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Added 57 mins ago
CH
Registered Nurse - PACU 0.5 FTE
Clearpoint Health Network
Regina, SK
- $38 to $58 CAD / hour
- Part-time
…across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards, Clearpoint delivers…
Added 3 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Experience in project management, property management, account management, or service operations
Added 5 hours ago
GG
Food & Beverage Manager - Lora Bay
Great Gulf
The Blue Mountains, ON
- Full-time
Are you a natural leader who is detail-oriented, organized, and a strong communicator? Do you love meeting new people and not only know what it means to meet guest expectations, but to…
Added 5 hours ago
OV
Facility Operator | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $20 to $22 CAD / hour
- Full-time
…preventative facility maintenance, emergency repairs, and day-to-day operations while maintaining a cohesive and team-approach work environment with an expectation of a high level of…
Added 6 hours ago
Food & Beverage Manager - Lora Bay
Great Gulf Group
Thornbury, ON
Are you a natural leader who is detail-oriented, organized, and a strong communicator? Do you love meeting new people and not only know what it means to meet guest expectations, but to…
Added 8 hours ago
TR
Site Manager
Tecnicas Reunidas
Calgary, AB
- Full-time
Tecnicas Reunidas Alberta Inc. (TR Alberta Inc.) is part of the Técnicas Reunidas Group, a global leader in engineering, procurement and construction services for energy and large-scale…
Added 8 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
Manage office administration, facilities, insurance programs, supplies, subscriptions, memberships, and operations and technology vendor relationships.
Added 8 hours ago
RH
Director of Operations
RNS Health Care Services
ON · Aurora, Ontario
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…
Added 9 hours ago
PC
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
- Full-time
Pinchin is seeking a Senior Project Technologist to join our Building Science and Sustainability team in Kelowna. This role reports to the Operations Manager.
Added 10 hours ago
C
Production Team Leader (Cabico Coaticook)
Cabico&co
Magog, QC
- Full-time
The Production Team Leader supports the daily operations of their department by coordinating the work of their team and ensuring established procedures are followed. Acting as a key point…
Added 10 hours ago
C
Production Team Leader (Cabico Coaticook)
Cabico&co
Sherbrooke, QC
- Full-time
The Production Team Leader supports the daily operations of their department by coordinating the work of their team and ensuring established procedures are followed. Acting as a key point…
Added 10 hours ago
C
2673 - Store Manager
Claire's
Timmins, ON
- $25 to $26 USD / hour
- Full-time
You are a driven team leader with a positive attitude and willingness to learn.
Added 13 hours ago
P
Processing Manager
Premier
London, ON
- Full-time
We are Premier Marine Insurance Group (West) Inc. and Premier Canada Assurance Managers Ltd., a Canadian Managing Underwriting Agency that has been writing specialty lines for domestic and…
Added 17 hours ago
W
Global Category Manager, IT & Finance
WIDIA
Belleville, ON
- Full-time
…contract governance, and category optimization across global operations. Delivers measurable business value through savings, service improvements, supplier innovation, compliance, working…
Added 23 hours ago
SF
Well Testing Supervisors & Assistants - Alberta, Northern BC & Saskatchewan
Sabail FC
Blackfalds, AB
- Full-time
…Northern BC and Saskatchewan. We are an established industry leader with consistent project demand and we are looking for safety-minded, hard-working people who want to build a long-term…
Added 1 day ago
MD
Cook
Minnesota Direct Care and Treatment
Moose Lake 31A, MB · Moose Lake, MB
- Full-time
…civilly committed for sexual offending. MSOP is a national leader in the industry and is committed to providing services on the leading edge of the comprehensive evaluation, treatment, and…
Added 1 day ago
E
Laboratory Assistant - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
…and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of…
Added 1 day ago
IK
Service Advisor - Temporary
Inland Kenworth
Prince George, BC
- Full-time
- Temporary
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 1 day ago
IK
Service Manager
Inland Kenworth
Burnaby, BC
- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 1 day ago
A&
Store Manager - CF Polo Park, Hollister
Abercrombie & Fitch Co.
Winnipeg, MB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 1 day ago
ME
Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
- Full-time
…and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong interpersonal and information management skills? In this role, you will be…
Added 1 day ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 1 day ago
E
Human Resources Business Partner - Eurofins Environment Testing Western Canada, Inc.
Eurofins
Edmonton, AB
- Full-time
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced…
Added 1 day ago
IH
Executive Medical Director | Clinical Informatics
Interior Health Authority
Kelowna, BC
- Full-time
…Executive Medical Director works in partnership with the Clinical Operations EMD’s, Medical Affairs, Chief Nursing Officer (CNO) and the Health Technology (HT) team to engage with medical…
Added 1 day ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…

