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Added 14 mins ago
W
Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 14 mins ago
Sales Associate
Rogers Communications
Richmond Hill, ON
Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
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OR
Wireless Sales Associate - 1199 Guelph S
OSL Retail Services Inc
Guelph, ON
- Other
As a Wireless Sales Associate you are the go-to person to connect customers with the right wireless solutions for their needs. You’ll sell wireless devices, plans, and accessories. New…
Added 14 mins ago
TH
Overnight Freight Associate: Part Time - VANCOUVER
The Home Depot
Vancouver, BC
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 14 mins ago
TH
Overnight Freight Associate Part-Time - 7131 Red Deer
The Home Depot
Red Deer, AB
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…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
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Sales Associate
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Waterloo, ON
- Full-time
Ensure after-sales follow-up in order to track deliveries and answer customer questions;
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Customer Service Associate
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- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
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Catering Associate
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- $16.4 to $17 CAD / hour
- Part-time
The Catering Associate plays a vital role in supporting the preparation, and execution of catering services for a variety of events and functions. This position is responsible for ensuring…
Added 14 mins ago
D
Counter Person / Food Services Associate
Dexterra
Winnipeg, MB
- Up to $16.4 CAD / hour
- Full-time
As a Counter Person / Food Services Associate with Tim Hortons restaurant, reporting to the Tim Hortons Manager, this position is responsible for delivering exceptional customer service in…
Added 14 mins ago
WHS Specialist
Amazon
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Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster…
Added 14 mins ago
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Banquet Captain
Hotel Equities Group, LLC
Guelph, ON
- Full-time
This position supervises banquet activities and assists in maximizing banquet customer satisfaction by coordinating banquet functions in accordance with the standards of the Hotel Group and…
Added 14 mins ago
R
Private Banker
RBC
Calgary, AB
- Full-time
Introduce the Private Banking Associate and Private Banking Advisor teams as key advisors on managing day-to-day banking needs and Credit Structures team as credit experts for credit advice…
Added 14 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Niagara-on-the-Lake, ON
- Part-time
Are you ready to lead the sales floor by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand’s minimalist and sensual point…
Added 14 mins ago
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Private Banker
Royal Bank of Canada
Calgary, AB
- Full-time
Introduce the Private Banking Associate and Private Banking Advisor teams as key advisors on managing day-to-day banking needs and Credit Structures team as credit experts for credit advice…
Added 14 mins ago
RB
Associate
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Toronto, ON
- Full-time
…Assistant to join their branch. You will provide administrative support to 2 Investment Advisor teams by ensuring all documentation or requests are done with a high attention to detail. The…
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Part Time Sales Associate (Store 2451 - Stroud)
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At least 2 years of experience in retail or customer service
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Associate IT Business Analyst
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- Full-time
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Added 29 mins ago
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Wealth Associate
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Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
As a Wealth Associate / Senior Wealth Associate, you'll work closely with experienced wealth management professionals to support client relationships and deliver comprehensive financial…
Added 29 mins ago
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Associate
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Quebec, QC
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A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 29 mins ago
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Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 29 mins ago
7
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Store Crew
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Added 29 mins ago
AP
Business Development Associate
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- Full-time
The Business Development Associate is a front-line, revenue-generating role focused on growing Arbitration Place’s client base. The Associate will generate new leads, respond to and convert…
Added 29 mins ago
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Hotel Equities Group, LLC

Banquet Captain

50 Stone Road West, Guelph, ON, N1G 5L3, Canada

CAD $21.00 - CAD $25.00 /Hr. · Full-time

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Job details

Pay: CAD $21.00 - CAD $25.00 /Hr.
Job type: Full-time
Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Pay Range

CAD $21.00 - CAD $25.00 /Hr.
Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Banquet Captain to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Banquet Captain, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

This position supervises banquet activities and assists in maximizing banquet customer satisfaction by coordinating banquet functions in accordance with the standards of the Hotel Group and the Hotel. The position requires performing the following essential job functions, with or without reasonable accommodation.

Supervises set-up and service staff to ensure timely, accurate room setup of food and beverage service per client specifications.

