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Added 8 mins ago
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Customer Service Representative 12 Month Contract***Représentante, service à la clientèle
Aliaxis
CA - Veterans - Office
- Full-time
May be asked to be involved in the processing of consignment warehouse orders/invoices as initiated from Consignment warehouses, sales agent or Canplas sales team.
Added 8 mins ago
CI
Customer Service Representative 12 Month Contract***Représentante, service à la clientèle
Canplas Industries Ltd
CA - Veterans - Office
- Full-time
May be asked to be involved in the processing of consignment warehouse orders/invoices as initiated from Consignment warehouses, sales agent or Canplas sales team.
Added 8 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Fort McMurray, AB
…part of making this happen. As a temporary, on-call delivery agent (also known as a letter carrier), you’ll be the face of Canada Post in your community and make sure customers and…
Added 38 mins ago
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Vehicle Service Agent (Downtown Vancouver branch)
SIXT
Vancouver, BC
- Full-time
Fuel, stage, and organize vehicles to maintain fleet availability and support efficient branch operations
Added 38 mins ago
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Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed
Added 38 mins ago
AI
Technical Lead - SQL DBA, SQL Server & Database Administration
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Lead end-to-end SQL Server DBA operations, technical delivery and L2/L3 support for Microsoft SQL Server databases.
Added 53 mins ago
AI
M365 Admin and Operations Support – SharePoint Online, Power Platform & Copilot Studio
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Roles and Responsibilities: The person will be responsible for M365 administration and operations support across SharePoint Online, Power Platform and Copilot Studio. The role requires…
Added 53 mins ago
UT
Business System Analyst #26-28193
US Tech Solutions
Toronto, ON
- $85 to $90 CAD / hour
- Contract
You will work day to day with Engineering and Architecture, and partner with Product, Security, Operations, and business stakeholders as required. The program is fast-moving and evolving,…
Added 53 mins ago
AI
Senior Sql Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
Lead end-to-end SQL Server DBA operations, technical delivery and L2/L3 support.
Added 53 mins ago
EA
Bilingual Agent Case Manager
Europ Assistance Canada
Toronto, ON
- Full-time
We are searching for an experienced, Bilingual Agent Case Manager candidate to join our team and contribute to the building of the local operations in Canada. The Canadian business unit…
Added 53 mins ago
CSA - Baggage U, YYC (PT)
WestJet Group
Calgary, AB
The Baggage Service Agent plays a vital role in delivering exceptional guest experiences by ensuring a high level of customer service upon arrival. You act as a key liaison between guests…
Added 1 hour ago
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Contact Centre Representative (Cards, Costco, Remote) - Bilingual (French and English)
CIBC
Toronto, ON
- Full-time
You're fluent in French and English to support business operations outside of Quebec, Canada.
Added 1 hour ago
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Staff AI Builder
Robots & Pencils
Canada
- Full-time
Support event-driven orchestration (Step Functions, SQS, EventBridge) for asynchronous agent operations, with an eye toward reliability and clean error handling
Added 1 hour ago
HA
Front Desk Agent
Hotel Arts Group
Calgary, AB
- Full-time
1-2+ Years’ Experience in Front Office Operations, Housekeeping or Rooms preferred
Added 1 hour ago
Fleet Agent_Toronto
Communauto
Canada
We are looking for a reliable, resourceful and hands-on Field Agent, Fleet Operations to help keep our Toronto fleet clean, compliant, available and ready for our members.
Added 1 hour ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
…connections within it. As search evolves into AI-driven and agent-led experiences, that foundation becomes critical. That’s why we’re building the infrastructure enterprises need to control…
Added 1 hour ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
Design AI-assisted workflows and agent-based experiences, defining patterns for trust, transparency, and graceful failure
Added 2 hours ago
HA
Front Desk Agent
Hotel Arts Group
Calgary, AB
- $20 CAD / hour
- Full-time
1-2+ Years’ Experience in Front Office Operations, Housekeeping or Rooms preferred.
Added 2 hours ago
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CCaaS Solution Architect - Amazon Connect
Accenture
Montreal, QC
- Full-time
…roadmaps, and driving innovation through AI-enabled customer and agent…
Added 2 hours ago
CC
Senior AI Platform Engineer
Cactus Club Cafe
Vancouver, BC
- $170,000 to $195,000 CAD / year
- Full-time
…hospitality and head office based systems while partnering with Operations to rollout, implement and update programs to ensure…
Added 2 hours ago
A
CCaaS Solution Architect - Amazon Connect
Accenture
Toronto, ON
- Full-time
…roadmaps, and driving innovation through AI-enabled customer and agent…
Added 2 hours ago
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Senior Cloud Platform Lead, Senior Manager
PwC
Ottawa, ON · Toronto, ON
- Full-time
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers,…
Added 2 hours ago
AN
Junior Agent
Anita Norris Model Management Inc.
Toronto, ON
- Full-time
ANM Management is seeking a motivated, organized, and proactive Junior Talent Agent with an emphasis on Social Media Management to join our growing team. This is a hands-on, multifaceted…
Added 2 hours ago
R
Bilingual Agent Case Manager
Redion
Toronto, ON
- $60,000 to $63,000 CAD / year
- Full-time
We are searching for an experienced, Bilingual Agent Case Manager candidate to join our team and contribute to the building of the local operations in Canada. The Canadian business unit…
Added 3 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.

