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Added 2 months ago
CH
Senior Backend Engineer
Compass Holdings Canada Inc
Remote, Canada
- Full-time
- Remote
A strong working understanding of Python API frameworks (Flask)
Added 2 months ago
SG
Senior Machine Learning Engineer
SCIENTIFIC GAMES
Toronto, ON
- Full-time
We are looking for a Senior Machine Learning Engineer to help build the foundations of our machine learning platform from the ground up. This role is not about creating a centralized…
Added 2 months ago
E
Senior Software Engineer, Houdini
Eyeline
Vancouver, BC
- Full-time
The Senior Software Engineer, Houdini collaborates with Pipeline Leads to build a Houdini pipeline that spans lookdev, lighting, CFX, and FX, using USD and Solaris as a backbone. They…
Added 2 months ago
M
Senior Research Engineer – Machine Learning, Computer Vision
mtl.ai
Montreal, QC
- Full-time
…environment, there is no margin for error. We are seeking a Senior Engineer who understands that "excellence" is not a static goal, but a continuous process of…
Added 2 months ago
M(
Senior Applied Machine Learning Engineer - Asset Intelligence
MaintainX (An Autodesk Company)
Remote, Canada
- $123,000 to $180,000 CAD / year
- Full-time
- Remote
We are seeking a highly skilled and motivated Senior Applied Machine Learning Developer to guide the technical direction and architecture of our Predictive Maintenance and Asset…
Added 2 months ago
R
Senior Technical Support Engineer (T3)
Rewind
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
The Senior Technical Support Engineer (T3) is the highest tier of our support organization, serving as a bridge between customer support and engineering. You will own the most complex,…
Added 2 months ago
Sr. Data Engineer, WW Pricing Data and Insights
Amazon
Vancouver, BC
As a Senior Data Engineer, you will be a technical lead on the team, leading designs and mentoring engineerings on the team. you will create data models and ML data infrastructure that…
Added 2 months ago
AM
Sr. Systems Design Engineer - Data Center GPU
Advanced Micro Devices, Inc
Markham, ON
- Full-time
We are looking for a dynamic, energetic Sr. Systems Design Engineer to join our growing Data Center GPU team. As a key contributor to the success of AMD’s product, you will be part of a…
Added 2 months ago
H
Ingénieur(e) Full Stack Senior, HTS Assist// Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
Hopper
Remote, Canada
- Full-time
- Remote
…Nous recherchons un ingénieur ou une ingénieure full stack sénior pour piloter ce produit, en assurant la responsabilité complète de la couche vocale et temps réel, tout en contribuant à…
Added 2 months ago
H
Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
Hopper
Remote, Canada
- $200,000 to $250,000 CAD / year
- Full-time
- Remote
…some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across…
Added 2 months ago
Director - Data Solution Delivery, Wealth Management
Scotiabank
Toronto, ON
…effectively communicating and discussing analytic insights with senior…
Added 2 months ago
Senior Release Engineer
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Release Engineer. Could It Be You?
Added 2 months ago
Senior Analytics Engineer (m/f/d)
AutoTrader.ca
Toronto, ON
As a Senior Analytics Engineer, you will be a senior technical contributor within the Analytics Engineering team and help shape the data foundations behind reporting, self-service…
Added 1 month ago
Senior Software Engineer, Data - Mapping
Lyft
Toronto, ON
As a Senior Software Engineer, Data on the Mapping team, you will collaborate with our world-class team of engineers, product managers, and scientists to grow and improve the quality of…
Added 2 months ago
PF
Ingénieur·e senior en implantation | Senior Implementation Engineer
Power Factors
Remote, Canada
- Remote
Connaissance des langages de script tels que Python ou Bash.
Added 2 months ago
TM
Software Engineer
The MRG Group
Toronto, ON
- $85,000 to $130,000 CAD / year
- Full-time
We’re hiring software engineers at multiple levels (Intermediate & Senior) to help shape and scale the systems behind AdmitONE, our multi-product ticketing platform.
Added 2 months ago
CI
Senior Quality Engineer, Real Assets, Alternative Investment Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As a Senior Quality Engineer, you will design, build and implement test automation to ensure quality delivery in support of value-add technology solutions and products. You will proactively…
Added 2 months ago
X
Senior Cryogenic Engineer
Xanadu
Toronto, ON
- Full-time
Xanadu is looking for a Cryogenic Engineer to lead designing, developing, and building Xanadu’s next generation cryostats as well as contribute to the build-out of our facility-level…
Added 2 months ago
X
Senior Software Developer - Automation Systems
Xanadu
Toronto, ON
- Full-time
As a Senior Software Developer on our AI team, you will be a hands-on individual contributor who sets the technical bar for the internal AI research platform that accelerates Xanadu's R&D.…
Added 2 months ago
A
Business Intel Engineer, WW Promotions and Events Data and Insights
Amazon
Vancouver, BC
- Full-time
This role requires a hands-on engineer, with high learn and be curious, that is able to invest, simplify, and deliver for their customers. We are looking for a person with broad analytical…
Added 2 months ago
PC
Senior Associate SIEM Implementation
Pwc Canada
Toronto, ON · Ottawa, Ontario · Vancouver, British Columbia · Montreal, Quebec · Calgary, Alberta
- Full-time
As a Senior Associate SIEM Implementation, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
Added 2 months ago
A
Staff AI Engineer
Acquia
Canada
- Full-time
The Role: Acquia is seeking a Staff AI Engineer to join our AI Core Engineering team. This is first and foremost a hands-on engineering role - you will spend the majority of your time…
Added 2 months ago
AS
AI Software Engineer
Associate Staffing
Richmond, BC
- Contract
…back-office operations, and financial performance. In this senior contract role, you’ll design, develop, and deploy production-ready AI products - working closely with engineers, data…
Added 2 months ago
B
Principal Architect, AI Platform
BMO
Toronto, ON · BMOPLACE
- Full-time
…architectural decisions under ambiguity, and the influence to align senior leaders on architectural…
Added 4 months ago
S
Solutions Architect
Shakudo
Toronto, ON
- Full-time
4–8 years of experience in solution engineering, solution architecture, or a senior engineering role with significant client-facing responsibility

