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Added 8 mins ago
CI
Talent Acquisition Advisor
Colliers International
Toronto, ON
- Full-time
You efficiently fill critical and high-profile roles with top talent while delivering an exceptional candidate and hiring manager experience.
Added 8 mins ago
W
Senior Compensation Manager
Waabi
Toronto, ON
- $175,000 to $260,000 USD / year
- Full-time
A bachelor's degree in Economics, Finance, Business, Human Resources, or a related field.
Added 8 mins ago
Associate Director, Bain Academy
Bain & Company
Toronto, ON
…others, and high-performing teams. We also develop executive programs that strengthen general management and leadership capabilities, as well as blended learning experiences that combine…
Added 21 mins ago
M
Bilingual Sr. Training Specialist
MCAP
Toronto, ON
- Full-time
Organize content into programs, courses, topics, and objectives
Added 21 mins ago
I
Customer Experience Leader
Indigo
Milton, ON
- $18.95 to $23.25 CAD / hour
- Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 21 mins ago
NM
Conseiller (ère), rémunération globale / Total Rewards Advisor
Nouveau Monde Graphite | NYSE: NMG + TSX: NOU
Montreal, QC
- Full-time
Reporting to the Manager, Compensation and HR Systems, the Total Rewards Advisor helps implement, maintain and evolve the organization’s compensation practices.
Added 21 mins ago
LN
Junior Human Resources Business Partner
Lambert Nemec Group
Winnipeg, MB
- Full-time
Lambert Nemec Group is partnering with our client, a well-established, local organization to recruit for a Junior Human Resources Business Partner. This role is ideal for a…
Added 22 mins ago
TF
Human Resources Business Partner
TForce Freight
Calgary, AB
- Full-time
As part of the Western Canada Human Resources team, you will report to the Manager, Human Resources, Western Canada. This is a hybrid position requiring two to three days per week in the…
Added 22 mins ago
RC
Senior Manager, Human Resources - North America Commercial Teams (18-month Contract Role)
Revlon Corporate
Mississauga, ON
- $130,000 to $140,000 CAD / year
Added 39 mins ago
D
Manager, Indigenous Employment
Dexterra
Edmonton, AB · Thunder Bay, Ontario
- Full-time
As Manager, Indigenous Employment, you will connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in Canada.…
Added 39 mins ago
D
Manager, Indigenous Employment
Dexterra
Mississauga, ON · Thunder Bay, Ontario
- $80,000 to $100,000 CAD / year
- Full-time
As Manager, Indigenous Employment, you will connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in Canada.…
Added 39 mins ago
SI
Project Manager
Snackruptors Inc
Cambridge, ON
- Other
…organization is fraudulent or misleading, please report it to our Human Resources (HR) team or through our official company channels so appropriate action can be…
Added 51 mins ago
L
5760 - Assistant Store Manager FT
Lids
Medicine Hat, AB
- Full-time
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Added 51 mins ago
RH
Bilingual Pension, Benefits & Disability Specialist
Robert Half
Brampton, ON
- $85,000 to $95,000 CAD / year
- Full-time
Based in Brampton, ON and reporting to the Sr Human Resources Manager, the Bilingual Pension & Benefits Specialist will provide pension, benefits and leave of absence support to our 225…
Added 1 hour ago
TH
NIGHT OPERATIONS ASSISTANT STORE MANAGER- BRADFORD STORE
The Home Depot Canada
Bradford, ON
- Full-time
…throughout the store. In addition, they work with the Store Manager and other ASMs to improve overall store profitability, solve problems and train and develop Associates. In order to be…
Added 1 hour ago
TS
Community and Family Services Worker
The Salvation Army in Canada
Stratford, ON
- Full-time
Organize, plan, and deliver seasonal and special programs as required, i.e., Christmas Hamper, Christmas Kettles, Food Drive, Backpack, and various other programs etc.; ensure that ministry…
Added 1 hour ago
TS
Community and Family Services Worker
The Salvation Army Canada and Bermuda Territory
Mitchell, ON · St. Marys, ON · Stratford, ON
- Full-time
Organize, plan, and deliver seasonal and special programs as required, i.e., Christmas Hamper, Christmas Kettles, Food Drive, Backpack, and various other programs etc.; ensure that ministry…
Added 1 hour ago
M
Manager, Business Continuity Planning
Manulife
Toronto, ON · Waterloo, ON
- Full-time
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the…
Added 1 hour ago
RP
Maintenance Supervisor-1071 King
Rhapsody Property Management Services
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
As a Maintenance Supervisor, you'll be at the heart of what makes our communities thrive. Reporting to the Operations Manager, you'll lead a team in ensuring the smooth day-to-day…
Added 1 hour ago
RM
Supervisor, Early Years & Child Care
Regional Municipality of Peel
Brampton, ON
- Other
Supports mandated role of service manager to assist providers to further strengthen their capabilities in relation to matters such as governance, financial/operational management and the…
Added 1 hour ago
TC
Assistant Store Manager Winners - Thunder Bay
TJX Canada – Winners, Marshalls, HomeSense
Thunder Bay, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
VA
Manager, Compensation and Benefits
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have an opportunity for a permanent, full-time Manager, Compensation & Benefits on the People & Culture team. Reporting to the Director, People Operations, the Manager leads YVR’s…
Added 2 hours ago
T
Senior Business Information Management Analyst (HR Data Management)
TD
Toronto, ON · Montreal, QC
- Full-time
Added 2 hours ago
SS
Production Manager
Summit Search Group
Winnipeg, MB
- Full-time
Summit Search Group has been retained by Naleway Foods on the recruitment of their next Production Manager / Training and Compliance Practitioner. Naleway Foods is a Winnipeg-based frozen…
Added 2 hours ago
PH
In-Hospital Replenishment Lower Mainland Supervisor Analyst (Casual)
Provincial Health Services Authority
New Westminster, BC
- Part-time
Prepare and distribute staff work schedules, ensuring the most efficient use of staffing resources. Responsible for the submission of payroll data for designated staff in accordance with…

