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Added 12 mins ago
BA
TECHNICIAN, LUBE & MAINTENANCE
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…current product and technical knowledge, the ability to estimate time of service and repair needed, and to diagnose and complete the required work right the first time. Using…
Added 12 mins ago
AU
Security Guard - Distribution Centre Full Time
Allied Universal
Milton, ON
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 12 mins ago
LH
Tenant Support Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 13 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate
Added 13 mins ago
IH
Access Team Analyst
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Kelowna, BC
- Full-time
Interior Health is looking for a Access Team Analyst to join the team on a full time term basis from our Kelowna location.
Added 13 mins ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
We are looking for a Program Manager/Account Manager who is responsible for managing and growing a portfolio of Dorigo’s key customer accounts. This role focuses on strengthening customer…
Added 13 mins ago
SE
Senior Engineer I, Offer Quality
Schneider Electric
Richmond, BC
- $91,200 to $136,800 CAD / year
- Full-time
Monitor product quality, reliability, and performance by analyzing field data, customer feedback, warranty returns (RMA), and manufacturing and service information.
Added 13 mins ago
SE
Tender Manager
Schneider Electric
Dollard-Des Ormeaux, QC
- $91,200 to $136,800 CAD / year
- Full-time
Participation and coverage levels for specific benefit programs are determined based on employment status (e.g., full-time, part-time, temporary, or fixed-term) and are subject to…
Added 13 mins ago
LH
Shelter Resource Worker
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Vancouver, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate
Added 13 mins ago
DC
General Manager
Denny’s Canada
Langley (District), BC · Langley, BC
- Full-time
Role Description The General Manager is a full-time, on-site leadership role based at the Denny’s Canada restaurant in Langley, BC. This position oversees day-to-day restaurant operations,…
Added 27 mins ago
GF
Commercial Credit Manager
GM Financial
Toronto, ON
- Full-time
Excellent customer service / relationship management skills
Added 27 mins ago
GF
Credit Manager
GM Financial
Burnaby, BC
- Full-time
…retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their…
Added 28 mins ago
HR
Manager, Surveillance
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
Possess strong leadership skills that are vital to managing people and delivering exceptional customer service as the manager is responsible for the overall management of the Surveillance…
Added 28 mins ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 42 mins ago
GC
Account Manager
Grainger Canada
Edmonton, AB
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 42 mins ago
DU
Library Services Supervisor
Dalhousie University
Halifax, NS
- Full-time
Completion of Library & Information Technology diploma, plus one to two years’ library customer service experience (or equivalent combination of training and experience).
Added 42 mins ago
AU
GSOC Operator
Allied Universal
Toronto, ON
- Full-time
Working in a 24/7 environment with rotating shifts in office (no remote work)
Added 42 mins ago
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Customer Retention Specialist - Quebec Zone/Spécialiste, Rétention de la Clientèle – Zone du Québec
Toyota Canada Inc.
Brossard, QC
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a customer experience-focused person to assist the Customer Retention department. This is a full-time opportunity…
Added 42 mins ago
GC
Account Manager
Grainger Canada
Burnaby, BC
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 42 mins ago
AU
Security Guard - Full Time Night Shifts
Allied Universal
Milton, ON
- Full-time
Must havea Full (G) Drivers license and a clean driving abstract
Added 42 mins ago
AU
Security Guard - Part Time
Allied Universal
London, ON
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 42 mins ago
BA
AUTOMOTIVE SALES CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Sales is not your typical Monday to Friday job, being customer eccentric is your number one priority. This is a full time job and you will be required to work one evening per week (Monday…
Added 42 mins ago
Assistant Manager II
EssilorLuxottica Group
Niagara-on-the-Lake, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 42 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Saint-Ferdinand, QC
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and…
Added 42 mins ago
AM
Evening Building Concierge
Alliance Maintenance Ltd.
UBC-Point Grey, BC · University Endowment Lands, BC
- $19.4 CAD / hour
- Part-time
Strong customer service skills and a helpful attitude.

