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Added 7 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Added 7 mins ago
AC
construction site superintendent
ARCAN Construction Ltd.
Yellowknife, NT
- Full-time
Added 7 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
Added 1 hour ago
CC
Operations Manager (Flooring, Construction)
CentiMark Corporation
ON · Ontario, Canada
- Full-time
Added 1 hour ago
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Building Enclosure Engineer
BPA
Ottawa, ON · Kanata, ON
- Full-time
Added 2 hours ago
WM
Comptable immobilier - Property accountant
Westcliff Management Ltd
Montreal, QC
- Full-time
…d’agir à titre de développeurs, nous assurons également la construction et la gestion de projets immobiliers commerciaux, industriels et…
Added 3 hours ago
IH
Payroll Specialist
Impact HR
AB · Edmonton, AB
- Full-time
Added 4 hours ago
IH
Purchaser
Impact HR
AB · Edmonton, AB
- Full-time
…genuinely excited to share. If you’re a purchasing professional in construction wondering what your next move looks like, read on. This could be the career-defining step you’ve been waiting…
Added 4 hours ago
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Supervisor, Temple Facilities Assistant - Toronto Temple
A Igreja de Jesus Cristo dos Santos dos Últimos Dias
Brampton, ON
- Full-time
Added 4 hours ago
WP
Property Management Administrator
WestUrban Properties Management
Campbell River, BC
- Part-time
At WestUrban, we don’t just build homes, we build communities through our expertise in construction management, customized development, and development planning across Western Canada. Our…
Added 6 hours ago
SI
Electrical Project Manager (Tenant Construction)
Symtech Innovations Ltd.
Richmond Hill, ON
- Full-time
The Project Manager, Tenant Construction, is responsible for the oversight, execution, and profitability, of Tenant Construction Projects. This individual is responsible for maintaining…
Added 6 hours ago
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Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
Pratt & Whitney
Longueuil, QC
- Full-time
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Service Coordinator, Security
Houle
Calgary, AB
- Full-time
Added 6 hours ago
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Electrical & Instrumentation Estimator
DCM Group Inc.
Sherwood Park, AB
- Full-time
DCM Integrated Solutions Inc. is a leading player in the industrial construction sector, specializing in industrial construction, maintenance, and turnaround services in the oil & gas,…
Added 7 hours ago
MR
Senior Accounts Payable Specialist
MoveSmart Rentals
BC · Capital, BC
- $27,600 to $32,400 CAD / year
- Full-time
Added 7 hours ago
OE
BIM Designer
OZZ Electric Inc.
Vaughan, ON
- $65,000 to $85,000 CAD / year
- Full-time
The BIM Designer is responsible for using BIM Technology and peripheral equipment to resize, modify and produce electrical design drawings for construction projects.
Added 7 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Added 7 hours ago
CA
Junior Project Coordinator
Centurion Associates Inc
Toronto, ON
- Full-time
Added 7 hours ago
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Firmware Developer
Epiroc
Pitt Meadows, BC
- Full-time
About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we…
Added 7 hours ago
EE
Ceiling Texture Technician, Empire Envelope
Empire Envelope
AB · Edmonton, AB
- Full-time
Added 7 hours ago
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Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Added 8 hours ago
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Operational Readiness Manager
BGIS
Markham, ON
- Full-time
Added 8 hours ago
EI
Proposal Specialist
EBC Inc.
Mississauga, ON
- Full-time
For more than 50 years, our building team has brought countless construction projects to life, distinguished by the high quality of its work, respecting the highest industry standards, and…
Added 8 hours ago
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Construction Manager – High-Rise Residential Construction [Umbrella Design + Construction Consulting]
CareerBeacon
Halifax, NS
- $160,000 to $190,000 CAD / year
- Full-time
…in Halifax, Nova Scotia, and is seeking a highly experienced Construction Manager to lead this landmark…
Added 8 hours ago
HN
Electrical Project Manager
Harbinger Network Inc.
Mississauga, ON
- $130,000 to $140,000 CAD / year
- Full-time

Houle

Service Coordinator, Security

Calgary, AB, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Victoria or Burnaby office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing follow-ups, documentation, work orders, and recommended service actions with customers and technical staff.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know security systems such as alarms, fire monitoring, CCTV, and access control, and have strong communication, organization, multitasking, and Microsoft Office skills.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Scheduling
Security Systems
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering and Tracking
Billing Coordination
Microsoft Office
Written and Oral Communication
Prioritization and Multitasking

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options
Annual Incentive or Bonus Program
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Scheduling
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering
Material Tracking
Billing
Reporting
Work Orders
Service Documentation
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Customer Support
Technical Support Services
Construction
Systems Integration

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