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Project Administrator
Convergint
Dartmouth, NS
- Full-time
Engineering, construction or industry related experience in a contract and/or project management administrative support capacity.
Added 14 mins ago
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Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Toronto, ON
- $60,000 to $80,000 CAD / year
- Full-time
University Degree or equivalent to any of the following: Architectural Building Technology, Estimating, Quantity Surveying, Finance, Construction Engineering or Project Management.
Added 14 mins ago
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Senior Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Victoria, BC
- $80,000 to $120,000 CAD / year
- Full-time
University Degree or equivalent to any of the following: Architectural Building Technology, Estimating, Quantity Surveying, Finance, Construction Engineering or Project Management.
Added 14 mins ago
Transportation Infrastructure Analyst
Region of Waterloo
Kitchener, ON
Performs condition assessments of roadway infrastructure assets to support the development of the Transportation Capital Program. Develops asset priority ranking and needs analysis.…
Added 14 mins ago
Project Coordinator (Construction)
Region of Waterloo
Kitchener, ON
Coordinates, controls, and administers design and construction stages of capital building construction projects for new construction, renovations, and major repairs. This includes project…
Added 44 mins ago
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Quality Inspector
Actalent
Tiverton, ON
- $48 to $55 CAD / hour
- Contract
This role is based within a large-scale nuclear project environment and involves both remote and field-based work. Inspectors split their time between a remote control center, where they…
Added 44 mins ago
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Director of Design
DMC Recruitment Group
Vancouver, BC
- Full-time
Project Support: Supports the project team toward successful project completion
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Service Delivery Leader (SDL)
CBRE
Vancouver, BC
- Full-time
Possess or working towards Project Management Professional (PMP) qualifications and/ or an understanding of basic construction principles or equivalent experience.
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Specialist – Project Planning & Integration
Hays
Sudbury, ON
- $110,000 to $125,000 CAD / year
- Full-time
This is a permanent position reporting to the Sr. Manager, Project Controls - Canada . The role is responsible for planning and scheduling across multiple studies and projects, ensuring the…
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Service Project Manager
Triad Electric Ltd.
AB · Greater Edmonton Metropolitan Area
- Full-time
Knowledge of or exposure to electrical services or construction environments; ability to understand project scopes and safety requirements.
Added 1 hour ago
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Payroll Specialist
Impact HR
AB · Edmonton, AB
- Full-time
Working knowledge of payroll journal entries and job costing; construction or project-based cost allocation experience is a strong asset.
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AV Estimator lI
Bosch Building Technologies North America
Toronto, ON
- Full-time
The successful candidate will work closely with Sales, Project Management, Engineering, and Vendor Partners to develop compliant and cost-effective AV solutions.
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Operations Coordinator (12-Month Leave Coverage)
West Sixth Construction Inc.
Fort St. John, BC
- Part-time
…supporting administration, financial processes, human resources, and project coordination. Working closely with company leadership and our construction team, you'll help ensure our…
Added 1 hour ago
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Purchaser
Impact HR
AB · Edmonton, AB
- Full-time
As a key member of the operations team, you will work closely with project managers, site teams, suppliers and the fabrication facility. Your job is to make sure the right materials and…
Added 2 hours ago
JC
HVAC Project Coordinator
Johnson Controls
Richmond Hill, ON · Toronto, ON
- Full-time
Under direct supervision, tracks and provides direct support for the HVAC Building Solutions Installation Contract Business. Will work with Project Manager, Site Superintendent, and…
Added 2 hours ago
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Material Handler I
Worley
Moose Jaw, SK · Regina, SK
- Full-time
…assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging…
Added 2 hours ago
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Procurement Administrator
Worley
Calgary, AB
- Full-time
…assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging…
Added 3 hours ago
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Administrative Coordinator/Program Coordinator
IICRC
Fort McMurray, AB
- Full-time
Learns new things about construction and the restoration industry
Added 3 hours ago
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Sales Executive
Ridley Windows & Doors West
Milton, ON
- Full-time
…following up on inquiries and referrals. The role involves visiting project sites, understanding technical specifications and design requirements, and collaborating with internal teams to…
Added 3 hours ago
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Senior Finance Manager
WalterFedy
Kitchener, ON
- Full-time
…our architecture and engineering consulting practice and our construction management company. Partnering closely with senior leaders, you'll provide the financial insights, leadership, and…
Added 3 hours ago
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Millworks Sales Associate Full - Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Full-time
Sales Specialists support three primary store priorities: Customers First, In Stock, and Store Appearance. Sales Specialists support Customers First by providing fast, thorough, and…
Added 3 hours ago
Journeyman Electrician
Right Time Group of Companies
Kingston, ON
Contribute to departmental growth through project targets and new electrical initiatives
Added 3 hours ago
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Weld-Console Administrator / Construction Automation Specialist
Fluor
Calgary, AB
- Full-time
The Weld-Console Administrator / Construction Automation Specialist will support project welding and piping construction activities through the administration, maintenance, and quality…
Added 4 hours ago
SI
Electrical Project Manager (Tenant Construction)
Symtech Innovations Ltd.
Richmond Hill, ON
- Full-time
The Project Manager, Tenant Construction, is responsible for the oversight, execution, and profitability, of Tenant Construction Projects. This individual is responsible for maintaining…
Added 4 hours ago
IS
Production Control Student/Co-op- Winter 2027
Irving Shipbuilding
Halifax, NS
- Full-time
Engaging with production teams to support construction schedule alignment.

Houle

Service Coordinator, Security

Calgary, AB, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Victoria or Burnaby office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing follow-ups, documentation, work orders, and recommended service actions with customers and technical staff.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know security systems such as alarms, fire monitoring, CCTV, and access control, and have strong communication, organization, multitasking, and Microsoft Office skills.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Scheduling
Security Systems
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering and Tracking
Billing Coordination
Microsoft Office
Written and Oral Communication
Prioritization and Multitasking

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options
Annual Incentive or Bonus Program
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Scheduling
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering
Material Tracking
Billing
Reporting
Work Orders
Service Documentation
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Customer Support
Technical Support Services
Construction
Systems Integration

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