Safety & Loss Prevention Overnight

Pay Range

CAD $20.00 - CAD $22.00 /Hr.
Job Description

Position Summary

At Delta Hotels by Marriott Guelph Conference Centre, we are committed to providing a safe, secure, and welcoming environment for our guests, associates, and visitors. As a Part-Time Night Security Guard, you will play a key role in protecting our guests, team members, and hotel assets during overnight operations while delivering exceptional service consistent with Marriott and Delta Hotels standards.

This position requires a professional, proactive, and dependable individual who can respond effectively to security concerns, emergencies, and guest situations while maintaining a calm and visible presence throughout the property. The successful candidate will serve as a reassuring presence for guests and associates while ensuring compliance with hotel policies, safety procedures, and brand standards.

This position reports directly to the Rooms Division Manager.

Key Responsibilities

• Conduct regular patrols of guest floors, public areas, meeting spaces, exterior grounds, and parking lots.
• Maintain a visible security presence throughout the hotel to promote a safe and secure environment.
• Respond promptly and professionally to guest, associate, and property-related incidents and emergencies.
• Complete detailed and accurate incident, accident, and occurrence reports and assist with follow-up investigations when required.
• Provide basic First Aid and emergency assistance as needed until emergency responders arrive.
• Monitor hotel activity and identify potential security, safety, or operational concerns.
• Enforce hotel quiet hours and professionally address noise complaints and guest disturbances.
• Monitor and control access to the property and remove unauthorized or trespassing individuals in accordance with hotel policies and applicable laws.
• Patrol parking lots regularly to help ensure the safety and security of guest vehicles and report any suspicious activity.
• Contact and coordinate with emergency services, including police, fire, and EMS, when required.
• Assist with emergency response procedures, including guest and associate evacuations.
• Enforce hotel and restaurant policies while maintaining a customer-focused approach.
• Identify and report safety hazards, maintenance concerns, and security risks.
• Participate in health and safety inspections and support corrective action plans.
• Assist with lobby security duties and provide guest assistance throughout the overnight shift.
• Work closely with all hotel departments to support a safe and positive guest experience.
• Maintain the highest level of confidentiality, integrity, discretion, and professionalism at all times.
• Act as an ambassador of Delta Hotels and Marriott standards in all guest and associate interactions.

Qualifications

• Valid Ontario Security Guard License (required).
• Current First Aid and CPR Certification (preferred).
• Previous security experience in a hotel, hospitality, customer service, or related environment is considered an asset.
• Excellent verbal and written communication skills.
• Strong observation, conflict-resolution, and problem-solving abilities.
• Ability to remain calm, professional, and effective in emergency or high-pressure situations.
• Comfortable working independently during overnight shifts.
• Ability to stand, walk, and patrol for extended periods.
• Proficient with basic computer applications and incident reporting systems.
• Flexible availability, including overnight shifts, weekends, and holidays.

Schedule:

• Part-Time
• Night Shift (9:00 PM – 5:00 AM)
• Weekends and holidays required based on business needs

What We're Looking For

We are seeking a reliable, professional, and service-oriented individual who combines strong security awareness with genuine hospitality. The ideal candidate will be committed to maintaining a safe environment for our guests and associates while delivering the friendly and welcoming experience that defines Delta Hotels by Marriott.

Amazing Benefits At A Glance:

• Team-Driven and Values-Based Culture
• Same-Day Pay Available
• Employee Assistance Program
• Career Growth Opportunities
• Reduced Room Rates Throughout Our Portfolio
• Third-Party Discounts (Movie Tickets, Attractions & More)
• Employee Discount

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.