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Added 9 mins ago
W
Parts Representative -Heavy Duty
Wajax
AB · Rocky View County, AB
- Full-time
As a key member of the Wajax team the Parts Technician is responsible for performing a wide variety of duties related to the timely delivery of parts, supplies and materials for inventory…
Added 9 mins ago
GE
Technician, Processing Facilities
GFL Environmental Inc.
Saskatoon, SK
- Full-time
The Technician is responsible for the handling, consolidating and processing of hazardous and non-hazardous waste materials received by the Processing Facilities. The Technician must…
Added 9 mins ago
SH
Pharmacy Supervisor (Vancouver, On-Site)
Sentrex Health Solutions
Vancouver, BC
- Full-time
Post secondary diploma from an accredited Pharmacy Assistant/Pharmacy Technician program is preferred
Added 9 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
Saputo Dairy Products Canada G.P. is seeking a highly organized and proactive HACCP Technician to join our growing team.
Added 9 mins ago
BT
Service Technician (Heavy Duty Mechanic)
Bosch Truck Group Inc. - Camrose
Camrose, AB
- Full-time
…creating value for our clients. We are looking for a Service Technician with the drive and ambition to succeed in a dealership…
Added 9 mins ago
OT
Junior Instrumentation Technician
Ontario Transit Group
Toronto, ON
- Full-time
The Junior Instrumentation Technician supports the planning, installation, operation, and maintenance of geotechnical, structural, and environmental monitoring instrumentation for a variety…
Added 9 mins ago
WO
Medical Laboratory Assistant - Laboratory Specimen Procurement - Multiple Sites
William Osler Health System
Brampton, ON
- Contract
Graduate of an accredited medical laboratory assistant/technician program
Added 9 mins ago
EG
Senior CAD Technician - Municipal
Egis Group
Toronto, ON
- $95,000 to $125,000 CAD / year
- Full-time
Senior CAD Technician - Municipal based in Toronto, Ontario, Canada, supporting municipal infrastructure and civil engineering projects through the preparation, coordination, and delivery…
Added 9 mins ago
BT
Service Technician (Heavy Duty Mechanic)
Bosch Truck Group Inc. - Airdrie
Airdrie, AB
- Full-time
…creating value for our clients. We are looking for a Service Technician with the drive and ambition to succeed in a dealership…
Added 9 mins ago
M&
Robotic Weld Technician
Mitchell & Associates
Vaughan, ON
- Full-time
Added 9 mins ago
IG
Quality Control Technician
IMT Group
Ingersoll, ON
- $54,500 to $65,000 CAD / year
- Full-time
Elevate your expertise with IMT Precision! We are recruiting for a Quality Control Technician to join our team and contribute to the delivery of essential manufacturing solutions with…
Added 10 mins ago
AA
Auto Body Apprentice - Min Level 2 (Hawkesbury)
Assured Automotive
Hawkesbury, ON
- Full-time
The Auto Body Apprentice repairs minor vehicle damage while shadowing a licensed Auto Body Technician. The Auto Body Apprentice works with all team members in achieving the repair…
Added 24 mins ago
CEDO - Certified Exposure Device Operator
WQS Careers
Edmonton, AB
Strong technical skills with a proven track record as a reliable and safety-focused NDT technician.
Added 24 mins ago
Heavy Equipment Machine Builder
Tigercat | MacDonald Steel
Cambridge, ON
Preferred training within areas of interest: heavy-duty equipment technician, diesel mechanic / truck and coach technician, heavy-duty equipment mechanic, or motive power technician
Added 24 mins ago
Accounts Payable Technician - Freight
PFX Group
Milton, ON
Accounts Payable and Transportation Technician
Added 24 mins ago
CG
Laboratory Technician - Electromagnetic Compatibility (EMC)
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
Added 24 mins ago
BT
Truck and Coach Technician
Bosch Truck Group Inc. - Kamloops
Kamloops, BC
- Full-time
…safety, and customer satisfaction. We are looking for a Service Technician with the drive and ambition to succeed in a dealership…
Added 24 mins ago
IG
Fiber Technician
Insight Global
Mackenzie, BC
- $45 to $50 USD / hour
- Contract
Insight Global is seeking a Fiber Technician II / Fiber Splicer to support fiber optic infrastructure projects across client environments. This role is heavily focused on hands-on fusion…
Added 24 mins ago
DA
Service Advisor
Davis Auto Group
Lethbridge, AB
- Full-time
Added 24 mins ago
SR
Heavy Duty Mechanic
Sunbelt Rentals, Inc.
Fort Saskatchewan, AB
- $40 to $45 CAD / hour
- Full-time
Sunbelt Rentals – the fastest growing rental business in Canada– is seeking an experienced Technician – You!
Added 24 mins ago
I
Lead Consultant - IFS Cloud PSO functional
Infosys
Mississauga, ON
- $96,620 to $109,129 CAD / year
- Full-time
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
Added 24 mins ago
AC
Panel Shop Technician
Actemium Canada
Mississauga, ON
- $50,000 to $70,000 CAD / year
- Full-time
The Panel Shop Technician will be responsible for the assembly, wiring, testing, and quality assurance of electrical control panels in accordance with engineering drawings, industry…
Added 25 mins ago
I
Lead Consultant - IFS Cloud PSO functional
Infosys
Calgary, AB
- Full-time
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
Added 39 mins ago
J
Mech & Robotics Tech
JLL
Richmond, BC
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 39 mins ago
B
Maintenance & Reliability Manager
Bimeda
Cambridge, ON
- Full-time
Lead initiatives that increase maintenance effectiveness, equipment reliability, technician productivity and operational performance.

Houle

Service Coordinator, Security

Calgary, AB, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Victoria or Burnaby office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing follow-ups, documentation, work orders, and recommended service actions with customers and technical staff.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know security systems such as alarms, fire monitoring, CCTV, and access control, and have strong communication, organization, multitasking, and Microsoft Office skills.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Scheduling
Security Systems
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering and Tracking
Billing Coordination
Microsoft Office
Written and Oral Communication
Prioritization and Multitasking

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options
Annual Incentive or Bonus Program
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Scheduling
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering
Material Tracking
Billing
Reporting
Work Orders
Service Documentation
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Customer Support
Technical Support Services
Construction
Systems Integration

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