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Added 5 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 5 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
Added 35 mins ago
GG
Food & Beverage Manager - Lora Bay
Great Gulf
The Blue Mountains, ON
- Full-time
…conference services. Working closely with our Head Chef and kitchen team, Head Golf Professional, and Corporate Sales team, you’ll lead with tact and professionalism, respond positively to…
Added 1 hour ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
Team - Once the motion is working, recruit and lead the sales, partnerships, and customer-success organization needed to scale it.
Added 2 hours ago
Assistant Cook - Full-time
COGIR Real Estate
Kawartha Lakes, ON · Lindsay, ON
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
Added 2 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
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Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
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Ultrasound Technologist
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Brantford, ON
- Full-time
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Added 2 hours ago
Food & Beverage Manager - Lora Bay
Great Gulf Group
Thornbury, ON
…conference services. Working closely with our Head Chef and kitchen team, Head Golf Professional, and Corporate Sales team, you’ll lead with tact and professionalism, respond positively to…
Added 2 hours ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
A well-established global manufacturer is seeking a CNC Machine Operator to join its growing team in Blenheim, Ontario. This is an excellent opportunity for a machinist who enjoys working…
Added 3 hours ago
ST
Housing Support Staff - Permanent Supportive Housing
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
Compensation is enhanced when staff work overnight hours (shift premiums apply to overnight hours). Some weekend and holiday (stat holiday) work required as part of the rotation.
Added 3 hours ago
SC
shift supervisor - Store# 04674, WELLINGTON & COMMISSIONERS - D/T
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- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 3 hours ago
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Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 3 hours ago
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Added 4 hours ago
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Added 4 hours ago
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Added 4 hours ago
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Warehouse Associate Part-Time
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Complete additional tasks as assigned by the Line Lead or Warehouse Manager.
Added 4 hours ago
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Supervisor, Centralized Scheduling
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…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 4 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 5 hours ago
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Customer Service Manager
Walmart
Grand Falls-Windsor, NL
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 7 hours ago
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Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 7 hours ago
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Added 7 hours ago
Quality Assurance Technician
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One State is the power of unity – one team, creating what’s next, together.
Added 7 hours ago
CB
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- Full-time
…you to grow, connect with your community, have fun with your team, and to share in something more. We've got exciting plans in place for you as a passionate, inquisitive and eager team…
Added 7 hours ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
…are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional…

Hotel Arts Group

Banquet Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Hotel Arts is seeking a Banquet Manager to lead the planning and execution of exceptional banquet events. This hands-on leadership role is responsible for guest experience, operational consistency, team development, labour productivity and the day-to-day systems that support successful events at Hotel Arts and offsite locations. The successful candidate will be a visible, calm and accountable leader who sets clear expectations and supports the team on the floor.

Key Responsibilities:

