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Added 12 mins ago
S
Electrical Power Systems Studies Engineer
Stantec
Fredericton, NB
- Full-time
In this role, you will have the opportunity to innovate, mentor others, and contribute to the preparation of technical service proposals as part of a team, while helping deliver sustainable…
Added 12 mins ago
S
Electrical Power Systems Studies Engineer
Stantec
Moncton, NB
- Full-time
In this role, you will have the opportunity to innovate, mentor others, and contribute to the preparation of technical service proposals as part of a team, while helping deliver sustainable…
Added 12 mins ago
S
Electrical Power Systems Studies Engineer
Stantec
Saint John, NB
- Full-time
In this role, you will have the opportunity to innovate, mentor others, and contribute to the preparation of technical service proposals as part of a team, while helping deliver sustainable…
Added 12 mins ago
CO
Senior HR Business Partner
City of Saint John
Saint John, NB
- Full-time
As a valued member of Human Resources senior management team, the Senior Human Resources Business Partner leads and supports the City’s corporate and operating departments in maintaining…
Added 12 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 12 mins ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Swan Lake, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 12 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 12 mins ago
TG
Production Team Member- Paint T1-4 (Days)
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Shift Premiums ranging from +$0.40 to +$0.65 (Afternoon Shift) & +$1.00 (Night Shift) · Straight Shift Timing on Day Shift (6:00AM- 2:30 PM) but may be required to change shifts in order to accommodate production requirements
Added 12 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 12 mins ago
TG
Production Team Member- Area 4 Assembly (Afternoons)
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Shift Premiums ranging from +$0.40 to +$0.65 (Afternoon Shift) & +$1.00 (Night Shift)
Added 12 mins ago
LC
Banking Advisor - Sarnia
Libro Credit Union
Sarnia, ON
- Full-time
…and communities. This role is designed to deliver exceptional service while driving sales performance across both personal and business banking lines. The Banking Advisor contributes to the…
Added 12 mins ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Ability to perform independently and as a member of the healthcare team.
Added 12 mins ago
KB
Overnight Freight Flow Associate
Kent Building Supplies
Halifax, NS
- Part-time
Must have a means of transportation
Added 12 mins ago
MS
Delivery Service Specialist
Metro Supply Chain
Rimouski, QC
- Full-time
…logistics expertise and continuous improvement. Today, 9,000 team members operate across 190 sites in North America and the UK, combining infrastructure, automation, robotics, advanced…
Added 12 mins ago
KB
Department Manager Electrical/ Plumbing/ Hardware/ Seasonal/ Garden Centre
Kent Building Supplies
Rothesay, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 12 mins ago
VC
Nurse Practitioner
Vancouver Coastal Health
Vancouver, BC
- Full-time
Join the expanding General Neurology team at Vancouver General Hospital - one of Canada’s premier academic teaching centres - where innovation, collaboration, and clinical excellence define…
Added 12 mins ago
AA
Human Resources Manager
ALMAG Aluminum
Brampton, ON
- Full-time
Set clear goals and expectations for each team member, aligned with the VP's and the business's priorities
Added 12 mins ago
TG
Production Team Member- Paint T1-4 (Night)
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Shift Premiums ranging from +$0.40 to +$0.65 (Afternoon Shift) & +$1.00 (Night Shift) · Straight Shift Timing on Night Shift (10:00PM-6:30 AM) but may be required to change shifts in order to accommodate production requirements
Added 12 mins ago
KB
Department Manager - LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
Kent Building Supplies
Rothesay, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 12 mins ago
GC
Coordinator, Amateur Championships
Golf Canada
Caledon, ON
- Full-time
The Coordinator, Amateur Championships is a motivated, self-starter who will be a key member of Golf Canada’s Amateur Championships and Rules team. They will work closely with the other…
Added 12 mins ago
AE
Senior Electrical, Instrumentation and Controls Engineer
Associated Engineering
Markham, ON
- Full-time
…experienced and dedicated Senior EI&C Engineer to join our team in our Markham office. In this role you will be responsible for design and technical delivery focused on electrical,…
Added 12 mins ago
TG
Production Team Member- Area 4 Assembly (Days)
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Shift Premiums ranging from +$0.40 to +$0.65 (Afternoon Shift) & +$1.00 (Night Shift) · Straight Shift Timing on Day Shift (7:00AM- 3:30 PM) but may be required to change shifts in order to accommodate production requirements
Added 12 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 12 mins ago
IC
Administrative Associate
International Civil Aviation Organization
Montreal, QC
- Full-time
The Administrative Associate is part of the Front Office team of the Office of the Director, ADB (O/D/ADB) and contributes to the effective delivery of administration support services for…
Added 12 mins ago
C
Gas Bar Attendant, Swan River - Swan Valley Co-op
Co-op
Swan River, MB
- Full-time
The successful candidate will be dedicated to outstanding customer service, have excellent communication skills, have the ability to work independently and become a member of a highly…