Hotel Arts Group

Front Desk Agent

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Hotel Arts is currently seeking energetic and passionate guest service professionals to join our Front Desk Team! Are you ready to spoil our guests and ensure that they have not only a pleasant but exceptional stay in Calgary? Join our team today!

Members of our Front Desk Team can look forward to performing the following tasks:

Attend to all concerns of the guest proactively and professionally
Ensure the satisfaction of all guests with a consistent positive attitude
Review all guest reservations to ensure accuracy
Review group resumes and follow up accordingly on any actionable items
Ensure rates and account folios are set up and managed correctly
Communicate key information to appropriate departments and colleagues
Ensure special requests by guests are completed in a timely manner
Maintain and balance a cash float during each shift
Provide services to guests including: check in/out, telephone inquiries, luggage, handling and taking reservations
Provide guests with the information they require.
Answer questions pertaining to events/activities and provide directions regarding their destination

Our ideal candidate will have:

Flexible schedule is essential. Evenings, Weekend, Holiday and overnight are be required
1-2+ Years’ Experience in Front Office Operations, Housekeeping or Rooms preferred
Knowledge in Opera or other Property Management Systems a strong asset
Degree/Diploma in Hospitality Management an asset
Microsoft Office product knowledge required
Positive, professional, motivating personality
Excellent verbal and written communication skills
Passionate about guest service and hospitality
Position may be subject to a criminal background check.

Please include in your cover letter your years of experience in the service or hospitality industry and why you would be a great fit for our team.

To learn more about Hotel Arts, please visit our website at: www.hotelarts.ca

Applicants who do not already have legal permission to work in Canada will not be considered.

Please be advised that only candidates selected for an interview will be contacted; and successful candidate will be subject to a background check.

Hotel Arts Group is an Equal Opportunity Employer.

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More about this job

Responsibilities

Address guest concerns, ensure guest satisfaction, and manage reservations, group information, rates, account folios, and special requests. Provide front desk services including check-in and check-out, telephone assistance, luggage handling, reservation taking, guest information, and cash float balancing.

Requirements

Candidates should have a flexible schedule, including availability for evenings, weekends, holidays, and overnight shifts; 1–2 or more years of relevant experience is preferred. Opera or another property management system, Microsoft Office knowledge, strong communication skills, a positive professional attitude, and a passion for hospitality are sought; a hospitality management degree or diploma is an asset.

Skills

Guest Service
Front Desk Operations
Reservation Management
Property Management Systems
Opera
Cash Handling
Guest Check-In and Check-Out
Telephone Inquiries
Luggage Handling
Communication
Microsoft Office
Problem Resolution
Attention to Detail
Hospitality

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Guest Service
Hospitality
Front Office Operations
Reservations
Group Resumes
Property Management Systems
Opera
Rates
Account Folios
Cash Float
Check-In
Check-Out
Telephone Inquiries
Luggage Handling
Microsoft Office
Guest Satisfaction
Special Requests
Guest Relations
Housekeeping
Rooms Operations
Hospitality Management
Background Check

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