum Financial Services Group
Toronto, ON
We’re hiring a Lead Software Engineer, Backend & Cloud Platform, to help own and operate Integration Hub, an AWS-based integration platform supporting Integration with Internal & External…
Added 2 months ago
ZT
Electrical Engineering Advanced
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
We are seeking an Advanced Electrical Engineer to join our Hardware Platform Engineering team. In this role, your primary focus will be assisting core hardware platform development and…
Added 2 months ago
SI
Commissioning Engineer
Systemex Industries Conseils
Montreal, QC
- Full-time
…by humans. If you would like more information about how your data is processed, please contact us. Your personal information is handled in accordance with applicable…
Added 2 months ago
SI
Senior Engineer – Process Performance and Operational Readiness
Systemex Industries Conseils
Montreal, QC
- Full-time
Join Systemex as a Senior Engineer – Process Performance & Operational Readiness, acting as a technical advisor to mining and mineral processing clients. You will support operations from…
Added 2 months ago
SI
Automation Project Engineer Manager
Systemex Industries Conseils
Laval, QC
- Full-time
Join Systemex Automation as Automation Project Engineer, and help lead the growth of a technical team specialized in industrial automation, robotics, and control systems programming. You…
Added 2 months ago
Staff/Sr Staff Electro-Optic Link Codesign Engineer
Lightmatter
Toronto, ON
Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine,…
Added 2 months ago
DD
Powerplant Engineer
Dominion Dynamics
Remote, Canada
- Full-time
- Remote
…(first start, dry/wet motoring), and analyze engine flight test…
Added 2 months ago
DD
Aircraft Configuration & Layout Engineer
Dominion Dynamics
Remote, Canada
- Full-time
- Remote
Lead configuration reviews. Build the configuration-focused data packages and presentations for SRR, SDR, and PDR milestones.
Added 2 months ago
H
Ingénieur(e) Full Stack Senior, HTS Assist// Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
Hopper
Remote, Canada
- Full-time
- Remote
Added 2 months ago
H
Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
Hopper
Remote, Canada
- $200,000 to $250,000 CAD / year
- Full-time
- Remote
…largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front…
Added 2 months ago
SH
Data Engineer
Spectrum Health Care
Toronto, ON
- Full-time
Are you a Data Engineer with experience building cloud-based data solutions and transforming healthcare data into actionable insights? At Spectrum Health Care (Spectrum), we're building a…
Added 2 months ago
A
Ingénieur de données Databricks / Data Engineer Databricks
Avanquest
Montreal, QC
- Full-time
Garantir la traçabilité (data lineage) et la qualité des données à chaque étape du traitement.
Added 2 months ago
Geotechnical Engineer, Dams and Hydraulic
Kiewit
Oakville, ON
Kiewit is seeking a Geotechnical Engineer to support the analysis, design, and delivery of hydropower, dam, and hydraulic structure projects across North America. This hands-on technical…
Added 2 months ago
K
Senior SR&ED Consultant (Software Engineer)
KPMG
Vancouver, BC
- Full-time
…and performance constraints, distributed-system behaviour, data-model challenges, integration complexity, failure modes, unexpected results, workarounds and iterative…
Added 2 months ago
PA
Lead, Systems Design
Porter Airlines Inc.
Toronto, ON
- Full-time
Engineer the integration points and data structures required to embed AI capabilities within existing workflows.
Added 2 months ago
Senior Analytics Engineer (m/f/d)
AutoTrader.ca
Toronto, ON
As a Senior Analytics Engineer, you will be a senior technical contributor within the Analytics Engineering team and help shape the data foundations behind reporting, self-service…
Added 2 months ago
M
Director Data Engineering
McKesson
Mississauga, ON
- Full-time
Azure certifications (Azure Data Engineer Associate, Azure Solutions Architect Expert)
Added 2 months ago
Senior Software Engineer, Data - Mapping
Lyft
Toronto, ON
As a Senior Software Engineer, Data on the Mapping team, you will collaborate with our world-class team of engineers, product managers, and scientists to grow and improve the quality of…
Added 2 months ago
PF
Ingénieur·e senior en implantation | Senior Implementation Engineer
Power Factors
Remote, Canada
- Remote
Added 2 months ago
FL
Data Engineer (Databricks)
Fluent, LLC
Remote, Canada
- Full-time
- Remote
As a Data Engineer on Fluent's Data Engineering team, you will bring your Databricks development expertise to build the data products that power Fluent's Audience Solutions business: the…

Hopper

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote, Canada

Remote

$200,000 to $250,000 CAD / year · Full-time

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Job details

Pay: $200,000 to $250,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 6+ years of software engineering experience, with senior-level ownership of production systems and genuine full-stack range
Posting language: English
Posted: Aug 25, 2026

Original job description

About the Role

HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code to a traveler's phone call is short.

