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Added 2 mins ago
T
Associate, Client Portfolio Management (Equity Portfolio) - TD Asset Management
TD
Toronto, ON
- Full-time
Must have exceptional writing skills and be able to present ideas clearly
Added 3 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
AB · Edmonton, AB
- Part-time
Performance bonuses (in-store sales or management position)
Added 3 mins ago
FR
Property Accountant
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 3 mins ago
KB
Department Manager Electrical/ Plumbing/ Hardware/ Seasonal/ Garden Centre
Kent Building Supplies
Rothesay, NB
- Full-time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings,…
Added 3 mins ago
KB
Department Manager - LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
Kent Building Supplies
Rothesay, NB
- Full-time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings…
Added 3 mins ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
…global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications…
Added 3 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Mississauga, ON
- Part-time
Performance bonuses (in-store sales or management position)
Added 3 mins ago
Sales Associate
Rogers Communications
Toronto, ON · North York, ON
Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
Added 18 mins ago
OR
Party Shop Sales Associate - 3170 Burlington North
OSL Retail Services Inc
Burlington, ON
- Other
OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing…
Added 18 mins ago
HC
Part Time Seasonal Sales Associate - BOSS Halton
HB Canada, Inc.
Halton Hills, ON
- Part-time
Support sales goals by recommending products and building positive customer relationships.
Added 18 mins ago
SD
Beauty Specialist, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 18 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 18 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Orleans, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 18 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 18 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 18 mins ago
W
(CAN) Associé, marchandise générale
Walmart
La Pocatière, QC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 18 mins ago
W
(CAN) Overnight Associate
Walmart
Saint John, NB
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 18 mins ago
W
Merchant
Walmart
Mississauga, ON
- Full-time
…by tracking performance against financial targets. Creating sales reports, supporting forecasting, and providing input on budgeting are essential functions. The role may also support the…
Added 18 mins ago
W
(CAN) Analyst, Walmart Services
Walmart
Mississauga, ON
- Full-time
…collaboration. The role may involve working on various tasks that support the overall business objectives, ensuring a seamless experience for all stakeholders…
Added 18 mins ago
W
Stock Unloader Associate- Part Time
Walmart
Stouffville, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 18 mins ago
W
(CAN) Total Loss & Compliance Assistant Manager
Walmart
Dartmouth, NS
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 18 mins ago
W
(CAN) Overnight Associate
Walmart
Owen Sound, ON
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 18 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Edmonton, AB
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 18 mins ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Medicine Hat, AB
- Full-time
Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
Added 18 mins ago
HE
Night Auditor
Hotel Equities Group, LLC
Medicine Hat, AB
- Part-time
Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.

Hotel Equities Group, LLC

Guest Services Representative

2317 Trans Canada Way South East, Medicine Hat, AB, T1B 4E9, Canada

Full-time

Apply on careers.hotelequities.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Pay Range

Starting from CAD $15.75/Hr.
Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The Guest Services Representative position is responsible for delivering welcoming, efficient, and professional service throughout the guest arrival, stay, and departure experience. This position assists guests with requests, reservations, payments, information, and service recovery while supporting smooth daily hotel operations.

What You'll Do

Welcome guests and provide friendly, professional service throughout their stay.
Process arrivals, departures, reservations, payments, and guest requests accurately.
Respond promptly to questions, concerns, and special requests.
Resolve routine guest issues and escalate concerns to management when appropriate.
Maintain accurate guest information, records, and shift documentation.
Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
Promote hotel services, amenities, and relevant guest opportunities.
Follow cash-handling, security, privacy, and hotel operating procedures.
Monitor the lobby and front desk area to maintain a welcoming and organized environment.
Complete assigned shift responsibilities and maintain effective communication during handoffs.
Perform other duties as assigned.

Qualifications & Requirements

High school diploma or equivalent preferred.
Previous hotel, front desk, customer service, or related experience preferred.
Strong verbal and written communication skills.
Basic computer and cash-handling skills.
Ability to remain professional and composed while resolving guest concerns.
Ability to work flexible hours, including nights, weekends, and holidays, as needed.

What We're Looking For

A warm, welcoming professional who genuinely enjoys helping guests.
An organized and detail-oriented team member.
A calm problem-solver who can handle multiple priorities.
Someone who demonstrates professionalism, reliability, and a service-first mindset.

Physical Requirements

This position requires the ability to:

Stand and walk for extended periods and move throughout the front office area.
Sit, bend, reach, and lift as needed to complete job duties.
Occasionally lift and carry supplies or equipment up to 25 pounds.
Use computers, phones, tablets, and standard office equipment for extended periods.

Technology & Systems

Experience with the following is preferred:

Property Management Systems (PMS)
Point-of-Sale (POS) systems
Microsoft Office Suite
Hotel guest-service and communication platforms

Amazing Benefits At A Glance

Team-Driven and Values-Based Culture
Medical and Dental Insurance
Paid Vacation & Holidays
Employee Assistance Program
Career Growth Opportunities & Leadership Development Programs
Reduced Hotel Rates Throughout Our Portfolio
Employee Referral Program
Life Insurance
Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.

Apply on careers.hotelequities.com About employer

More about this job

Responsibilities

The Guest Services Representative is responsible for delivering professional service during guest arrivals, stays, and departures. They also manage reservations, process payments, and resolve guest concerns to ensure smooth hotel operations.

Requirements

Candidates should have strong communication skills and the ability to handle cash and computer systems. Previous experience in a hotel or customer service environment is preferred, along with a flexible schedule.

Skills

Customer service
Front desk operations
Cash handling
Communication
Problem solving
Property management systems
Point-of-sale systems
Microsoft office suite
Guest relations
Conflict resolution
Organization
Detail-oriented
Hospitality management
Security procedures
Record keeping

Benefits

Medical insurance
Dental insurance
Paid vacation
Paid holidays
Employee assistance program
Career growth opportunities
Reduced hotel rates
Employee referral program
Life insurance
Third-party discounts

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel operations
Guest services
Front desk
Property management systems
PMS
Point-of-sale
POS
Microsoft office
Customer service
Cash handling
Service recovery
Security procedures
Communication
Hospitality management

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Jobs in Canada