Hotels Canada

Manager, Operations & Technology

Ottawa, ON, Canada

A competitive salary of $70,000–$85,000, commensurate with experience · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: A competitive salary of $70,000–$85,000, commensurate with experience
Job type: Full-time
Apply by: Apr 30, 2027
Experience: 5–7 years of progressively responsible experience in operations, administration, technology, or organizational management.
Posting language: English
Posted: Nov 1, 2026

Original job description

The Opportunity

Hotels Canada is looking for a highly organized, solutions-oriented leader to oversee the systems, processes, and infrastructure that keep our organization running effectively.

As Manager, Operations & Technology, you will manage and coordinate a broad portfolio that includes operations, technology, human resources administration, risk management, and organizational administration. This role is ideal for someone who enjoys creating structure, improving processes, solving problems, and helping teams perform at their best.

You are equally comfortable connecting organizational priorities with practical, hands-on execution. You have exceptional attention to detail, strong project and process management skills, and a natural curiosity about how technology can improve efficiency and effectiveness. You embrace change, welcome new ideas, and are motivated by the challenge of building better ways of working.

Working closely with the leadership team, you will help strengthen the organization's operational foundation and support the continued growth and success of Hotels Canada.

What Success Looks Like

In this role, you will:

Create operational excellence across the organization by building efficient, scalable, and well-documented processes.
Work closely with an external IT vendor to ensure technology platforms, systems, and data are secure, reliable, and effectively support business needs.
Act as a trusted advisor and problem-solver for operational and technology-related challenges.
Support the establishment of strong internal controls and governance practices that reduce risk and improve accountability.
Support a positive, productive, and high-performing workplace environment.
Continuously identify opportunities to improve how work gets done.

Key Responsibilities

Operations & Administration

Manage and support the day-to-day operations of the organization.
Manage office administration, facilities, insurance programs, supplies, subscriptions, memberships, and operations and technology vendor relationships.
Support the development, implementation, and maintenance of organizational policies, procedures, and internal controls.
Maintain operational documentation, including records related to systems access, passwords, and subscriptions.
Collaboration in areas where administrative operations and accounting functions intersect, ensuring effective coordination, communication, and execution of shared operational and financial activities.
Manage the operations and technology budget and support organizational budgeting, forecasting, and financial reporting processes.
Assist with vendor invoice processing, expense coding, and credit card reconciliation, as required.
Evaluate and improve internal workflows to increase efficiency and effectiveness.

Technology & Digital Infrastructure

Manage and support the continuous improvement of HC's technology ecosystem.
Oversee external IT providers and technology vendors.
Ensure CRM, membership databases, business systems, and physical assets are well-managed, secure, and aligned with organizational needs.
Support the operational integrity of member records, reporting, and data governance.
Champion technology adoption and identify opportunities to improve productivity through digital tools and automation.
Stay informed of emerging technologies and recommend practical solutions that support organizational goals.

Risk Management & Governance

Maintain HC's risk register and support enterprise risk management activities.
Coordinate contract management and work with legal advisors when required.
Ensure compliance with relevant legislation, policies, and governance standards.
Maintain and regularly test business continuity and crisis management plans.
Develop and maintain dashboards that track key performance indicators and strategic objectives.
Prepare operational reports and updates for the Board and relevant committees.

Human Resources

Coordinate HR administration and leave tracking.
Support recruitment, onboarding, offboarding, performance management, and employee relations.
Ensure compliance with employment legislation and internal policies.
Coordinate staff development and professional learning initiatives.
Support and strengthen a collaborative, inclusive, and high-performing workplace culture.

