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Added 4 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Cornwall, ON
- Full-time
Hands-on experience with DWDM systems, optical telemetry, and line-system configuration.
Added 4 mins ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
…to design, build, and maintain the critical infrastructure systems communities and industries rely…
Added 4 mins ago
GH
Event Manager
Graydon Hall Manor
Toronto, ON
- Contract
Keep client records and systems updated with accurate information, notes, and event details
Added 4 mins ago
T
DevOps Engineer
Talenzaa
Mississauga, ON
- Full-time
Candidate will need to work closely with software developers, security teams, and system administrators to build scalable, resilient, and self-healing systems.
Added 4 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 4 mins ago
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Dynamics 365 Business Central Developer
HabileLabs
Canada
- Contract
We’re looking for a senior developer who writes AL fluently, knows the standard data model without looking it up, and can turn messy business requirements into clean, upgrade-safe…
Added 4 mins ago
I
Senior Consultant - Oracle Field Service Cloud
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Hands-on experience in OFSC Core Configuration, Integration with upstream/downstream systems and Field Service Plugins.
Added 4 mins ago
TI
Designer
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
Experience working with and contributing to design systems for native mobile platforms
Added 4 mins ago
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Software Developer Intern - WINTER 2027
Botpress
Montreal, QC
- Temporary
Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.
Added 4 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Markham, ON
- Full-time
Hands-on experience with DWDM systems, optical telemetry, and line-system configuration.
Added 4 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Fredericton, NB
- Full-time
Hands-on experience with DWDM systems, optical telemetry, and line-system configuration.
Added 4 mins ago
XI
Director, Network Development & Operations
Xplore Inc.
Woodstock, NB
- Full-time
Hands-on experience with DWDM systems, optical telemetry, and line-system configuration.
Added 4 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Works collaboratively with the Decision Support team to collect data from hospital systems to inform quality and patient safety issues.
Added 4 mins ago
RE
Project Controller
Rising Edge Group
AB · Edmonton, AB
- Full-time
…to design, build, and maintain the critical infrastructure systems communities and industries rely…
Added 4 mins ago
SI
Salesforce Marketing Cloud (SFMC) Consultant
Smart IT Frame LLC
Mississauga, ON
- Contract
Work with APIs and integrations between Salesforce Marketing Cloud Salesforce CRM Data Cloud and other enterprise systems
Added 4 mins ago
A(
Junior Software Engineer
AltaMatic (formerly AltaPro AI)
AB · Greater Edmonton Metropolitan Area
- Full-time
AltaMatic (formerly AltaPro AI) builds custom operational software that helps established businesses replace manual processes and disconnected tools with integrated systems.
Added 4 mins ago
B
Senior Product Designer (UI/UX) - Investments /Wealth
BeachHead
Toronto, ON
- $76.7 to $92.04 CAD / hour
- Contract
…multidisciplinary teams, contribute to scalable mobile design systems, and help shape digital experiences within a complex financial-services…
Added 4 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
…Medical Radiation Technologists and Brant Community Healthcare Systems guidelines and…
Added 4 mins ago
BI
Computer System Validation (CSV) Lead-GxP
BURGEON IT SERVICES
Montreal, QC
- Contract
Leads the effort to manage, and/or maintains validation of the GxP computerized systems. Create Validation Plan, Validation Report and Reviews validation documents such as URS, FS, FRA, DD,…
Added 4 mins ago
WO
Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Full-time
Knowledge of dialysis equipment and water treatment systems
Added 4 mins ago
WO
Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Full-time
Knowledge of dialysis equipment and water treatment systems
Added 4 mins ago
I(
Executive Operations Assistant
IDRF (International Development and Relief Foundation)
Toronto, ON · North York, ON
- Full-time
· Maintain and update internal administrative systems, platforms, records, and documentation, ensuring information remains accurate, organized, and accessible to authorized personnel.
Added 4 mins ago
W
Uranium Process Engineer Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
…that we do not employ artificial intelligence or automated systems to screen or select candidates. We are committed to ensuring fairness and inclusivity by relying on the expertise from a…
Added 4 mins ago
HT
Systems Testing / QA Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $48 CAD / hour
- Contract
We are seeking an experienced Senior Systems Testing / QA Specialist with a strong background in software quality assurance and testing. The successful candidate will be responsible for…
Added 4 mins ago
PP
Principal Chemist
Piramal Pharma Solutions
Aurora, ON
- Full-time
Knowledge of quality systems (e.g. approval and release of materials, documentation, change control, validation of analytical methods and validation of industrial processes) is an asset

Houle

Service Coordinator, Security

Calgary, AB, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Victoria or Burnaby office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing follow-ups, documentation, work orders, and recommended service actions with customers and technical staff.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know security systems such as alarms, fire monitoring, CCTV, and access control, and have strong communication, organization, multitasking, and Microsoft Office skills.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Scheduling
Security Systems
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering and Tracking
Billing Coordination
Microsoft Office
Written and Oral Communication
Prioritization and Multitasking

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options
Annual Incentive or Bonus Program
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Scheduling
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering
Material Tracking
Billing
Reporting
Work Orders
Service Documentation
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Customer Support
Technical Support Services
Construction
Systems Integration

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