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Added 5 mins ago
AH
Supply Coordinator
Alberta Health Services
AB · Edmonton, AB
- Part-time
…for RAH DTC OR, OSC OR, UAH OR, STO OR, MAZ OR, the Supply Coordinator is required to perform numerous duties related to customer service and supply chain operations. The role includes but…
Added 5 mins ago
AH
Unit Clerk
Alberta Health Services
Red Deer, AB
- Full-time
…time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for…
Added 1 hour ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…
Added 1 hour ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 3 hours ago
H
Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.
Added 4 hours ago
ME
Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
- Full-time
As a Project Engineer, you will be responsible for the administrative and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong…
Added 4 hours ago
H
Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
The Commercial Management Coordinator supports the delivery of the Ontario Line Technical Advisory program by integrating commercial management, cost controls, schedule support, risk…
Added 5 hours ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 5 hours ago
CW
Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 5 hours ago
BC
Project Coordinator, Commissioning – Industrial West
Bird Construction
AB · Edmonton
- Full-time
Project Coordinator, Commissioning – Industrial WestProject Coordinator, Commissioning – Industrial West. This position is full-time, and based at the BHP Jansen Mine project near Jansen,…
Added 9 hours ago
CH
Occupational, Health and Safety Coordinator
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
The Coordinator, Occupational Health and Safety plays an integral role in supporting the Health and Safety team, as well as the Manager, Occupational Health and Safety, to provide a great…
Added 9 hours ago
T
Security Systems Installation Coordinator
Talencore
Markham, ON
- Full-time
…hiring a hands-on, detail-oriented Security Systems Installation Coordinator to support our installation team - from project coordination and equipment preparation to job-site…
Added 9 hours ago
DT
Business Development Coordinator
Dream Theory
Toronto, ON
- Full-time
We’re looking for a Business Development Coordinator who is organized, proactive, and relationship-oriented to help grow our client network and support new business opportunities. This role…
Added 10 hours ago
AC
Grants & Administration Coordinator
Abbotsford Community Foundation
Abbotsford, BC
- Full-time
ACF is looking for a full time (35 hrs/week) permanent employee for our Grants and Administration Coordinator. This role offers a pay range of $26-28/hr (commensurate with experience) and…
Added 10 hours ago
B
Service Delivery Coordinator
BGIS
Markham, ON
- Full-time
The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job…
Added 10 hours ago
SM
Clinical Coordinator – Abbotsford, BC
Snore MD
Abbotsford, BC
- Full-time
Clinic Coordinator / MOA / Medical Office Assistant / Office Administrator / Administrative Assistant / Customer Service Representative / Coordinator
Added 11 hours ago
M
Marketing Coordinator
Marcon
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
Marcon is looking for a Marketing Coordinator to help bring approved marketing plans to life across our development portfolio. Working with the Marketing Manager and cross-functional…
Added 11 hours ago
YU
Acquisitions Coordinator
York University
Toronto, ON
- Full-time
Under the direction of the manager, the Acquisitions Coordinator coordinates the operational activities supporting library acquisitions, including acquisition order processing, electronic…
Added 12 hours ago
MD
Corporate Tax Auditor - Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…position will respond to inquiries related to technical and administrative tax issues from phone calls and emails. Specialists in this position will provide service to internal and external…
Added 12 hours ago
SH
Operations Coordinator
South Hall Banquet & Wedding Palace Ltd
Vancouver, BC
- Full-time
The Operations Coordinator supports smooth, organized day-to-day office operations by coordinating administrative processes, maintaining records, and helping teams stay informed. This…
Added 12 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
Office Coordinator – Bilingual (English & French)
Added 13 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…
Added 13 hours ago
TI
Volunteer
The Impact Ambassadors
Toronto, ON
- Full-time
…contribute to outreach efforts, social media content, or basic administrative tasks that help strengthen TIA’s impact in the…
Added 14 hours ago
BB
Event Coordinator
Bond Brand Loyalty
Toronto, ON
- $50,000 to $62,500 CAD / year
As an Event Coordinator, you’ll be part of the team behind live experiences for top-tier clients, from corporate meetings and conventions to incentive travel programs. Working alongside our…
Added 15 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…

Houle

Service Coordinator, Security

Burnaby, BC, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing information, documentation, and follow-up with customers and technical staff to ensure service work orders are completed.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know alarm, fire monitoring, CCTV, and access control systems, and have strong communication, organization, prioritization, and Microsoft Office skills; experience with Procore, JDE, and service management software is an asset.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Security Systems Knowledge
Material Ordering and Tracking
Billing Coordination
Reporting
Multitasking
Microsoft Office
Oral Communication
Written Communication
Organization
Attention to Detail
Prioritization

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options for Eligible Roles
Annual Incentive or Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Alarm Systems
Fire Monitoring
CCTV
Access Control
Service Coordination
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Work Orders
Material Ordering
Material Tracking
Billing
Reporting
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Technical Support Services
Construction
Systems Integration

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