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Added 20 mins ago
TR
Senior Electrical Engineer
The Redpath Group
North Bay, ON
- Full-time
Added 1 hour ago
MS
Representative, Customer Service - Voice
MEDITERRANEAN SHIP.INC.
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams); familiarity with SharePoint and scheduling tools.
Added 1 hour ago
MS
Representative, Customer Service - Email
MEDITERRANEAN SHIP.INC.
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams); familiarity with SharePoint and scheduling tools.
Added 1 hour ago
MS
Representative, Customer Service - Email
MEDITERRANEAN SHIP.INC.
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams); familiarity with SharePoint and scheduling tools.
Added 1 hour ago
Senior Quality Assurance Advisor, Pipeline, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Added 2 hours ago
MA
EOI: CARE+ IT Business Systems Analyst
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Maintain SharePoint / program repository structures and ensure working documents are controlled and accessible.
Added 4 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
SharePoint, MS Teams (for document management & team collaboration).
Added 4 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 4 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
SharePoint, MS Teams (for document management & team collaboration).
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Proficiency with Tableau, MS Office (MS Project, Excel, PowerPoint, SharePoint), and Visio.
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Proficiency with Tableau, MS Office (MS Project, Excel, PowerPoint, SharePoint), and Visio.
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Proficiency with Tableau, MS Office (MS Project, Excel, PowerPoint, SharePoint), and Visio.
Added 4 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 4 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 4 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Proficiency with Tableau, MS Office (MS Project, Excel, PowerPoint, SharePoint), and Visio.
Added 4 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Proficiency with Tableau, MS Office (MS Project, Excel, PowerPoint, SharePoint), and Visio.
Added 4 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Proficiency with Tableau, MS Office (MS Project, Excel, PowerPoint, SharePoint), and Visio.
Added 5 hours ago
FC
Director , eDiscovery- Technology Consulting
FTI Consulting
Toronto, ON
- Full-time
Familiarity with Microsoft Access and SharePoint
Added 5 hours ago
FC
Document Control Manager
FCC Canada
Toronto, ON
- Full-time
Strong EDMS skills, including systems such as SharePoint, Aconex, etc.
Added 5 hours ago
Specialist, Board Governance
Canadian Bar Association
Ottawa, ON
…management incrementally, recommending practical improvements to SharePoint structure, taxonomy, metadata, and search within existing tools and as systems…
Added 5 hours ago
GA
Proposal Coordinator
GDI Ainsworth
Mississauga, ON
- $55,000 to $75,000 USD / year
- Full-time
Organize proposal files and documents in SharePoint and other internal systems.
Added 5 hours ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NS
- Full-time
Proficiency in Microsoft tools including PowerPoint, Word, Excel, Outlook, Teams and SharePoint
Added 5 hours ago
AI
Repair Planner - ACX Wellington
AutoCanada Inc.
Guelph, ON
- Up to $55,000 CAD / year
- Full-time
Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
Added 5 hours ago
AI
Repair Planner - Excellence Auto Collision - Midwest
AutoCanada Inc.
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
Added 5 hours ago
AI
Production Manager - Excellence Auto Collision - Midwest
AutoCanada Inc.
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)

Houle

Desktop Support Analyst - Fulltime Temporary One-Year fixed contract

Burnaby, BC, Canada

Pay range: $50,000-$65,000. · Full-time · Contract

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Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time · Contract
Apply by: Nov 8, 2026
Experience: Minimum 2-3 years experience working in a technical helpdesk environment
Posting language: English
Posted: Oct 9, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects. About this role This is a 1-year Temporary Fixed Term Contract based in Burnaby. The Desktop Support Analyst is a key member of the helpdesk team, the first point of contact for employees when they are looking for IT support. Houle enterprise applications include JDE Enterprise One, Microsoft CRM Dynamics, Microsoft SharePoint, Procore, and NetHelpdesk software. Here's how your role will strengthen our team. Your responsibilities

Serve as the first point of contact for employees seeking technical assistance over the phone or email
Manage Help Desk tickets in a timely manner
Setup, configure and maintain corporate equipment (workstations, printers)
Set up user accounts
Develop expertise to train staff on new technologies
Build an internal knowledgebase with technical documentation
Maintain IT Equipment Inventory
Manage the onboarding and offboarding process for the IT functions

Your experience and skills

Minimum 2-3 years experience working in a technical helpdesk environment
Post secondary education in computer science, information technology, or a related field
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving attitude
Team player with excellent communication skills
A strong aptitude to pick up new technical skills
Able to adapt to a dynamic and changing environment
A self-starter, but able to work in a team environment as well as independently

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

About Houle As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day. Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province. As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment. Pay range: $50,000-$65,000. We offer a competitive total compensation package. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit. Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Desktop Support Analyst, (Fulltime Temporary One-Year). The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide first-line technical support to employees by phone and email, manage help desk tickets, and configure and maintain workstations, printers, and user accounts. Maintain IT inventory and technical documentation, support IT onboarding and offboarding, and develop expertise to train staff on new technologies.

Requirements

Requires 2–3 years of experience in a technical help desk environment and post-secondary education in computer science, information technology, or a related field. Candidates should be familiar with various operating systems and demonstrate problem-solving, communication, teamwork, adaptability, and the ability to learn new technical skills.

Skills

Help Desk Support
Technical Troubleshooting
Ticket Management
Workstation Configuration
Printer Maintenance
User Account Setup
Technical Documentation
Employee Onboarding and Offboarding
Operating Systems
Problem-Solving
Communication
Teamwork
Adaptability

Benefits

Flexible Work Arrangements
Hybrid Work Options
Competitive Vacation Policy
Professional Development and Training
RRSP Matching
Health and Wellness Reimbursements
Additional Days Off

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Desktop Support
Technical Assistance
Help Desk Tickets
Workstations
Printers
User Accounts
Operating Systems
IT Equipment Inventory
Technical Documentation
Knowledge Base
Employee Onboarding
Employee Offboarding
JDE Enterprise One
Microsoft CRM Dynamics
Microsoft SharePoint
Procore
NetHelpdesk
Computer Science
Information Technology
Construction
Electrical Contractor
Systems Integrator

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