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Added 14 mins ago
C
Office Clerks (Sales Audit, Temporary) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…to support our administration team with essential financial operations. If you're skilled at managing competing priorities with efficiency and have excellent communication skills, we’d be…
Added 14 mins ago
CS
Building Manager
Cleantech Service Group
Vancouver, BC
- $24 to $25 CAD / hour
- Full-time
We are currently seeking a Building Manager for a high-rise residential building with 233 units located in Vancouver. This is a full-time position where the Building Manager will serve as…
Added 14 mins ago
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- Full-time
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Added 14 mins ago
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Assistant Manager, Fixed Assets and Maintenance 2026-005 (1 Vacancy)
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- Full-time
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Prince George, BC · Williams Lake, BC · Quesnel, BC · BC · CAN - Field - BC
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Added 15 mins ago
H1
Front Desk Reservations Agent
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Added 15 mins ago
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…lives. We provide residential, non-residential, and support home services across Alberta. Our Edmonton region is ICE’s largest - with the most programs, staff, and clients. Community…
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Retail Operations Manager
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Added 15 mins ago
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Added 29 mins ago
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Financial Service Representative - LendDirect Office 1501
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Added 29 mins ago
PS
Summer 2027 Student Sales Agronomist Intern - Eastern Ontario
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…boundaries of innovation, delivering top-tier seed solutions, services, and trusted agronomy support to help Canadian farmers increase yield and profitability as they position themselves…
Added 29 mins ago
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Summer 2027 Student Sales Agronomist Intern - Western Ontario
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Added 29 mins ago
SC
Specialist, Deposit Support
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Canada
- Full-time
Collaborate with Clearing, Payments, Member Services, IT, Digital Solutions, Risk and other Operations teams to resolve transaction exceptions.
Added 29 mins ago
SC
Project Manager (Term 12-18 months)
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Canada
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Added 29 mins ago
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IT Officer
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The IT Officer supports Sunrise Credit Union’s technology infrastructure, systems reliability, and end-user services. Reporting to the Senior Manager, Infrastructure & Systems Support, this…

HOTEL 10 Montreal

Front Desk Reservations Agent

Montreal, QC, Canada

Salary: $26.70 per hour · Full-time

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Job details

Pay: Salary: $26.70 per hour
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location: 10 Sherbrooke Street West, Montreal, Quebec H2X 4C9

Employment Status: Full-time

Salary: $26.70 per hour

About HOTEL10

Housed in a building that blends historic charm with contemporary design, HOTEL10 is a truly unique boutique hotel offering guests an authentic experience of Montreal's vibrant culture.

Ideally located on Sherbrooke Street, at the corner of Saint-Laurent Boulevard, HOTEL10 is in the heart of the action, just steps away from the Quartier des Spectacles. Easily accessible by public transportation, the hotel offers exciting career opportunities within a young, dynamic, and professional team.

Job Description

Reporting to the Front Office Manager and Front Desk Supervisor, the Front Desk Agent is primarily responsible for managing reservations while providing professional, courteous, and exceptional customer service. The successful candidate may also be required to support front desk operations based on the hotel's operational needs.

Key Responsibilities

Handle and manage reservations received by phone and online.
Verify the accuracy of reservations and ensure proper follow-up in the hotel's property management system.
Coordinate guest check-ins and check-outs.
Welcome guests and provide information about the hotel's facilities and services.
Assist guests by providing information and recommendations about Montreal's tourist attractions and activities.
Ensure the accuracy of financial transactions recorded in the hotel's computer system.
Process guest payments and ensure all transactions are accurate and properly recorded.
Collaborate with the front desk team to ensure smooth daily operations.
Perform additional front desk duties as required to support the hotel's operational needs.

Qualifications And Skills

Diploma of Vocational Studies (DVS) in Hotel Reception or any other relevant educational background.
Minimum of one (1) year of experience in hotel front desk operations and reservations management.
Strong computer skills and good knowledge of the OPERA Cloud property management system.
Excellent command of both French and English, written and spoken.
Excellent communication and interpersonal skills, with a strong commitment to customer service.
Good knowledge of Montreal's tourist attractions, activities, and local amenities.
Professional appearance and demeanor.
Strong attention to detail, professionalism, discretion, reliability, and excellent interpersonal skills.
Excellent organizational skills and the ability to prioritize tasks effectively.
Ability to multitask efficiently while consistently delivering high-quality guest service.
Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

Language: Bilingualism (French-English) is required for this position, as we serve an international clientele.

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.

We believe in teamwork and are committed to creating a high-performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

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More about this job

Responsibilities

Manage phone and online reservations, verify booking details in the property management system, and support guest check-ins and check-outs. Welcome and assist guests, process payments accurately, share information about hotel services and Montreal attractions, and help maintain smooth front desk operations.

Requirements

Requires a vocational diploma in hotel reception or relevant education, at least one year of hotel front desk and reservations experience, and strong computer skills with knowledge of OPERA Cloud. Candidates must be fluent in written and spoken French and English, have strong customer-service and organizational skills, and be able to work independently and collaboratively in a fast-paced environment.

Skills

Reservation Management
Hotel Front Desk Operations
OPERA Cloud
Property Management Systems
Customer Service
Guest Check-In and Check-Out
Payment Processing
Financial Transaction Accuracy
French-English Bilingual Communication
Interpersonal Communication
Knowledge of Montreal Attractions
Attention to Detail
Organization
Prioritization
Multitasking
Teamwork

Benefits

Group Life Insurance
Disability Insurance
Medical Insurance
Dental Insurance
Vision Care
Employee Assistance Program
Personal Days
Vacation
Referral Program

Visa sponsorship

Not detected in the job text

Keywords

Hotel Reception
Hotel Front Desk
Reservations Management
OPERA Cloud
Property Management System
Guest Check-In
Guest Check-Out
Customer Service
Guest Relations
Payment Processing
Financial Transactions
French
English
Bilingualism
Montreal Tourism
Hotel Operations
Communication
Interpersonal Skills
Attention to Detail
Discretion
Reliability
Organization
Prioritization
Multitasking
Teamwork

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Work requirements

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