Seasonal Sales Associate
- Toronto, ON, Canada
- Scarborough, ON, Canada
Temporary
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Job details
- Job type
- Temporary
- Apply by
- Posting language
- English
- Posted
Original job description
Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
What You'll Do
What You'll Do
- Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
- Cover the sales floor zone and ensure that assigned areas are up to visual standards
- Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
- While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
- Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
- Smells like Team Spirit – you love communicating and working as a team to get the job done
- Any other activities as assigned by your Store Leader
- Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
- Superpowers in providing customer service and selling
- You'll have to be at least 16 years of age to join the fandom force
- Avenger-like collaboration and communication skills
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
More about this job
Responsibilities
Provide an engaging customer experience by sharing product knowledge, processing sales, and encouraging add-on purchases. Maintain sales-floor presentation and stockroom organization, replenish merchandise, assist with planogram changes, communicate trends, and support loss prevention and teamwork.
Requirements
Previous retail experience and strong customer service, selling, collaboration, and communication skills are requested. Applicants must be at least 16 and able to navigate the store, use approved equipment, and handle merchandise boxes weighing up to 50 pounds, with or without reasonable accommodation.
Skills
- Customer Service
- Retail Sales
- Product Knowledge
- Add-On Sales
- Point-of-Sale Transactions
- Visual Merchandising
- Planogram Execution
- Inventory Replenishment
- Stockroom Organization
- Teamwork
- Communication
- Trend Awareness
- Loss Prevention
- Packing and Unpacking Merchandise
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Retail
- Seasonal Sales
- Customer Experience
- Customer Service
- Sales Transactions
- Add-On Sales
- BOPIS
- Curbside Pickup
- Visual Standards
- Visual Merchandising
- Planograms
- Store Maps
- Product Replenishment
- Stockroom Organization
- Loss Prevention
- Fashion Trends
- Music Trends
- Pop Culture
- Teamwork
- Communication
- Point-of-Sale Register