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Added 40 mins ago
OP
Nuclear Operator in Training
Ontario Power Generation
Pickering, ON
- Full-time
…to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make…
Added 40 mins ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
…steeped in history and loved by generations past, present and future. Raffles, Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest,…
Added 55 mins ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
…steeped in history and loved by generations past, present and future. Raffles, Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest,…
Added 5 hours ago
UO
Lead Coordinator, Academic Affairs
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and…
Added 11 hours ago
CW
Office Business Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 18 hours ago
VC
Project Coordinator, Medical Quality Improvement
Vancouver Coastal Health
Vancouver, BC
- $32.44 to $46.64 CAD / hour
- Full-time
Come work as a Project Coordinator with Vancouver Coastal Health (VCH)!
Added 1 day ago
H
Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
Added 1 day ago
CW
Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 1 day ago
BB
Event Coordinator
Bond Brand Loyalty
Toronto, ON
- $50,000 to $62,500 CAD / year
As an Event Coordinator, you’ll be part of the team behind live experiences for top-tier clients, from corporate meetings and conventions to incentive travel programs. Working alongside our…
Added 2 days ago
L
Project Coordinator, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We are seeking a skilled and experienced Heavy Civil Project Coordinator to manage and oversee all aspects of our ongoing heavy civil construction projects. In this role, you will be…
Added 2 days ago
FN
Human Resources Systems & Project Specialist
First Nations University of Canada
Regina, SK
- Full-time
Position: HR Systems & Project Specialist is a one-year term position established to support the continued
Added 2 days ago
V
Construction and Commissioning Lead
Vale
Canada
- Full-time
Our mission is to improve lives and shape a better future together.
Added 2 days ago
V
Project & Shutdown Management Lead
Vale
Canada
- Full-time
As a Project & Shutdown Management Lead, you will lead projects ($10-15M annually) assigned by Project & Shutdown Superintendent including the management and co-ordination of all activities…
Added 2 days ago
IH
Coordinator, Corporate Systems
Interior Health Authority
Kelowna, BC
- Full-time
In accordance with the established vision and values of the organization, the Coordinator, Corporate Systems (Coordinator) is responsible for planning, coordinating, and executing strategic…
Added 2 days ago
PC
Bilingual Event Coordinator
Parkinson Canada
Montreal, QC
- $52,500 to $57,500 CAD / year
- Full-time
The Event Coordinator is responsible for organizing and managing a portfolio of peer-to-peer fundraising events, including Parkinson Canada SuperWalk, SuperMom Walk/Run, Pedaling for…
Added 2 days ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
Reporting to the Manager - EPP Project Management for our Mining Market, the Project Manager will be responsible for planning, organizing, supervising and controlling project execution…
Added 2 days ago
GO
Director, Education Administration Services
Government of Manitoba
Winnipeg, MB
- Full-time
…Director is accountable for setting priorities, leading complex projects and legislative initiatives, supervising and developing staff, and providing strategic advice, analysis, and…
Added 2 days ago
E
Project Support Coordinator - 1 year contract
EXP
Burnaby, BC
- Full-time
Be our next Intermediate Project Support Coordinator!
Added 2 days ago
Filed Engineer
Aecon
Calgary, AB
Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects…
Added 2 days ago
Talent Acquisition Enhancement Coordinator
Government of Alberta
AB
Job Title: Talent Acquisition Enhancement Coordinator
Added 2 days ago
MM
Coordinator, Facilities Planning Projects
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Project Coordinator plans, coordinates and monitors projects related to facilities, workplace environments and corporate real estate initiatives. Acting as the central liaison among…
Added 2 days ago
TP
Project Coordinator
Team Power Solutions
Saskatoon, SK
- Full-time
…and field services to industrial clients. We’re looking for a Project Coordinator to support our Electrical Engineering team across multiple client projects. You’ll work closely with…
Added 2 days ago
B-
Fuel Coordinator
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
…and the Philippines, and numerous development and exploration projects in various…
Added 2 days ago
CW
Business Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 2 days ago
Project Coordinator
Sonepar
Winnipeg, MB
The Project Coordinator is responsible for directing, organizing, and controlling project activities, under the direction of the Branch Manager. The Project Coordinator provides support to…

Houle

Service Coordinator, Security

Burnaby, BC, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing information, documentation, and follow-up with customers and technical staff to ensure service work orders are completed.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know alarm, fire monitoring, CCTV, and access control systems, and have strong communication, organization, prioritization, and Microsoft Office skills; experience with Procore, JDE, and service management software is an asset.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Security Systems Knowledge
Material Ordering and Tracking
Billing Coordination
Reporting
Multitasking
Microsoft Office
Oral Communication
Written Communication
Organization
Attention to Detail
Prioritization

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options for Eligible Roles
Annual Incentive or Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Alarm Systems
Fire Monitoring
CCTV
Access Control
Service Coordination
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Work Orders
Material Ordering
Material Tracking
Billing
Reporting
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Technical Support Services
Construction
Systems Integration

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