Ensure appealing, creative, and consistent presentation of all food and beverage, including coffee breaks.
Greet guests upon arrival; retain a visible presence throughout the function; resolve guest complaints and answer questions to customer's satisfaction; review guest check with client after function and obtain signature and payment.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Assists in training banquet staff in proper setup, serving, and clean-up procedures.
Coach team to consistently meet or exceed the standards set by the hotel.
Enforce uniform standards.
The schedule is flexible per event schedule, and weekends and holidays are required.
Oversee the activities of the banquet staff to ensure accurate and timely banquet service.

Maintains adequate inventory supply levels to meet projected needs.

Assists in monthly inventory of all banquet supplies – linens, glasses, china, flatware, serving utensils, candles, and decorations; requisitions additional supplies as needed.
Cleans and stores all equipment in a secure manner.

Communicate with the Banquet Manager regarding banquet equipment repair or safety issues.

Responsible for all regular maintenance and cleaning of the banquet area.

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

At all times, project a favorable image of the Hotel Group and the Hotel to the public.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION / EXPERIENCE:

High school diploma or equivalent.
Two years of banquet or food and beverage supervisory experience is necessary.
Individuals must comprehensively know food and beverage preparations, service standards, guest relations, and etiquette.
Individuals must have knowledge of the appropriate table settings and service ware.
Knowledge of all applicable federal, provincial, and local health and safety regulations.
Ability to operate various food and beverage equipment present at a function.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately.
Ability to listen effectively and to speak English clearly to communicate with customers and team members and prepare written complex reports.
Must have coordinating skills as pertains to determining time, place and sequence of operations or action.
Ability to analyze information and make effective judgments.
Licenses or certificates – ability to obtain any government-required licenses or certificates. For example, I have a Washington Health Card, Oregon Liquor Service Permit, Alcohol Service Certification, and a Food Handlers Permit.
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

PHYSICAL REQUIREMENTS:

The individual holding this position must be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

Ability to organize and prioritize work.
Excellent communication and organization skills are required.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
Inside with protection from weather but not necessarily changes in temperature.
Lifting and carrying of objects weighing 20 pounds is required occasionally.
Repetitive motion of hands, wrists and fingers is required to a large degree.
Ability to remain calm and under stress. It is a fast-paced work area with considerable noise and frequent interruptions. Work area may be confining.
While performing the duties of this job, the team member is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The team member must occasionally lift or move office products and supplies, up to 20 pounds.
OSHA laws require the use of personal protective equipment (PPE) when performing work duties that have the potential of risk to your health or safety.

Amazing Benefits At A Glance

Team-Driven and Values-Based Culture
Medical, Dental & Vision Insurance
Paid Vacation, Sick Time (Where Required by State Law) & Holidays
Employee Assistance Program
Career Growth Opportunities & Leadership Development Programs
Reduced Hotel Rates Throughout Our Portfolio
Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.

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More about this job

Responsibilities

The Banquet Captain supervises banquet activities, including room setup and service staff, to ensure high standards of customer satisfaction and operational efficiency. They are also responsible for managing inventory, training staff, and maintaining a visible presence during functions to resolve guest issues.

Requirements

Candidates must have a high school diploma or equivalent and at least two years of banquet or food and beverage supervisory experience. Strong communication, organizational, and leadership skills are required, along with knowledge of health and safety regulations.

Skills

Supervision
Banquet operations
Customer service
Inventory management
Staff training
Food and beverage service
Conflict resolution
Communication
Organization
Time management
Mathematical skills
Safety regulation compliance
Equipment maintenance
Leadership
Attention to detail

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid vacation
Sick time
Holidays
Employee assistance program
Career growth opportunities
Reduced hotel rates
Third-party discounts

Visa sponsorship

Not detected in the job text

Keywords

Banquet Captain
Hospitality
Hotel Management
Food and Beverage
Supervision
Inventory Control
Customer Satisfaction
Event Coordination
Staff Training
Health and Safety
OSHA
Service Standards
Table Settings
Leadership
Operations Management
Communication Skills
Organizational Skills
Professionalism
Team Management
Guest Relations

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