Hopper

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote, Canada

Remote

$200,000 to $250,000 CAD / year · Full-time

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Job details

Pay: $200,000 to $250,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 6+ years of software engineering experience, with senior-level ownership of production systems and genuine full-stack range
Posting language: English
Posted: Aug 25, 2026

Original job description

About the Role

HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code to a traveler's phone call is short.

What would your day-to-day look like

Own the voice channel end to end, including telephony and CPaaS integrations (e.g., Twilio, Amazon Connect), streaming speech-to-text and text-to-speech pipelines, realtime model orchestration, and latency and quality budgets
Build product features across the stack, including web chat front ends in React/TypeScript, backend services in Scala and Python, and infrastructure on GCP
Design for multi-tenant scale, with one codebase serving many partners through configuration rather than forks
Build the safety and compliance plumbing enterprise partners audit, including guardrails, content filtering, and PII redaction integration points
Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance
Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives
Raise the engineering bar through code review, architecture reviews, and mentoring

An ideal candidate has

6+ years of software engineering experience, with senior-level ownership of production systems and genuine full-stack range
Hands-on realtime systems experience, such as voice applications, WebRTC/SIP, streaming media, or comparable low-latency products
Strength in a modern front end (React, TypeScript) and depth on the backend (Scala or another JVM language, and/or Python), along with cloud infrastructure experience on GCP or AWS
A track record designing, building, and maintaining RESTful APIs, microservices, or event-driven systems
Familiarity using AI coding tools as a standard part of their workflow, with the judgment to review, correct, and own everything that ships
An operable-systems mindset, covering SLAs, observability, on-call rotations, and rollback plans
The ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively, backed by strong communication across product, design, and operations
Bonus points for conversational AI or LLM orchestration experience, including speech technologies such as Deepgram, ElevenLabs, Whisper, or OpenAI Realtime
Bonus points for working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit
Bonus points for experience building customer service, CRM, contact center, or workflow automation tools
Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though not required

Perks and benefits of working with us

Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages
Hopper covers 100% of the premiums for the group insurance plan
Hopper offers life, short-term and long-term disability coverage
An HSA that covers eligible medical and dental expenses
All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere
All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay
Please ask us about our very generous parental leave, much above industry standards
Unlimited PTO
Carrot Cash travel stipend
Access to co-working space on demand through FlexDesk and a work-from-home stipend
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
Small, dynamic teams, massive impact

About Hopper
At Hopper, we are on a mission to become the leading travel platform globally, powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions, helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers, with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands.

Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company's recent growth:

Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
Our fintech products, including Cancel for Any Reason and Flight Disruption Assistance, have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking, and consumers are 1.6x more likely to repurchase if they add fintech to their booking versus if they booked just travel.
Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.

Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company. Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen Z and millennial travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.

Come take off with us!

At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

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More about this job

Responsibilities

The engineer will own the end-to-end voice channel and realtime layer for an agentic AI assistant, managing telephony integrations and streaming pipelines. They will also build full-stack features, maintain cloud infrastructure, and ensure system reliability through observability and incident response.

Requirements

Candidates must have 6+ years of software engineering experience with senior-level ownership of production systems and full-stack proficiency. Strong expertise in React, TypeScript, Scala or Python, and cloud infrastructure is required, along with experience in realtime systems or voice applications.

Skills

React
TypeScript
Scala
Python
Cloud infrastructure
GCP
AWS
Realtime systems
Voice applications
WebRTC
SIP
RESTful APIs
Microservices
Observability
Telephony
CPaaS

Benefits

Group insurance plan
Life insurance
Short-term disability coverage
Long-term disability coverage
HSA
Telemedicine services
RRSP plan
Parental leave
Unlimited PTO
Carrot Cash travel stipend
Work-from-home stipend
Equity packages

Remote locations

Ontario, Canada
Alberta, Canada
Toronto, Canada
Vancouver, Canada

Remote locations (standardized)

Alberta, Canada
Ontario, Canada
Toronto, Ontario, Canada
Vancouver, British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

Full Stack
Realtime
Voice
AI
React
TypeScript
Scala
Python
GCP
AWS
Twilio
Amazon Connect
WebRTC
SIP
Microservices
RESTful APIs
Observability
SLA
CPaaS
LLM
Deepgram
ElevenLabs
Whisper
OpenAI
Gen Z
Millennials
Fintech
Travel Technology
Agentic AI
Infrastructure

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