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Added 5 mins ago
IG
Night Shift Coordinator
Insight Global
Cambridge, ON
- $18 to $18.6 CAD / hour
- Contract
Insight Global is looking for a Transportation Coordinator to join a top retail client’s Transportation team in Cambridge, ON. This is a fully onsite role working 12-hour overnight shifts…
Added 34 mins ago
FC
HR Coordinator (6-month Contract)
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
The HR Coordinator utilizes their expertise in talent acquisition coordination to support a team of recruiters throughout the recruitment lifecycle. Acting as the first point of contact for…
Added 34 mins ago
FC
HR Coordinator Bilingual / Cooronnateur (trice) RH bilingue
Fidelity Canada
Toronto, ON · Montreal, QC
- Full-time
The HR Coordinator utilizes their expertise in talent acquisition coordination to support a team of recruiters throughout the recruitment lifecycle. Acting as the first point of contact for…
Added 34 mins ago
TH
Property Manager/Property Coordinator
The HR Pro
ON · Waterloo South, Ontario
- Full-time
Title Senior Property Manager / Property Coordinator
Added 34 mins ago
Kanban Shipper/Receiver
Woodbridge
Kitchener, ON
We are seeking a reliable, detail-oriented, and safety-focused Toyota Kanban Coordinator to join our Materials team. This role is responsible for coordinating customer orders, picking and…
Added 34 mins ago
Facilities Coordinator
University of Toronto
Toronto, ON
Reporting to the Director, Facilities Management, the Facilities Coordinator plays an integral role in the unit coordinating the day to day preparation of classes and other rooms for the…
Added 34 mins ago
RP
HS & Business Coordinator
Redhead Pumping Units
Lloydminster, AB
- Full-time
Redhead Artificial Lift Ltd. is looking for a motivated, organized, and adaptable individual to join our team as a Health & Safety and Business Coordinator.
Added 1 hour ago
NF
Marketing Communications Coordinator
Niagara Falls Public Library
Niagara Falls, ON
- Full-time
The Niagara Falls Public Library is seeking a full-time (fixed-term contract) Marketing & Communications Coordinator to develop and execute marketing, branding, and communication strategies…
Added 1 hour ago
SS
Team Member Experience Coordinator - Temporary Full Time (1 year)
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Full-time
…caring to life. In this capacity, the Team Member Experience Coordinator plays a crucial role of the day-to-day administrative functions and processes at a Long Term Community. The role is…
Added 1 hour ago
O
Payroll Coordinator
Ornge
Mississauga, ON
- Contract
…impact. Ornge is seeking a motivated and detail-oriented Payroll Coordinator to support the timely and accurate processing of payroll for employees across both unionized and non-unionized…
Added 2 hours ago
AT
Immigration Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Immigration Coordinator provides administrative support for the organization's employees on temporary work permits. This role works directly with HR, managers and…
Added 2 hours ago
AE
Human Resources Generalist
Aspex Eyewear Inc.
Mont-Royal, QC
- Full-time
2–5 years of experience in a Human Resources Generalist, HR Coordinator, HR Specialist or similar role
Added 2 hours ago
M
Real Estate Portfolio Coordinator
Metrolinx
Toronto, ON
- Full-time
Our Property Transactions & Administration Team is looking for a Portfolio Coordinator to support both accounts payable and accounts receivable across Metrolinx’s real estate portfolio.…
Added 2 hours ago
EM
Customer Order Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…
Added 2 hours ago
SM
Clinical Coordinator - Langley
Snore MD
Langley (District), BC · Langley, BC
- $22 to $25 USD / hour
- Full-time
Clinical Coordinator – Langley (Walnut Grove)
Added 2 hours ago
CO
Manager, Transit Operations
City of Burlington
Regina, SK · Transit Operations Centre
- Full-time
Oversee the Transit Operator training program and working with the Transit Training Coordinator to develop driver training focused on prevention and risk mitigation.
Added 5 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…
Added 5 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…
Added 8 hours ago
FCC Program Coordinator - FT Temp
Town of Canmore
Canmore, AB
Position Overview: The Program Coordinator is a vital member of the Family Connection Centre (FCC) team, responsible for coordinating and supporting a range of programs that serve children,…
Added 14 hours ago
TT
Senior Coordinator, Human Resources
Toronto Tempo
Toronto, ON
- Full-time
…community. We are seeking a dynamic and experienced Senior Coordinator, Human Resources to join our…
Added 15 hours ago
CO
Human Resources Coordinator
County of Middlesex
London, ON
- Full-time
As part of the Human Resources Team, the Human Resources Coordinator provides HR services and support to assist with the day-to-day operations of the department, with a focus on…
Added 16 hours ago
CW
Office Business Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 17 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Maintain intake logs, file tracking lists, and daily status updates as directed by the Tax Operations Coordinator.
Added 23 hours ago
VC
Project Coordinator, Medical Quality Improvement
Vancouver Coastal Health
Vancouver, BC
- $32.44 to $46.64 CAD / hour
- Full-time
Come work as a Project Coordinator with Vancouver Coastal Health (VCH)!
Added 1 day ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · City of Langley, BC
- Contract
Aston Carter's large client in Langley is seeking an Operations Coordinator to join their team! This individual will support a busy Operations team with high-volume, time-sensitive data…

Houle

Service Coordinator, Security

Burnaby, BC, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing information, documentation, and follow-up with customers and technical staff to ensure service work orders are completed.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know alarm, fire monitoring, CCTV, and access control systems, and have strong communication, organization, prioritization, and Microsoft Office skills; experience with Procore, JDE, and service management software is an asset.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Security Systems Knowledge
Material Ordering and Tracking
Billing Coordination
Reporting
Multitasking
Microsoft Office
Oral Communication
Written Communication
Organization
Attention to Detail
Prioritization

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options for Eligible Roles
Annual Incentive or Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Alarm Systems
Fire Monitoring
CCTV
Access Control
Service Coordination
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Work Orders
Material Ordering
Material Tracking
Billing
Reporting
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Technical Support Services
Construction
Systems Integration

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