Hospice Niagara

Manager, Community Programs

St. Catharines, ON, Canada

$65,348 to $79,199 CAD / year · Full-time

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Job details

Pay: $65,348 to $79,199 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Primary location	Niagara Region, Ontario
Department	Community Programs
Reports to	Senior Director, Clinical Services
Status	Permanent, Full Time
Salary	$65,348 - $79,199 annually
Schedule	Mon – Fri 8:30 – 4:30, flexible as needed
Union	Exempt

Position Summary

The Manager, Community Programs provides leadership and day-to-day management for Hospice Niagara's community-based psychosocial, grief and bereavement, navigation, wellness and outreach programs. The Community Programs team includes the Psychosocial Lead, Psychosocial Bereavement Counsellors, Bereavement Specialist, Bereavement Coordinator, Community Program Coordinators and Clinical Navigators.

The Manager ensures that Community Programs are delivered safely, consistently and effectively in accordance with Hospice Niagara policies and procedures, applicable legislation, professional standards, accreditation requirements and approved organizational priorities.

Reporting to the Senior Director, Clinical Services, the Manager leads the Community Programs team, oversees program operations and service delivery, manages staff and resources, monitors quality and outcomes, and identifies opportunities for program improvement.

The Manager works collaboratively with clinical services, volunteers, Fund Development, Marketing and Communications, and other departments to support coordinated service delivery and an accessible, equitable and person-centred experience for clients, caregivers, families and community members.

Lead and Manage Community Programs

Provide department leadership and management of Community Programs.
Oversee the quality of psychosocial, grief and bereavement, navigation, wellness and outreach services.
Align department priorities and workplans with the organization's strategic plan and monitor progress toward relevant goals.
Monitor program capacity, workloads, caseloads, service pressures and operational needs.
Ensure programs are delivered safely, equitably, effectively and consistently.
Identify opportunities to improve accessibility, efficiency, service quality and participant experience.
Lead the implementation of approved program changes and initiatives.
Monitor program outcomes and use service data and participant feedback to inform ongoing improvement.
Liaise with other departments to ensure accurate public information, support the sharing of client experiences and stories with appropriate consent, and identify opportunities for donor engagement while respecting client privacy and maintaining clear boundaries between care and fundraising.

Lead and Support People

Provide direct leadership and supervision to Community Programs staff.
Establish clear expectations and support staff in achieving their responsibilities.
Oversee recruitment, orientation, onboarding, scheduling, workload allocation and staff development.
Provide coaching, feedback and performance management in accordance with organizational policies and processes.
Provide clinical supervision within the Manager's professional scope and ensure access to discipline-specific consultation or supervision where required.
Promote employee attendance, performance and workplace success by providing timely support, coaching and feedback, in collaboration with Human Resources as appropriate.
Foster a respectful, inclusive, collaborative and psychologically safe work environment.
Support staff in maintaining evidence-informed, trauma-informed, culturally responsive and person centred practices.
Facilitate team meetings, operational discussions, case consultation and collaborative problem solving.
Support effective collaboration among regulated and non-regulated professionals.

