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Added 4 mins ago
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Project Coordinator - Utilities (New Graduate)
Ledcor
Edmonton, AB · Vancouver, BC · Toronto, ON · Saskatoon, SK
- Full-time
As the Project Coordinator, you will be responsible for the smooth functioning of day-to-day operations to ensure that projects are completed on time and within budget. In this role, you…
Added 4 mins ago
CA
Coordinator, Information Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
- Temporary
The Coordinator, Information Management, reporting to the General Manager, Corporate Security, Facilities and Information is responsible for providing day-to-day delivery and support of…
Added 4 mins ago
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Project Manager II
Septodont
Cambridge, ON
- Full-time
At Septodont, a global leader in dental products and a key player in pharmaceutical development and contract manufacturing (CDMO), we are proud to work every day to improve patients’ health…
Added 4 mins ago
Course Coordinator
360training
ON
The Course Coordinator is responsible for coordinating, editing, and supporting the development, quality, and consistency of educational content across assigned courses and programs. This…
Added 4 mins ago
Research Coordinator - Krembil Centre Research
CAMH
Toronto, ON
…currently seeking a full-time, contract (12 months) Research Coordinator. Working independently and collaboratively within interdisciplinary research teams, the role oversees research…
Added 19 mins ago
MD
District Manager - NR Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…by providing benefits, support resources, and training and development…
Added 19 mins ago
BP
Nurse Practitioner (Bilingual)
BlueSky Personnel Solutions
Hamilton, ON
- $114,000 to $138,000 CAD / year
- Full-time
…care team in Hamilton. Reporting to the Primary Care Services Coordinator, you'll provide comprehensive, client-centered health care focused on health promotion, illness prevention, and…
Added 19 mins ago
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Coordonateur·trice au succès client
Fundica
Montreal, QC
- Full-time
…early-career professional to join our team as a Customer Success Coordinator. You will be responsible for understanding our clients' needs, managing their onboarding and training, and…
Added 19 mins ago
UO
Residence Life Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…living in residence with emphasis placed on a student’s holistic development. The RLC provides leadership to Residence Life Staff (e.g. Dons) in the development of a diverse community based…
Added 19 mins ago
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Executive Assistant
RBC
Toronto, ON
- Full-time
5- 10 years’ experience of executive administration/coordinator experience, providing support to senior level management or relevant experience.
Added 48 mins ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is currently seeking an Operations Coordinator to join our team in Red Deer, AB.
Added 48 mins ago
NA
Customer Operations Coordinator
Normac Adhesive Products Inc.
Burlington, ON
- Full-time
Position Summary: The Customer Operations Coordinator is responsible for managing the day-to-day customer order process from receipt of a purchase order through release for shipment. The…
Added 49 mins ago
Creative Services Advisor
Westerkirk
Calgary, AB
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of…
Added 1 hour ago
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Marketing & Content Coordinator
Dodiee
Montreal, QC
- Full-time
The Marketing Coordinator supports the planning and execution of integrated marketing
Added 1 hour ago
Assistant Coordinator, Jr. Reporting Co-op
Aecon
Hamilton, ON
Reporting into the Integrated Operational Controls team, the Assistant Coordinator, Jr. Reporting Co-op will gain hands-on experience supporting project reporting, data analytics, dashboard…
Added 1 hour ago
FS
FSU Student Engagement Coordinator
Fanshawe Student Union
London, ON
- Full-time
Reporting to the Events & Activities Supervisor, the Student Engagement Coordinator is responsible for increasing participation in student programs, services, and events through strategic…
Added 1 hour ago
FS
FSU Events Operations Coordinator
Fanshawe Student Union
London, ON
- Full-time
Reporting to the Events & Activities Supervisor, the FSU Events Operations Coordinator supports the planning, coordination, delivery, and evaluation of student events, activities, and…
Added 1 hour ago
UH
Incident Coordinator
University Health Network
Toronto, ON
- Contract
Opportunities for development and promotions within a large organization
Added 1 hour ago
Client Service Coordinator
Bayshore
Brantford, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 1 hour ago
UO
Marketing Coordinator, Research & Innovation
University of Manitoba
Winnipeg, MB
- $52,470.63 to $73,946.6 CAD / year
- Full-time
Help tell the stories behind the next generation of innovators. Join the University of Manitoba as a Marketing Coordinator, Research & Innovation, and play a key role in promoting the…
Added 1 hour ago
BS
Bilingual Case Support Coordinator (hybrid)
Bilingual Source
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Bilingual Case Support Coordinator - French/English
Added 2 hours ago
VR
Snow School Coordinator
Vail Resorts
Whistler, BC
- Full-time
…chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 2 hours ago
CO
Manager, Health And Safety
Commissionaires Ottawa
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Provide leadership and day-to-day oversight to the H&S Coordinator, and represent the organization with regulators, clients, healthcare providers, and external committees
Added 3 hours ago
MD
Financial Management Transformation Program Consultant - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…by providing benefits, support resources, and training and development…
Added 3 hours ago
PH
Research Projects Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
…procedures, vision and values of PHSA, the Research Projects Coordinator works in collaboration with senior scientists and Principal Investigators (PI’s) to manage various projects and…

Houle

Service Coordinator, Security

Calgary, AB, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

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Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Victoria or Burnaby office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing follow-ups, documentation, work orders, and recommended service actions with customers and technical staff.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know security systems such as alarms, fire monitoring, CCTV, and access control, and have strong communication, organization, multitasking, and Microsoft Office skills.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Scheduling
Security Systems
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering and Tracking
Billing Coordination
Microsoft Office
Written and Oral Communication
Prioritization and Multitasking

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options
Annual Incentive or Bonus Program
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Scheduling
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering
Material Tracking
Billing
Reporting
Work Orders
Service Documentation
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Customer Support
Technical Support Services
Construction
Systems Integration

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