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Added 37 mins ago
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Lead Character Artist | Chef.fe d’équipe Artiste Personnage
NBCUniversal
Montreal, QC
- Full-time
…create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and…
Added 37 mins ago
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Lead Artist (Props) I Chef.fe d’équipe Artiste (Props)
NBCUniversal
Montreal, QC
- Full-time
…create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and…
Added 37 mins ago
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Associate Art Director - Characters | Directeur.trice Artistique Associé.e – Personnages
NBCUniversal
Montreal, QC
- Full-time
…create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and…
Added 1 hour ago
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Deals - Deal Valuation - Senior Associate
PwC
Toronto, ON
- Full-time
…advice including deal pricing and value consulting to support management decisions related to transactions and corporate planning. In short, upon being a member of our team, you will…
Added 3 hours ago
BB
Account Executive
Bosch Building Technologies North America
Toronto, ON
- Full-time
Continuing education is highly valued – Technical, Associate’s, Bachelor’s degree or security industry certifications
Added 4 hours ago
HE
Operations Manager
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented Operations Manager to join our team.
Added 4 hours ago
HE
Breakfast Attendant
Hotel Equities Group, LLC
Red Deer, AB
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Breakfast Attendant to join our team.
Added 4 hours ago
HE
Housekeeper
Hotel Equities Group, LLC
Red Deer, AB
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Housekeeper to join our team.
Added 4 hours ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Medicine Hat, AB
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.
Added 4 hours ago
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Server
Hotel Equities Group, LLC
Nanaimo, BC
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Server to join our team Courtyard by Marriott Nanaimo.
Added 4 hours ago
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Guest Services Representative
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team at…
Added 4 hours ago
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Housekeeping Supervisor
Hotel Equities Group, LLC
Lloydminster, SK
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Housekeeping Supervisor to join our team.
Added 4 hours ago
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Breakfast Attendant
Hotel Equities Group, LLC
Edmonton, AB
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Breakfast Attendant to join our team.
Added 4 hours ago
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Line Cook
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Line Cook to join our team.
Added 4 hours ago
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Houseperson
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Houseperson to join our team.
Added 4 hours ago
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Food & Beverage Supervisor
Hotel Equities Group, LLC
Guelph, ON
- Full-time
Education: Associate’s degree or higher in Hospitality Management or a related field.
Added 4 hours ago
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Server
Hotel Equities Group, LLC
Edmonton, AB
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Server to join our team.
Added 4 hours ago
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Guest Services Representative
Hotel Equities Group, LLC
Guelph, ON
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Delta Guelph…
Added 4 hours ago
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Executive Housekeeper
Hotel Equities Group, LLC
Canmore, AB
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking an experienced and service-driven Executive Housekeeper to lead our housekeeping team.
Added 4 hours ago
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Housekeeper
Hotel Equities Group, LLC
Drayton Valley, AB
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Housekeeper to join our team.
Added 4 hours ago
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Assistant Food & Beverage Manager
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable full-time Assistant F&B Manager to support our Bistro,…
Added 4 hours ago
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Maintenance Technician I
Hotel Equities Group, LLC
Slave Lake, AB
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Maintenance Tech/Houseman to join our team.
Added 4 hours ago
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Night Auditor
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Night Auditor to join our team.
Added 6 hours ago
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Spécialiste santé, sécurité et environnement (SSE/ESS)
PepsiCo
Montreal, QC · Saint-Laurent, Quebec
- Full-time
Added 6 hours ago
ER
Senior Research Associate - Public Affairs
Environics Research
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
…strategic, communications, policy, reputational and issues management challenges. We are a creative and intellectually vibrant research consultancy, where methodological rigour and…

Hotel Equities Group, LLC

Guest Services Representative

7 Stober Bay Southeast, Medicine Hat, AB, T1B 4E2, Canada

CAD $16.00 - CAD $16.00 /Hr. · Part-time

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Job details

Pay: CAD $16.00 - CAD $16.00 /Hr.
Job type: Part-time
Apply by: Oct 7, 2027
Posting language: English
Posted: Sep 17, 2026

Original job description

Pay Range

CAD $16.00 - CAD $16.00 /Hr.
Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The Front Office position is responsible for delivering welcoming, efficient, and professional service throughout the guest arrival, stay, and departure experience. This position assists guests with requests, reservations, payments, information, and service recovery while supporting smooth daily hotel operations.

What You'll Do

Welcome guests and provide friendly, professional service throughout their stay.
Process arrivals, departures, reservations, payments, and guest requests accurately.
Respond promptly to questions, concerns, and special requests.
Resolve routine guest issues and escalate concerns to management when appropriate.
Maintain accurate guest information, records, and shift documentation.
Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
Promote hotel services, amenities, and relevant guest opportunities.
Follow cash-handling, security, privacy, and hotel operating procedures.
Monitor the lobby and front desk area to maintain a welcoming and organized environment.
Complete assigned shift responsibilities and maintain effective communication during handoffs.
Perform other duties as assigned.

Qualifications & Requirements

High school diploma or equivalent preferred.
Previous hotel, front desk, customer service, or related experience preferred.
Strong verbal and written communication skills.
Basic computer and cash-handling skills.
Ability to remain professional and composed while resolving guest concerns.
Ability to work flexible hours, including nights, weekends, and holidays, as needed.

What We're Looking For

A warm, welcoming professional who genuinely enjoys helping guests.
An organized and detail-oriented team member.
A calm problem-solver who can handle multiple priorities.
Someone who demonstrates professionalism, reliability, and a service-first mindset.

Physical Requirements

This position requires the ability to:

Stand and walk for extended periods and move throughout the front office area.
Sit, bend, reach, and lift as needed to complete job duties.
Occasionally lift and carry supplies or equipment up to 25 pounds.
Use computers, phones, tablets, and standard office equipment for extended periods.

Technology & Systems

Experience with the following is preferred:

Property Management Systems (PMS)
Point-of-Sale (POS) systems
Microsoft Office Suite
Hotel guest-service and communication platforms

Amazing Benefits At A Glance

Team-Driven and Values-Based Culture
Medical, Dental & Vision Insurance
Paid Vacation, Sick Time & Holidays
401(k) Retirement Plan
Employee Assistance Program
Career Growth Opportunities & Leadership Development Programs
Reduced Hotel Rates Throughout Our Portfolio
Employee Referral Program
Life Insurance
Flexible Spending Account (FSA)
Paid Parental Leave
Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.

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More about this job

Responsibilities

The Guest Services Representative is responsible for delivering professional service during guest arrivals, stays, and departures. They also manage reservations, process payments, and resolve guest issues while maintaining hotel operational standards.

Requirements

Candidates should have a high school diploma or equivalent and previous experience in customer service or hospitality. Strong communication skills and the ability to work flexible hours, including nights and weekends, are required.

Skills

Customer service
Front desk operations
Communication skills
Cash handling
Problem solving
Property management systems
Point-of-sale systems
Microsoft office suite
Guest relations
Record keeping
Conflict resolution
Detail-oriented
Time management
Professionalism
Hospitality management

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid vacation
Sick time
Paid holidays
401(k) retirement plan
Employee assistance program
Career growth opportunities
Reduced hotel rates
Employee referral program
Life insurance
Flexible spending account
Paid parental leave
Third-party discounts

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Services
Front Office
Property Management Systems
Point-of-Sale
Microsoft Office
Customer Service
Cash Handling
Hotel Operations
Service Recovery
Reservations
Lobby Management
Communication
Professionalism
Teamwork
Security Procedures
Privacy Procedures
Shift Documentation

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