What would your day-to-day look like

Own the voice channel end to end, including telephony and CPaaS integrations (e.g., Twilio, Amazon Connect), streaming speech-to-text and text-to-speech pipelines, realtime model orchestration, and latency and quality budgets
Build product features across the stack, including web chat front ends in React/TypeScript, backend services in Scala and Python, and infrastructure on GCP
Design for multi-tenant scale, with one codebase serving many partners through configuration rather than forks
Build the safety and compliance plumbing enterprise partners audit, including guardrails, content filtering, and PII redaction integration points
Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance
Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives
Raise the engineering bar through code review, architecture reviews, and mentoring

An ideal candidate has

6+ years of software engineering experience, with senior-level ownership of production systems and genuine full-stack range
Hands-on realtime systems experience, such as voice applications, WebRTC/SIP, streaming media, or comparable low-latency products
Strength in a modern front end (React, TypeScript) and depth on the backend (Scala or another JVM language, and/or Python), along with cloud infrastructure experience on GCP or AWS
A track record designing, building, and maintaining RESTful APIs, microservices, or event-driven systems
Familiarity using AI coding tools as a standard part of their workflow, with the judgment to review, correct, and own everything that ships
An operable-systems mindset, covering SLAs, observability, on-call rotations, and rollback plans
The ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively, backed by strong communication across product, design, and operations
Bonus points for conversational AI or LLM orchestration experience, including speech technologies such as Deepgram, ElevenLabs, Whisper, or OpenAI Realtime
Bonus points for working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit
Bonus points for experience building customer service, CRM, contact center, or workflow automation tools
Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though not required

Perks and benefits of working with us

Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages
Hopper covers 100% of the premiums for the group insurance plan
Hopper offers life, short-term and long-term disability coverage
An HSA that covers eligible medical and dental expenses
All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere
All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay
Please ask us about our very generous parental leave, much above industry standards
Unlimited PTO
Carrot Cash travel stipend
Access to co-working space on demand through FlexDesk and a work-from-home stipend
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
Small, dynamic teams, massive impact

About Hopper
At Hopper, we are on a mission to become the leading travel platform globally, powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions, helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers, with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands.

Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company's recent growth:

Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
Our fintech products, including Cancel for Any Reason and Flight Disruption Assistance, have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking, and consumers are 1.6x more likely to repurchase if they add fintech to their booking versus if they booked just travel.
Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.

Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company. Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen Z and millennial travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.

Come take off with us!

At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

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More about this job

Responsibilities

The engineer will own the end-to-end voice channel and realtime layer for an agentic AI assistant, managing telephony integrations and streaming pipelines. They will also build full-stack features, maintain cloud infrastructure, and ensure system reliability through observability and incident response.

Requirements

Candidates must have 6+ years of software engineering experience with senior-level ownership of production systems and full-stack proficiency. Strong expertise in React, TypeScript, Scala or Python, and cloud infrastructure is required, along with experience in realtime systems or voice applications.

Skills

React
TypeScript
Scala
Python
Cloud infrastructure
GCP
AWS
Realtime systems
Voice applications
WebRTC
SIP
RESTful APIs
Microservices
Observability
Telephony
CPaaS

Benefits

Group insurance plan
Life insurance
Short-term disability coverage
Long-term disability coverage
HSA
Telemedicine services
RRSP plan
Parental leave
Unlimited PTO
Carrot Cash travel stipend
Work-from-home stipend
Equity packages

Remote locations

Ontario, Canada
Alberta, Canada
Toronto, Canada
Vancouver, Canada

Remote locations (standardized)

Alberta, Canada
Ontario, Canada
Toronto, Ontario, Canada
Vancouver, British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

Full Stack
Realtime
Voice
AI
React
TypeScript
Scala
Python
GCP
AWS
Twilio
Amazon Connect
WebRTC
SIP
Microservices
RESTful APIs
Observability
SLA
CPaaS
LLM
Deepgram
ElevenLabs
Whisper
OpenAI
Gen Z
Millennials
Fintech
Travel Technology
Agentic AI
Infrastructure

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