Jobs in Canada

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Added 18 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 18 mins ago
BA
AUTOMOTIVE TECHNICIAN, LICENSED RED SEAL
Birchwood Automotive Group
Steinbach, MB
- Full-time
Reporting Relationship: This position reports directly to the Service Manager.
Added 18 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 18 mins ago
WC
Asset Protection Associate
Walmart Canada
Lethbridge, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 18 mins ago
WC
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart Canada
Brampton, ON
- Contract
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 18 mins ago
WC
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart Canada
Brampton, ON
- Contract
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 18 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 18 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Joliette, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 18 mins ago
OP
Guest Experience Representative
Oxford Properties Group
Mississauga, ON
- Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 18 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 18 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Alma, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 18 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Kirkland, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 18 mins ago
L
Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 18 mins ago
PL
In-Room Dining Server
Pomeroy Lodging
Kananaskis, AB
- Full-time
Cashiering; taking guest orders, processing payments, organizing the daily deliveries, assisting the Manager on Duty with service flow
Added 18 mins ago
DH
Assistant Housekeeping Manager (Maternity Leave Contract: 12-months)
Delta Hotels and Resorts®
Calgary, AB
- Contract
Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
Added 18 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
AB · Edmonton, AB
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 18 mins ago
WC
Customer Service Manager
Walmart Canada
Oakville, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 48 mins ago
B
Technical Program Manager
Bite
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Maintain rollout reporting that serves both a field manager who needs today's detail and an executive who needs the trend.
Added 48 mins ago
BC
Kitchen Manager - Blanco, Annex
Blanco Cantina
Toronto, ON
- Full-time
…confidence, personality, and a passion for quality food to every shift. We hold high standards and believe great service starts with a team that trusts each other and brings great energy to…
Added 48 mins ago
X
Grinder
Xerxes
AB · Edmonton, AB
- Full-time
…parts according to specifications. Reporting to the Production Manager or Shift Supervisor, this role helps ensure products are completed safely, efficiently, and to established quality…
Added 48 mins ago
Kitchen Manager - Blanco, Annex
Recipe Unlimited
Toronto, ON
…confidence, personality, and a passion for quality food to every shift. We hold high standards and believe great service starts with a team that trusts each other and brings great energy to…
Added 48 mins ago
Animal Welfare Officer
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Ladysmith, BC · Lantzville, BC · Nanaimo, BC
SHIFT: 35 Hours per week - May be required to travel overnight up to 25% of the time, sometimes at little notice
Added 48 mins ago
Animal Care Attendant - ACA1
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Kamloops, BC
Reporting to the Animal Centre Manager, you bring energy and enthusiasm to a team environment while you participate in daily animal care duties and ensure that optimal levels of care are…
Added 48 mins ago
W
Customer Service Manager
Walmart
Oakville, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 48 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Joliette, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…

Hotel Arts Group

Banquet Manager

Calgary, AB, T2R 0G8, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Jan 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Hotel Arts is seeking a Banquet Manager to lead the planning and execution of exceptional banquet events. This hands-on leadership role is responsible for guest experience, operational consistency, team development, labour productivity and the day-to-day systems that support successful events at Hotel Arts and offsite locations. The successful candidate will be a visible, calm and accountable leader who sets clear expectations and supports the team on the floor.

Key Responsibilities:

