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Added 28 mins ago
BB
Account Executive
Bosch Building Technologies North America
Toronto, ON
- Full-time
As a pro-active Account Executive with Bosch Building Technologies, you will be responsible for achieving sales revenue goals, developing, and maintaining valued customer relationships,…
Added 28 mins ago
HE
Entry-Level Sales Opportunity – Hospitality Background a Bonus
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $42,000 to $45,000 CAD / year
- Full-time
We’re hiring for an Entry-Level Retail Sales Associate with internal growth opportunities from entry level all the way to management & with hands-on training in:
Added 28 mins ago
HE
Entry Level Direct Marketng Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $42,000 to $46,000 CAD / year
- Full-time
Participate in cross-training across marketing, sales, customer engagement, and team development
Added 1 hour ago
Seasonal Sales Associate
Under Armour
AB · Edmonton, AB
Join our team during the busiest seasons and make a big impact! As a Seasonal Sales Associate, you’ll deliver exceptional customer service, drive sales, and help keep the store clean and…
Added 1 hour ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Medicine Hat, AB
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.
Added 1 hour ago
HE
Server
Hotel Equities Group, LLC
Nanaimo, BC
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Server to join our team Courtyard by Marriott Nanaimo.
Added 1 hour ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team at…
Added 1 hour ago
HE
Night Auditor
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Night Auditor to join our team.
Added 1 hour ago
Sales Associate (Go Langley Subaru)
Go Auto
Surrey, BC
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
Added 1 hour ago
Sales Associate (Go Auto Outlet Edmonton International)
Go Auto
Leduc, AB
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Added 1 hour ago
Internet Sales Associate (Go Dodge Surrey)
Go Auto
Surrey, BC
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
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Sales Associate (Honda Red Deer)
Go Auto
Red Deer, AB
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
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Sales Associate (Go Auto Outlet Yellowhead)
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Edmonton, AB
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
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Sales Associate (Go Downtown Kia)
Go Auto
Vancouver, BC
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
Added 1 hour ago
S
Customer Success Manager
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for…
Added 2 hours ago
TH
Department Supervisor: Full Time - DUNCAN
The Home Depot Canada
Duncan, BC
- Full-time
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to…
Added 2 hours ago
TH
SUPERVISEUR 23/24/59
The Home Depot Canada
Duncan, BC
- Full-time
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to…
Added 2 hours ago
CC
Tapered Insulation Designer/Estimator
Carlisle Construction Materials
Winnipeg, MB
- Full-time
We’re equally committed to our people, prioritizing safety, inclusion, career growth, development, tuition assistance, and excellent benefits.
Added 4 hours ago
R
Associate, US Tax
Richter
Montreal, QC
- Full-time
Richter is a Business | Family Office that provides strategic advice on business matters and on families’ financial and personal objectives across generations. With close to 100 years of…
Added 7 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 7 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 7 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 11 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 13 hours ago
LC
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
West Kelowna, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 13 hours ago
T
Customer Experience Associate- Vernon- Future Opportunities
TD
Vernon, BC
- Part-time
…matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the…

Hotel Equities Group, LLC

Guest Services Representative

7 Stober Bay Southeast, Medicine Hat, AB, T1B 4E2, Canada

CAD $16.00 - CAD $16.00 /Hr. · Part-time

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Job details

Pay: CAD $16.00 - CAD $16.00 /Hr.
Job type: Part-time
Apply by: Oct 7, 2027
Posting language: English
Posted: Sep 17, 2026

Original job description

Pay Range

CAD $16.00 - CAD $16.00 /Hr.
Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The Front Office position is responsible for delivering welcoming, efficient, and professional service throughout the guest arrival, stay, and departure experience. This position assists guests with requests, reservations, payments, information, and service recovery while supporting smooth daily hotel operations.

What You'll Do

Welcome guests and provide friendly, professional service throughout their stay.
Process arrivals, departures, reservations, payments, and guest requests accurately.
Respond promptly to questions, concerns, and special requests.
Resolve routine guest issues and escalate concerns to management when appropriate.
Maintain accurate guest information, records, and shift documentation.
Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
Promote hotel services, amenities, and relevant guest opportunities.
Follow cash-handling, security, privacy, and hotel operating procedures.
Monitor the lobby and front desk area to maintain a welcoming and organized environment.
Complete assigned shift responsibilities and maintain effective communication during handoffs.
Perform other duties as assigned.

Qualifications & Requirements

High school diploma or equivalent preferred.
Previous hotel, front desk, customer service, or related experience preferred.
Strong verbal and written communication skills.
Basic computer and cash-handling skills.
Ability to remain professional and composed while resolving guest concerns.
Ability to work flexible hours, including nights, weekends, and holidays, as needed.

What We're Looking For

A warm, welcoming professional who genuinely enjoys helping guests.
An organized and detail-oriented team member.
A calm problem-solver who can handle multiple priorities.
Someone who demonstrates professionalism, reliability, and a service-first mindset.

Physical Requirements

This position requires the ability to:

Stand and walk for extended periods and move throughout the front office area.
Sit, bend, reach, and lift as needed to complete job duties.
Occasionally lift and carry supplies or equipment up to 25 pounds.
Use computers, phones, tablets, and standard office equipment for extended periods.

Technology & Systems

Experience with the following is preferred:

Property Management Systems (PMS)
Point-of-Sale (POS) systems
Microsoft Office Suite
Hotel guest-service and communication platforms

Amazing Benefits At A Glance

Team-Driven and Values-Based Culture
Medical, Dental & Vision Insurance
Paid Vacation, Sick Time & Holidays
401(k) Retirement Plan
Employee Assistance Program
Career Growth Opportunities & Leadership Development Programs
Reduced Hotel Rates Throughout Our Portfolio
Employee Referral Program
Life Insurance
Flexible Spending Account (FSA)
Paid Parental Leave
Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.

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More about this job

Responsibilities

The Guest Services Representative is responsible for delivering professional service during guest arrivals, stays, and departures. They also manage reservations, process payments, and resolve guest issues while maintaining hotel operational standards.

Requirements

Candidates should have a high school diploma or equivalent and previous experience in customer service or hospitality. Strong communication skills and the ability to work flexible hours, including nights and weekends, are required.

Skills

Customer service
Front desk operations
Communication skills
Cash handling
Problem solving
Property management systems
Point-of-sale systems
Microsoft office suite
Guest relations
Record keeping
Conflict resolution
Detail-oriented
Time management
Professionalism
Hospitality management

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid vacation
Sick time
Paid holidays
401(k) retirement plan
Employee assistance program
Career growth opportunities
Reduced hotel rates
Employee referral program
Life insurance
Flexible spending account
Paid parental leave
Third-party discounts

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Services
Front Office
Property Management Systems
Point-of-Sale
Microsoft Office
Customer Service
Cash Handling
Hotel Operations
Service Recovery
Reservations
Lobby Management
Communication
Professionalism
Teamwork
Security Procedures
Privacy Procedures
Shift Documentation

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