Lead the setup, service, execution and breakdown of banquet events, ensuring contractual requirements, client expectations and Hotel Arts service standards are met
Maintain a strong floor presence, direct service in real time, interact with guests and resolve issues professionally
Coordinate staffing, build schedules and event labour forecasts, and manage productivity within approved budgets and staffing standards
Work with Events, Culinary and other departments to review banquet event orders (BEOs), confirm requirements, attend BEO meetings and plan efficient transitions between events
Meet with clients as required to confirm event details, respond to feedback and identify opportunities to enhance the guest experience
Maintain accurate inventories of linens, plateware, glassware, cutlery, beverage products and event equipment; arrange specialty rentals and supplies when required
Oversee event billing accuracy, including final guest counts and charges, and coordinate with Accounting to ensure timely posting
Manage cash-bar ticket controls and beverage reconciliation, ensuring accurate records and appropriate inventory controls
Ensure banquet spaces, storage areas and equipment are clean, organized, maintained and ready for service; coordinate shipping and receiving of client materials
Own the creation, implementation, ongoing review and enforcement of banquet standard operating procedures (SOPs), service standards and sequence of service
Maintain event timelines, run-of-show documents, opening and closing checklists, pre-shift briefing formats, training resources and other operational tools
Communicate standards clearly, train the team consistently and follow up on execution and improvement opportunities
Ensure scheduling prevents avoidable overtime; overtime requires advance approval from the Operations Manager. Managers may not approve their own hours
Monitor event costs, purchasing and departmental budget expectations, and identify opportunities for operational efficiency and responsible upselling
Lead, coach and develop banquet floor managers and associates through clear direction, daily briefings, constructive feedback and consistent accountability
Coach on service standards, professional conduct, appearance, guest engagement and effective performance of duties
Conduct and document regular one-on-one meetings, coaching conversations and performance reviews; address concerns promptly and professionally
Support recruitment, onboarding, new-hire training and periodic refresher training; delegate responsibilities that build leadership capability
Foster respectful, productive relationships with Culinary, Events, Accounting, suppliers and all hotel departments
Ensure compliance with applicable occupational health and safety, food safety, responsible liquor service and employment standards
Promote safe work practices, report and investigate incidents, follow through on corrective actions and participate in departmental safety initiatives
Inspect event equipment regularly and coordinate repairs or servicing; maintain appropriate guest conduct and safety oversight at events
Plan and coordinate offsite banquet and catering operations, including equipment, transportation, setup, service, breakdown and site restoration
Maintain food quality, safe handling and Hotel Arts service standards at third-party venues

Qualifications:

Minimum 3-5 years supervisory experience in a food and beverage environment
Valid ProServe Certificate required
Must have 5 Class Driver’s License required and provide a clean Driver's Abstract with a minimum of 5 years’ experience
Must be able to drive catering van or larger catering trucks on a need basis
Strong team player and able to work with little to no supervision
Required to work flexible hours including late nights, weekends and holidays
Must possess excellent communication skills - both written and verbal
Must have excellent customer service skills
Must be able to multi-task and handle competing priorities
Must be able to work as a team leader and drive for continuous improvement
Must be able to lift up to 50lbs if required
Walking and standing required for most part of the day

To learn more about Hotel Arts, please visit our website at: www.hotelarts.ca

Applicants who do not already have legal permission to work in Canada will not be considered.

Please be advised that only candidates selected for an interview will be contacted.

Hotel Arts Group is an Equal Opportunity Employer.

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More about this job

Responsibilities

Lead banquet event planning and execution, including staffing, service, client coordination, inventory, billing, safety, and offsite catering operations. Develop and coach the banquet team, maintain service standards and operating procedures, and manage productivity, costs, and operational readiness.

Requirements

Requires 3–5 years of supervisory experience in food and beverage, a valid ProServe certificate, a Class 5 driver's licence, and a clean driver's abstract with at least five years of driving experience. Candidates must be able to drive catering vehicles, work flexible hours, communicate and serve guests effectively, manage competing priorities, lead teams, and meet the physical demands of the role.

Skills

Banquet Operations
Event Planning
Team Leadership
Staff Scheduling
Labour Forecasting
Budget Management
Guest Service
Client Relations
Inventory Management
Event Billing
Training And Coaching
Performance Management
Food Safety
Occupational Health And Safety
Responsible Liquor Service
Offsite Catering

Visa sponsorship

Not detected in the job text

Keywords

Banquet Events
Banquet Event Orders
BEO Meetings
Standard Operating Procedures
Service Standards
Sequence Of Service
Event Timelines
Run-Of-Show Documents
Opening And Closing Checklists
Pre-Shift Briefings
Labour Forecasts
Staff Scheduling
Budget Management
Inventory Controls
Beverage Reconciliation
Event Billing
Client Relations
Guest Experience
Food Safety
Responsible Liquor Service
Occupational Health And Safety
ProServe Certificate
Class 5 Driver's Licence
Catering Operations
Offsite Events
Shipping And Receiving

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