Lead the setup, service, execution and breakdown of banquet events, ensuring contractual requirements, client expectations and Hotel Arts service standards are met.
Maintain a strong floor presence, direct service in real time, interact with guests and resolve issues professionally.
Coordinate staffing, build schedules and event labour forecasts, and manage productivity within approved budgets and staffing standards.
Work with Events, Culinary and other departments to review banquet event orders (BEOs), confirm requirements, attend BEO meetings and plan efficient transitions between events.
Meet with clients as required to confirm event details, respond to feedback and identify opportunities to enhance the guest experience.
Maintain accurate inventories of linens, plateware, glassware, cutlery, beverage products and event equipment; arrange specialty rentals and supplies when required.
Oversee event billing accuracy, including final guest counts and charges, and coordinate with Accounting to ensure timely posting.
Manage cash-bar ticket controls and beverage reconciliation, ensuring accurate records and appropriate inventory controls.
Ensure banquet spaces, storage areas and equipment are clean, organized, maintained and ready for service; coordinate shipping and receiving of client materials.
Own the creation, implementation, ongoing review and enforcement of banquet standard operating procedures (SOPs), service standards and sequence of service.
Maintain event timelines, run-of-show documents, opening and closing checklists, pre-shift briefing formats, training resources and other operational tools.
Communicate standards clearly, train the team consistently and follow up on execution and improvement opportunities.
Ensure scheduling prevents avoidable overtime; overtime requires advance approval from the Operations Manager. Managers may not approve their own hours.
Monitor event costs, purchasing and departmental budget expectations, and identify opportunities for operational efficiency and responsible upselling.
Lead, coach and develop banquet floor managers and associates through clear direction, daily briefings, constructive feedback and consistent accountability.
Coach on service standards, professional conduct, appearance, guest engagement and effective performance of duties.
Conduct and document regular one-on-one meetings, coaching conversations and performance reviews; address concerns promptly and professionally.
Support recruitment, onboarding, new-hire training and periodic refresher training; delegate responsibilities that build leadership capability.
Foster respectful, productive relationships with Culinary, Events, Accounting, suppliers and all hotel departments.
Ensure compliance with applicable occupational health and safety, food safety, responsible liquor service and employment standards.
Promote safe work practices, report and investigate incidents, follow through on corrective actions and participate in departmental safety initiatives.
Inspect event equipment regularly and coordinate repairs or servicing; maintain appropriate guest conduct and safety oversight at events.
Plan and coordinate offsite banquet and catering operations, including equipment, transportation, setup, service, breakdown and site restoration.
Maintain food quality, safe handling and Hotel Arts service standards at third-party venues.

Qualifications:

Minimum 3-5 years supervisory experience in a food and beverage environment
Valid ProServe Certificate required
Must have 5 Class Driver’s License required and provide a clean Driver's Abstract with a minimum of 5 years’ experience
Must be able to drive catering van or larger catering trucks on a need basis
Strong team player and able to work with little to no supervision
Required to work flexible hours including late nights, weekends and holidays
Must possess excellent communication skills - both written and verbal
Must have excellent customer service skills
Must be able to multi-task and handle competing priorities
Must be able to work as a team leader and drive for continuous improvement
Must be able to lift up to 50lbs if required
Walking and standing required for most part of the day

To learn more about Hotel Arts, please visit our website at: www.hotelarts.ca

Applicants who do not already have legal permission to work in Canada will not be considered.

Please be advised that only candidates selected for an interview will be contacted.

Hotel Arts Group is an Equal Opportunity Employer.

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More about this job

Responsibilities

The Banquet Manager is responsible for leading the planning and execution of banquet events while maintaining high service standards and operational consistency. This role involves managing staff, overseeing event logistics, controlling costs, and ensuring a positive guest experience through hands-on leadership.

Requirements

Candidates must have 3-5 years of supervisory experience in a food and beverage environment and hold a valid ProServe Certificate. A valid Class 5 Driver's License with a clean abstract is required to operate catering vehicles as needed.

Skills

Banquet management
Team leadership
Guest experience
Operational consistency
Staff scheduling
Labour forecasting
Inventory management
Event planning
Budget management
Conflict resolution
Standard operating procedures
Food safety
Responsible liquor service
Performance management
Catering operations
Communication

Visa sponsorship

Not detected in the job text

Keywords

Banquet Manager
Food and Beverage
Hospitality
ProServe Certificate
Event Execution
Labour Productivity
BEO
Inventory Control
SOP
Performance Reviews
Catering
Occupational Health and Safety
Team Development
Budgeting
Guest Engagement
Logistics
Operations Management
Staffing
Quality Assurance
Leadership

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