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Added 2 hours ago
K
Process Design Engineer/Analyst
Kinectrics
Toronto, ON
- Full-time
Innovation: Our staff proudly develop innovations that push the industry forward.
Added 3 hours ago
CL
Business methods analyst
CHARGER LOGISTICS INC
Cambridge, ON
- From $47 CAD / hour
- Full-time
- On-site
Direct and advise staff in the development and implementation of service quality assessment strategies
Added 3 hours ago
E
Business methods analyst
ENERSAVINGS
Etobicoke, ON
- From $45.7 CAD / hour
- Full-time
- On-site
Added 5 hours ago
DQ
Technical support analyst - network
DAIRY QUEEN GRILL & CHILL
North Bay, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 6 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 6 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 6 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 6 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 6 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 7 hours ago
MM
Research Analyst
Manitoba Métis Federation
Winnipeg, MB
- $52,211 to $64,271 CAD / year
- Full-time
The MMF seeks to fill one full-time Research Analyst position within our Red River Métis Veterans Department located at 90 Sutherland Ave in Winnipeg, MB. The Research Analyst conducts…
Added 7 hours ago
AI
IT Service Desk Analyst
AutoCanada Inc.
Edmonton, AB
- Up to $55,000 CAD / year
- Full-time
Be first point of contact for AutoCananda staff experiencing difficulties with or enquiring about information technology. Presenting a professional, diplomatic and pleasant image.
Added 8 hours ago
RP
Database analyst (DBA)
Richards Packaging Inc
Mississauga, ON
- From $100,000 CAD / year
- Full-time
- On-site
Liaise with staff on data requirements, collection and availability
Added 8 hours ago
H(
Sr. Analyst, Securities Operations (14-month contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
Reporting to the Senior Manager, Securities Operations, the Senior Analyst is the subject matter expert of this team and has extensive knowledge of derivatives and marketable products…
Added 9 hours ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 11 hours ago
KO
Mechanical Engineer – Burnaby (Vancouver area), BC
Krech Ojard & Associates, Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
- $115,000 to $145,000 CAD / year
- Full-time
Analyzing data, preparing reports, and delivering presentations regarding proposed and ongoing projects to KOA staff and clients
Added 14 hours ago
H
Desktop Support Analyst - Fulltime Temporary One-Year fixed contract
Houle
Burnaby, BC
- Full-time
- Contract
…Temporary Fixed Term Contract based in Burnaby. The Desktop Support Analyst is a key member of the helpdesk team, the first point of contact for employees when they are looking for IT…
Added 16 hours ago
VC
Senior Functional Analyst, Business Systems & Integration
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
Come work as a Senior Functional Analyst with Vancouver Coastal Health (VCH)!
Added 16 hours ago
SG
Counterparty Credit Analyst-Financial Assets and Insurance
Societe Generale
Montreal, QC
- Full-time
Coordinate all aspects of a credit request, liaising with FAI relationship managers, business lines, legal staff, and Risk Division.

Houle

Desktop Support Analyst - Fulltime Temporary One-Year fixed contract

Burnaby, BC, Canada

Pay range: $50,000-$65,000. · Full-time · Contract

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Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time · Contract
Apply by: Nov 8, 2026
Experience: Minimum 2-3 years experience working in a technical helpdesk environment
Posting language: English
Posted: Oct 9, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects. About this role This is a 1-year Temporary Fixed Term Contract based in Burnaby. The Desktop Support Analyst is a key member of the helpdesk team, the first point of contact for employees when they are looking for IT support. Houle enterprise applications include JDE Enterprise One, Microsoft CRM Dynamics, Microsoft SharePoint, Procore, and NetHelpdesk software. Here's how your role will strengthen our team. Your responsibilities

Serve as the first point of contact for employees seeking technical assistance over the phone or email
Manage Help Desk tickets in a timely manner
Setup, configure and maintain corporate equipment (workstations, printers)
Set up user accounts
Develop expertise to train staff on new technologies
Build an internal knowledgebase with technical documentation
Maintain IT Equipment Inventory
Manage the onboarding and offboarding process for the IT functions

Your experience and skills

Minimum 2-3 years experience working in a technical helpdesk environment
Post secondary education in computer science, information technology, or a related field
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving attitude
Team player with excellent communication skills
A strong aptitude to pick up new technical skills
Able to adapt to a dynamic and changing environment
A self-starter, but able to work in a team environment as well as independently

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

About Houle As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day. Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province. As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment. Pay range: $50,000-$65,000. We offer a competitive total compensation package. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit. Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Desktop Support Analyst, (Fulltime Temporary One-Year). The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

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More about this job

Responsibilities

Provide first-line technical support to employees by phone and email, manage help desk tickets, and configure and maintain workstations, printers, and user accounts. Maintain IT inventory and technical documentation, support IT onboarding and offboarding, and develop expertise to train staff on new technologies.

Requirements

Requires 2–3 years of experience in a technical help desk environment and post-secondary education in computer science, information technology, or a related field. Candidates should be familiar with various operating systems and demonstrate problem-solving, communication, teamwork, adaptability, and the ability to learn new technical skills.

Skills

Help Desk Support
Technical Troubleshooting
Ticket Management
Workstation Configuration
Printer Maintenance
User Account Setup
Technical Documentation
Employee Onboarding and Offboarding
Operating Systems
Problem-Solving
Communication
Teamwork
Adaptability

Benefits

Flexible Work Arrangements
Hybrid Work Options
Competitive Vacation Policy
Professional Development and Training
RRSP Matching
Health and Wellness Reimbursements
Additional Days Off

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Desktop Support
Technical Assistance
Help Desk Tickets
Workstations
Printers
User Accounts
Operating Systems
IT Equipment Inventory
Technical Documentation
Knowledge Base
Employee Onboarding
Employee Offboarding
JDE Enterprise One
Microsoft CRM Dynamics
Microsoft SharePoint
Procore
NetHelpdesk
Computer Science
Information Technology
Construction
Electrical Contractor
Systems Integrator

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