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Added 1 hour ago
P
Human Resources Generalist (Contract - Maternity Leave Cover)
Plasman
Windsor, ON
- $75,000 to $85,000 CAD / year
- Contract
Under minimal direction, the position of HRG is responsible for assisting and supporting the HR Manager in all facets of human resources, including benefits administration, recruiting,…
Added 6 hours ago
C
Team Coordinator
CarePartners
Barrie, ON
- Part-time
Paid orientation and comprehensive training and onboarding
Added 8 hours ago
FH
Registered Nurse, Perinatal - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates in the care and discharge planning process for patients on admission; ensures the care plan is established and implemented effectively; updates care plan and intervenes as…
Added 10 hours ago
H
Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
…career in the field, you are supported with access to tools and training for development and…
Added 11 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a highly motivated, organized and enthusiastic individual to join our dynamic team. Under the immediate supervision of the principal investigator, the incumbent will be…
Added 16 hours ago
SM
Clinical Coordinator – Abbotsford, BC
Snore MD
Abbotsford, BC
- Full-time
We’re hiring a Clinical Coordinator at our clinic in – Abbotsford. We’re looking for someone who lives in or near by areas and can commute easily to either location. If you value being part…
Added 17 hours ago
YU
Acquisitions Coordinator
York University
Toronto, ON
- Full-time
Under the direction of the manager, the Acquisitions Coordinator coordinates the operational activities supporting library acquisitions, including acquisition order processing, electronic…
Added 19 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
As our organization continues to grow, we are looking for an experienced, resourceful, and compassionate Office Coordinator who can help strengthen our operations, support our caregivers,…
Added 23 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a highly motivated, organized and enthusiastic individual to join our dynamic team. Under the immediate supervision of the principal investigator, the incumbent will be…
Added 1 day ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to…
Added 1 day ago
BF
Health Safety Environment Coordinator
BAUER Foundations Canada Inc.
Richmond, BC
- $35 to $45 CAD / hour
- Contract
HEALTH, SAFETY AND ENVIRONMENT (HSE) COORDINATOR
Added 1 day ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 1 day ago
SS
Operations Coordinator - Security services
Securiguard Services Ltd.
Barrie, ON
- Full-time
Provide support to recruitment activities; ensure employees have site-specific training and certifications and support them through their onboarding process
Added 1 day ago
SH
Coordinator Food Services - NFS
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The Coordinator – Food Services plans and oversees the operations of patient food services staff, including employee training, evaluation, scheduling and recruitment.
Added 1 day ago
Coordinator Food Services - NFS
Winnipeg Regional Health Authority
Winnipeg, MB
The Coordinator – Food Services plans and oversees the operations of patient food services staff, including employee training, evaluation, scheduling and recruitment.
Added 1 day ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a highly motivated, organized and enthusiastic individual to join our dynamic team. Under the immediate supervision of the principal investigator, the incumbent will be…
Added 1 day ago
TU
Administrative Coordinator
The University of British Columbia
Williams Lake, BC
- $4,756.11 to $5,802.73 CAD / month
- Part-time
Coordinates HR and payroll processes, including recruitment, onboarding, employee documentation, training records and leave administration. Interprets and applies University financial and…
Added 1 day ago
ML
MRO Coordinator
Maple Leaf Foods Inc
ON · Hannon, ON
- $47,000 to $69,000 CAD / year
- Part-time
Reporting to the MRO Leader the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the business’…
Added 1 day ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Part-time
Reporting to the Maintenance Manager the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the…
Added 1 day ago
TC
Home Share Coordinator (Quality Analyst), Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
The Home Share Coordinator (Quality Analyst - QA) oversees home share providers who, under an agreement with Taproot, share their home with a person(s) with a developmental disability. The…
Added 1 day ago
UO
Administrative Coordinator
University of British Columbia
Williams Lake, BC · BOFF | Alex Fraser Research Forest (AFRFT)
- $4,756.11 to $5,802.73 CAD / month
- Part-time
Coordinates HR and payroll processes, including recruitment, onboarding, employee documentation, training records and leave administration. Interprets and applies University financial and…
Added 1 day ago
V
Maintenance Technician - Industrial Electrician
Vale
Canada
- Full-time
Online training and career development opportunities
Added 1 day ago
V
Construction and Commissioning Lead
Vale
Canada
- Full-time
Online training and career development opportunities
Added 1 day ago
V
Project & Shutdown Management Lead
Vale
Canada
- Full-time
Online training and career development opportunities
Added 1 day ago
CL
Human Resources Coordinator
COREcruitment Ltd
Vancouver, BC
- Full-time
Keep employee training, development and certification records organised.

Houle

Service Coordinator, Security

Burnaby, BC, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Burnaby or Victoria office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing information, documentation, and follow-up with customers and technical staff to ensure service work orders are completed.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know alarm, fire monitoring, CCTV, and access control systems, and have strong communication, organization, prioritization, and Microsoft Office skills; experience with Procore, JDE, and service management software is an asset.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Security Systems Knowledge
Material Ordering and Tracking
Billing Coordination
Reporting
Multitasking
Microsoft Office
Oral Communication
Written Communication
Organization
Attention to Detail
Prioritization

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options for Eligible Roles
Annual Incentive or Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Alarm Systems
Fire Monitoring
CCTV
Access Control
Service Coordination
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Work Orders
Material Ordering
Material Tracking
Billing
Reporting
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Technical Support Services
Construction
Systems Integration

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