Product Specialist – Agricultural Machinery
- ON, Canada
- Ontario, Canada, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Location: Ontario (Hybrid / Field-based)
Reports to: Director, After Sales
Job Type: Full-time, Permanent
About HORSCH
HORSCH is a leading global manufacturer of innovative agricultural technology, developing high-performance machinery for soil cultivation, seeding, and crop protection.
The Role
We are seeking a hands-on Product Specialist to provide in-field technical support, diagnostics, dealer service training, and warranty management for HORSCH machinery across Ontario.
Key Responsibilities
- Provide specialized in-field technical assistance, machine setup, and optimization for dealers and end-users.
- Diagnose mechanical, hydraulic, electrical, and precision ag system faults using computerized testing tools.
- Read and interpret electrical/hydraulic schematics to troubleshoot equipment in the field.
- Support prototype testing, field retrofits, technical updates, and warranty claim management.
- Deliver structured service and technical training programs to dealer service technicians.
- Assist with parts stocking plans and customer service support.
Required Qualifications & Experience
- Ag Technical Experience: Mandatory experience with agricultural equipment service, maintenance, and dealership functions.
- Technical Skills: Strong proficiency in electronics, hydraulic schematics, precision ag, and computer diagnostics.
- Education & Trade: Red Seal certificate (Ag Equipment or Heavy Duty Technician), post-secondary diploma (Ag/Engineering), or equivalent hands-on industry experience.
- Communication: Ability to guide technicians over the phone and deliver in-person training.
- Travel & Credentials: Willingness to travel regularly across Ontario (overnight stays required); valid driver’s license and passport (occasional US/Germany travel).
Compensation & Benefits
- Competitive base salary based on experience and trade qualifications.
- Health, Dental, Vision, Life & Long-Term Disability Insurance.
- Employer-matched RRSP.
- 4 weeks of paid vacation per year.
How to Apply
Email your resume to sales.ca@horsch.com with the subject: "Product Specialist - Ontario Application".
More about this job
Responsibilities
Provide in-field technical support, equipment diagnostics, setup, and optimization for dealers and end-users across Ontario. Support testing, retrofits, technical updates, warranty claims, dealer training, parts planning, and customer service.
Requirements
Requires hands-on agricultural equipment service and dealership experience, with strong skills in electronics, hydraulics, precision agriculture, and computer diagnostics. Candidates need a relevant trade certification, post-secondary diploma, or equivalent experience, and must be willing to travel regularly, including overnight trips.
Skills
- Agricultural Equipment Service
- Field Technical Support
- Machine Setup and Optimization
- Mechanical Diagnostics
- Hydraulic Diagnostics
- Electrical Diagnostics
- Precision Agriculture Systems
- Computerized Testing Tools
- Electrical and Hydraulic Schematics
- Prototype Testing
- Field Retrofits
- Warranty Management
- Dealer Service Training
- Parts Stocking
- Customer Service
- Technical Communication
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability Insurance
- Employer-Matched RRSP
- Four Weeks of Paid Vacation
Visa sponsorship
Not detected in the job text
Categories
- Agriculture
- Trades
- Engineering
- Customer Service & Support
- Sales
Keywords
- Agricultural Machinery
- Agricultural Equipment
- Agricultural Technology
- Soil Cultivation
- Seeding
- Crop Protection
- Equipment Service
- Dealership Functions
- Field Technical Support
- Machine Setup
- Machine Optimization
- Mechanical Diagnostics
- Hydraulic Systems
- Electrical Systems
- Precision Agriculture
- Computerized Testing Tools
- Electrical Schematics
- Hydraulic Schematics
- Prototype Testing
- Field Retrofits
- Technical Updates
- Warranty Claims
- Dealer Training
- Parts Stocking Plans
- Red Seal Certification
- Agricultural Equipment Technician
- Heavy Duty Technician
- Ontario Travel