Support Quality, Safety and Compliance

Ensure Community Programs operate in accordance with applicable legislation, professional standards, organizational policies and accreditation requirements.
Monitor program quality, service outcomes, participant feedback, complaints, incidents and identified risks.
Lead approved quality-improvement initiatives within Community Programs.
Ensure appropriate privacy, consent, documentation and information-management practices.
Support accreditation and quality activities within the program area.
Identify and respond to clinical, professional-practice, privacy, safety and operational concerns, escalating matters as appropriate.
Promote a culture of continuous learning, quality improvement and accountability.
Manage responses to client concerns, complaints and serious occurrences, ensuring timely follow-up, appropriate documentation, escalation and corrective action in accordance with organizational policies.

Build Community Connections

Develop and maintain positive working relationships with healthcare, social service, cultural and community organizations.
Strengthen referral pathways and collaborative relationships that support access to Hospice Niagara services.
Represent Hospice Niagara at approved community meetings, committees, events and initiatives.
Identify emerging community needs, service barriers and opportunities to improve access to programs.
Support equitable and culturally responsive service delivery.
Build and sustain relationships with Indigenous organizations and communities, guided by their priorities and protocols, to support Indigenous-led approaches and culturally safe access to hospice palliative care and grief services.
Work collaboratively with community partners to address barriers experienced by underserved and equity-deserving communities and develop client- and community-led approaches and co-developed programs.

Manage Resources and Program Performance

Develop and manage the Community Programs operating budget within approved parameters and delegated authority.
Monitor expenditures and identify emerging resource requirements.
Ensure staffing, equipment, supplies and other resources support effective program delivery.
Monitor program performance using appropriate data, outcomes and feedback.
Prepare program reports, data analysis and information required for organizational, quality, accreditation and funder reporting.
Provide recommendations to senior leadership regarding program needs, opportunities and resource requirements.

Support Education and Development

Identify staff learning and development needs.
Coordinate approved training and educational activities.
Support orientation and ongoing professional development for Community Programs staff.
Promote reflective practice, continuous learning and knowledge sharing.
Maintain current knowledge of hospice palliative care, grief and bereavement, community-based services, relevant legislation and professional standards.

Skills & Attributes

Master's degree in Social Work and registration in good standing with the applicable Ontario regulatory college.
Minimum five years of progressive experience in healthcare, hospice palliative care, grief and bereavement, mental health or community services.
Previous supervisory or management experience, preferably in a healthcare, social-service or community-based environment.
Experience leading multidisciplinary teams and managing staff, workloads and program delivery.
Experience with program planning, implementation, evaluation and continuous improvement.
Experience with operational budgeting and resource management.
Knowledge of hospice palliative care, privacy requirements, applicable legislation, professional standards and accreditation practices.
Strong leadership, communication, relationship-building, coaching, conflict-resolution and organizational skills.
Demonstrated ability to make sound decisions, manage competing priorities and respond effectively to changing needs.
Demonstrated commitment to equity, accessibility, cultural responsiveness and trauma-informed practice.
Experience working with volunteers, community partners, grant-funded programs or equity-deserving communities is an asset.
Proficiency with Microsoft Office and electronic client-record, scheduling and reporting systems.
Valid Ontario driver's licence, access to a reliable vehicle and ability to be insured to drive in Ontario.
Satisfactory Vulnerable Sector Police Records Check completed within the preceding six months.

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More about this job

Responsibilities

The Manager provides leadership and day-to-day management for community-based psychosocial, grief, and wellness programs. They oversee program operations, staff supervision, quality assurance, and collaborative service delivery across the organization.

Requirements

Candidates must hold a Master's degree in Social Work and be registered with the applicable Ontario regulatory college. A minimum of five years of progressive experience in healthcare or community services, including supervisory experience, is required.

Skills

Leadership
Staff Management
Program Planning
Clinical Supervision
Budgeting
Conflict Resolution
Communication
Relationship Building
Quality Improvement
Trauma-informed Practice
Cultural Responsiveness
Data Analysis
Resource Management
Strategic Planning
Accreditation Compliance
Hospice Palliative Care

Visa sponsorship

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Keywords

Social Work
Hospice Palliative Care
Grief and Bereavement
Clinical Services
Psychosocial Support
Community Programs
Leadership
Staff Supervision
Budget Management
Quality Improvement
Accreditation
Trauma-informed Care
Equity and Inclusion
Case Management
Microsoft Office
Electronic Client Records
Regulatory Compliance
Strategic Planning
Resource Management
Performance Management
Community Outreach
Referral Pathways
Indigenous Relations
Conflict Resolution
Reflective Practice

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