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Added 4 hours ago
M
Project Manager
Maarut
Montréal-Est, QC · Montreal East, Quebec
- Contract
More than 10 years in project management, in a structured
Added 8 hours ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
Administrative and financial duties. Provide daily supervision of all delivery aspects of marketing support. Prepare and manage budget expenditures and revenues for Marketing section,…
Added 8 hours ago
Real Estate Coordinator
Hydro One Networks Inc
Markham, ON
Undertake selected real estate management, acquisition, disposal or other real estate reviews and/or assessments (e.g. Owner Contact Program requirements, Agricultural Licensing program…
Added 11 hours ago
R
Intermediate IT Business Analyst
Resonaite
Toronto, ON
- Contract
3–5 years of experience as a Business Analyst or Project Coordinator within an IT or technology environment
Added 1 day ago
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Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.
Added 1 day ago
ME
Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
- Full-time
As a Project Engineer, you will be responsible for the administrative and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong…
Added 1 day ago
H
Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
The Commercial Management Coordinator supports the delivery of the Ontario Line Technical Advisory program by integrating commercial management, cost controls, schedule support, risk…
Added 1 day ago
T
Security Systems Installation Coordinator
Talencore
Markham, ON
- Full-time
…hiring a hands-on, detail-oriented Security Systems Installation Coordinator to support our installation team - from project coordination and equipment preparation to job-site…
Added 1 day ago
BB
Event Coordinator
Bond Brand Loyalty
Toronto, ON
- $50,000 to $62,500 CAD / year
As an Event Coordinator, you’ll be part of the team behind live experiences for top-tier clients, from corporate meetings and conventions to incentive travel programs. Working alongside our…
Added 2 days ago
UO
Teaching and Learning Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director, Business Operations, the Teaching and Learning Officer serves as the central coordinator for Gustavson’s teaching and learning portfolio and is the primary…
Added 2 days ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They…
Added 2 days ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the delivery of high-quality, trauma-informed, and culturally safe…
Added 2 days ago
DC
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
Comox, BC
- Full-time
…consulting design and construction contracts that support the delivery of a critical national defence infrastructure program. The role requires strong contract management, stakeholder…
Added 2 days ago
PD
Project Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
Priestly Demolition is seeking a Project Coordinator to join our team. In this role, you will support the successful planning, coordination, and execution of demolition projects by…
Added 2 days ago
MD
Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…establishing strong learning objectives, developing multiple delivery methods, developing content, and evaluating…
Added 2 days ago
MD
Learning & Development Specialist - Training & Development Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience applying Microsoft Power Apps, workflows, and project management tools to enhance and coordinate employee development programs and projects.
Added 2 days ago
V
Construction and Commissioning Lead
Vale
Canada
- Full-time
We are currently seeking a Construction & Commissioning Lead to join our Project Execution Team in Voisey’s Bay, NL.
Added 2 days ago
LC
CS Instructor - Estimating Construction Costs (PROP 1085)
Langara College
Vancouver, BC
- Part-time
Reporting to the Program Coordinator, the Instructor is responsible for the delivery and student evaluation of the assigned course as described in the curriculum/course outline. Instructors…
Added 2 days ago
PC
Bilingual Event Coordinator
Parkinson Canada
Montreal, QC
- $52,500 to $57,500 CAD / year
- Full-time
The Event Coordinator is responsible for organizing and managing a portfolio of peer-to-peer fundraising events, including Parkinson Canada SuperWalk, SuperMom Walk/Run, Pedaling for…
Added 2 days ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
Reporting to the Manager - EPP Project Management for our Mining Market, the Project Manager will be responsible for planning, organizing, supervising and controlling project execution…
Added 2 days ago
Filed Engineer
Aecon
Calgary, AB
Aecon is seeking a Field Engineer to support the delivery of a major infrastructure project in Calgary, Alberta. This site-based position provides an opportunity to play an integral role in…
Added 2 days ago
A
Project Coordinator
Ambient
Coquitlam, BC
- Full-time
…commercial Heating, Ventilation and Air Conditioning (HVAC) project coordination. This person will receive and process orders, proactively identify opportunities to improve our service and…
Added 2 days ago
EC
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, ON
- Full-time
The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the centre of the customer experience - managing orders from first inquiry through final…
Added 2 days ago
D
Delivery coordinator, Project management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 2 days ago
MM
Coordinator, Facilities Planning Projects
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Project Coordinator plans, coordinates and monitors projects related to facilities, workplace environments and corporate real estate initiatives. Acting as the central liaison among…

Houle

Service Coordinator, Security

Burnaby, BC, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing information, documentation, and follow-up with customers and technical staff to ensure service work orders are completed.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know alarm, fire monitoring, CCTV, and access control systems, and have strong communication, organization, prioritization, and Microsoft Office skills; experience with Procore, JDE, and service management software is an asset.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Security Systems Knowledge
Material Ordering and Tracking
Billing Coordination
Reporting
Multitasking
Microsoft Office
Oral Communication
Written Communication
Organization
Attention to Detail
Prioritization

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options for Eligible Roles
Annual Incentive or Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Alarm Systems
Fire Monitoring
CCTV
Access Control
Service Coordination
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Work Orders
Material Ordering
Material Tracking
Billing
Reporting
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Technical Support Services
Construction
Systems Integration

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