Leadership & Organizational Effectiveness

Work closely with the President & CEO and leadership team to align operations with organizational priorities.
Encourage and foster team accountability, collaboration, and continuous improvement.
Build strong relationships with vendors, partners, consultants, and stakeholders.
Support operational excellence through effective planning, measurement, and execution.

Who You Are

You are someone who:

Has a keen eye for detail and takes pride in getting things right.
Thrives on creating order, structure, and efficient processes.
Balances strategic thinking with hands-on execution.
Is comfortable managing multiple priorities in a fast-paced environment.
Approaches challenges with curiosity, resourcefulness, and determination.
Embraces innovation and is always looking for smarter ways of working.
Builds trust through accountability, follow-through, and sound judgment.
Enjoys supporting others and enabling team success.
Can move seamlessly between big-picture planning and day-to-day operational execution.

What You Bring

5–7 years of progressively responsible experience in operations, administration, technology, or organizational management.
Experience in a not-for-profit, association, or member-based organization is considered a strong asset.
Demonstrated experience coordinating multiple functions and priorities in a dynamic environment.
Experience overseeing technology platforms, CRM systems, or digital transformation initiatives.
Strong understanding of operational controls, risk management, and organizational governance.
Excellent communication, relationship-building, and problem-solving skills.
A track record of improving systems, processes, and organizational effectiveness.

Why Join Hotels Canada?

At Hotels Canada, you'll have the opportunity to make a meaningful impact in a national organization that is helping shape the future of Canada's hotel industry. As Manager, Operations & Technology, you will play an important role in strengthening the systems, processes, and people practices that enable our team to deliver results.

We are a small, collaborative team that values initiative, accountability, curiosity, and continuous improvement. If you enjoy creating order from complexity, embracing new ideas, and contributing to a culture where everyone rolls up their sleeves to support shared success, we'd love to hear from you.

We offer:

A competitive salary of $70,000–$85,000, commensurate with experience
Comprehensive health and benefits coverage
Transportation allowance
Hotel discount program
Hybrid work environment
Professional development opportunities
A supportive and collaborative team culture
The opportunity to make a meaningful impact on a national industry and the businesses that drive Canada's visitor economy

This job posting will remain open until the position is filled. Applications will be reviewed on an ongoing basis. We thank all applicants for their interest; however, only those whose qualifications, skills, and experience most closely align with the requirements of the position and who are selected to proceed in the recruitment process will be contacted.

Hotels Canada is committed to creating an inclusive workplace and welcomes applications from all qualified candidates. Accommodations are available throughout the recruitment process upon request.

Apply About employer

More about this job

Responsibilities

Oversee organizational operations and administration, technology systems and vendors, HR administration, risk management, governance, and budgeting. Improve processes and controls, maintain secure and reliable systems and data, and work with leadership to align operations with organizational priorities.

Requirements

Requires 5–7 years of progressively responsible experience in operations, administration, technology, or organizational management, with experience coordinating multiple functions and priorities. Candidates should have experience overseeing technology platforms or CRM systems, a strong understanding of operational controls, risk management, and governance, and a record of improving processes and organizational effectiveness.

Skills

Operations Management
Process Improvement
Project Management
Technology Vendor Management
CRM Systems
Digital Transformation
Risk Management
Governance
Internal Controls
Data Governance
Budgeting and Forecasting
Human Resources Administration
Business Continuity Planning
Contract Management
Communication
Problem-Solving

Benefits

Health and Benefits Coverage
Transportation Allowance
Hotel Discount Program
Hybrid Work Environment
Professional Development Opportunities
Supportive and Collaborative Team Culture

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Organizational Administration
Technology Ecosystem
External IT Providers
CRM
Membership Databases
Business Systems
Data Governance
Digital Tools
Automation
Internal Controls
Risk Register
Enterprise Risk Management
Contract Management
Business Continuity
Crisis Management
Key Performance Indicators
Dashboards
Budgeting
Forecasting
Financial Reporting
Invoice Processing
Expense Coding
Credit Card Reconciliation
Human Resources Administration
Recruitment
Onboarding
Offboarding
Performance Management
Employment Legislation

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