Hotel receptionist
- Shawinigan, QC, G9T 6S5, Canada
On-site
From $18 CAD / hour · Full-time · Contract
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Job details
- Pay
- From $18 CAD / hour
- Job type
- Full-time · Contract
- Workplace
- On-site
- Apply by
- Working hours
- 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location Shawinigan, QCG9T 6S5
- Work location On site
- Salary$18.00HOUR hourly / 40 hours per week
- Terms of employment Term or contractFull time
- Overtime required, Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours
- Starts as early as 2026-12-15 End date: 2027-12-14
- Benefits: Financial benefits
- vacancies 4 vacancies
- Source Job Bank #3682921
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Professionalism in customer service
- Greet customers
Experience and specialization
Computer and technology knowledge
- Monitoring and tracking software
Area of specialization
- Hotel and catering industry
Additional information
Security and safety
- Criminal record check
- Reference required
Work conditions and physical capabilities
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Accurate
- Efficiency
- Positive attitude
Benefits
Financial benefits
- Night shift premium