Hotel Equities Group, LLC

Guest Services Representative

2317 Trans Canada Way South East, Medicine Hat, AB, T1B 4E9, Canada

Full-time

Apply on careers.hotelequities.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Pay Range

Starting from CAD $15.75/Hr.
Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The Guest Services Representative position is responsible for delivering welcoming, efficient, and professional service throughout the guest arrival, stay, and departure experience. This position assists guests with requests, reservations, payments, information, and service recovery while supporting smooth daily hotel operations.

What You'll Do

Welcome guests and provide friendly, professional service throughout their stay.
Process arrivals, departures, reservations, payments, and guest requests accurately.
Respond promptly to questions, concerns, and special requests.
Resolve routine guest issues and escalate concerns to management when appropriate.
Maintain accurate guest information, records, and shift documentation.
Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
Promote hotel services, amenities, and relevant guest opportunities.
Follow cash-handling, security, privacy, and hotel operating procedures.
Monitor the lobby and front desk area to maintain a welcoming and organized environment.
Complete assigned shift responsibilities and maintain effective communication during handoffs.
Perform other duties as assigned.

Qualifications & Requirements

High school diploma or equivalent preferred.
Previous hotel, front desk, customer service, or related experience preferred.
Strong verbal and written communication skills.
Basic computer and cash-handling skills.
Ability to remain professional and composed while resolving guest concerns.
Ability to work flexible hours, including nights, weekends, and holidays, as needed.

What We're Looking For

A warm, welcoming professional who genuinely enjoys helping guests.
An organized and detail-oriented team member.
A calm problem-solver who can handle multiple priorities.
Someone who demonstrates professionalism, reliability, and a service-first mindset.

Physical Requirements

This position requires the ability to:

Stand and walk for extended periods and move throughout the front office area.
Sit, bend, reach, and lift as needed to complete job duties.
Occasionally lift and carry supplies or equipment up to 25 pounds.
Use computers, phones, tablets, and standard office equipment for extended periods.

Technology & Systems

Experience with the following is preferred:

Property Management Systems (PMS)
Point-of-Sale (POS) systems
Microsoft Office Suite
Hotel guest-service and communication platforms

Amazing Benefits At A Glance

Team-Driven and Values-Based Culture
Medical and Dental Insurance
Paid Vacation & Holidays
Employee Assistance Program
Career Growth Opportunities & Leadership Development Programs
Reduced Hotel Rates Throughout Our Portfolio
Employee Referral Program
Life Insurance
Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.

Apply on careers.hotelequities.com About employer

More about this job

Responsibilities

The Guest Services Representative is responsible for delivering professional service during guest arrivals, stays, and departures. They also manage reservations, process payments, and resolve guest concerns to ensure smooth hotel operations.

Requirements

Candidates should have strong communication skills and the ability to handle cash and computer systems. Previous experience in a hotel or customer service environment is preferred, along with a flexible schedule.

Skills

Customer service
Front desk operations
Cash handling
Communication
Problem solving
Property management systems
Point-of-sale systems
Microsoft office suite
Guest relations
Conflict resolution
Organization
Detail-oriented
Hospitality management
Security procedures
Record keeping

Benefits

Medical insurance
Dental insurance
Paid vacation
Paid holidays
Employee assistance program
Career growth opportunities
Reduced hotel rates
Employee referral program
Life insurance
Third-party discounts

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel operations
Guest services
Front desk
Property management systems
PMS
Point-of-sale
POS
Microsoft office
Customer service
Cash handling
Service recovery
Security procedures
Communication
Hospitality management

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Work requirements

Jobs in Canada