HOTEL 10 Montreal

Front Desk Reservations Agent

Montreal, QC, Canada

Salary: $26.70 per hour · Full-time

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Job details

Pay: Salary: $26.70 per hour
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location: 10 Sherbrooke Street West, Montreal, Quebec H2X 4C9

Employment Status: Full-time

Salary: $26.70 per hour

About HOTEL10

Housed in a building that blends historic charm with contemporary design, HOTEL10 is a truly unique boutique hotel offering guests an authentic experience of Montreal's vibrant culture.

Ideally located on Sherbrooke Street, at the corner of Saint-Laurent Boulevard, HOTEL10 is in the heart of the action, just steps away from the Quartier des Spectacles. Easily accessible by public transportation, the hotel offers exciting career opportunities within a young, dynamic, and professional team.

Job Description

Reporting to the Front Office Manager and Front Desk Supervisor, the Front Desk Agent is primarily responsible for managing reservations while providing professional, courteous, and exceptional customer service. The successful candidate may also be required to support front desk operations based on the hotel's operational needs.

Key Responsibilities

Handle and manage reservations received by phone and online.
Verify the accuracy of reservations and ensure proper follow-up in the hotel's property management system.
Coordinate guest check-ins and check-outs.
Welcome guests and provide information about the hotel's facilities and services.
Assist guests by providing information and recommendations about Montreal's tourist attractions and activities.
Ensure the accuracy of financial transactions recorded in the hotel's computer system.
Process guest payments and ensure all transactions are accurate and properly recorded.
Collaborate with the front desk team to ensure smooth daily operations.
Perform additional front desk duties as required to support the hotel's operational needs.

Qualifications And Skills

Diploma of Vocational Studies (DVS) in Hotel Reception or any other relevant educational background.
Minimum of one (1) year of experience in hotel front desk operations and reservations management.
Strong computer skills and good knowledge of the OPERA Cloud property management system.
Excellent command of both French and English, written and spoken.
Excellent communication and interpersonal skills, with a strong commitment to customer service.
Good knowledge of Montreal's tourist attractions, activities, and local amenities.
Professional appearance and demeanor.
Strong attention to detail, professionalism, discretion, reliability, and excellent interpersonal skills.
Excellent organizational skills and the ability to prioritize tasks effectively.
Ability to multitask efficiently while consistently delivering high-quality guest service.
Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

Language: Bilingualism (French-English) is required for this position, as we serve an international clientele.

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.

We believe in teamwork and are committed to creating a high-performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

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More about this job

Responsibilities

Manage phone and online reservations, verify booking details in the property management system, and support guest check-ins and check-outs. Welcome and assist guests, process payments accurately, share information about hotel services and Montreal attractions, and help maintain smooth front desk operations.

Requirements

Requires a vocational diploma in hotel reception or relevant education, at least one year of hotel front desk and reservations experience, and strong computer skills with knowledge of OPERA Cloud. Candidates must be fluent in written and spoken French and English, have strong customer-service and organizational skills, and be able to work independently and collaboratively in a fast-paced environment.

Skills

Reservation Management
Hotel Front Desk Operations
OPERA Cloud
Property Management Systems
Customer Service
Guest Check-In and Check-Out
Payment Processing
Financial Transaction Accuracy
French-English Bilingual Communication
Interpersonal Communication
Knowledge of Montreal Attractions
Attention to Detail
Organization
Prioritization
Multitasking
Teamwork

Benefits

Group Life Insurance
Disability Insurance
Medical Insurance
Dental Insurance
Vision Care
Employee Assistance Program
Personal Days
Vacation
Referral Program

Visa sponsorship

Not detected in the job text

Keywords

Hotel Reception
Hotel Front Desk
Reservations Management
OPERA Cloud
Property Management System
Guest Check-In
Guest Check-Out
Customer Service
Guest Relations
Payment Processing
Financial Transactions
French
English
Bilingualism
Montreal Tourism
Hotel Operations
Communication
Interpersonal Skills
Attention to Detail
Discretion
Reliability
Organization
Prioritization
Multitasking
Teamwork

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Work requirements

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