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Added 2 mins ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 2 mins ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 1 hour ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 1 hour ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 1 hour ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Military (Land) Technician 6A Qualified EO Technician
Added 1 hour ago
GR
Senior Dispatcher
Goldbeck Recruiting
Burnaby, BC
- Full-time
Serve as the primary point of communication between customers and technicians, ensuring clear and consistent information flow.
Added 1 hour ago
K
Desk Side Support Technician
Kyndryl
Montreal, QC
- Full-time
…executing workstation imaging, software deployments, asset management, and hardware refresh activities. Day-to-day, your technical acumen will shine as you diagnose and resolve complex…
Added 2 hours ago
P
Field Service Technician | Security Systems (GTA-FST002)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 2 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
Added 2 hours ago
C
Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…the Service Manager, you will be responsible for the Overall management and leadership of the CTC service business, including both sales and operations activities. Effectively implement…
Added 2 hours ago
C
BAS Project Supervisor
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…As a Building Automation Supervisor, you will manage the BAS Technician team for Projects. This will include colleague development and performance management. The Supervisor coordinates…
Added 2 hours ago
Material Management Technician
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Logistics & Distribution in Materials Management, the incumbent performs the functions designed to facilitate the receipt and delivery of goods to…
Added 2 hours ago
R|
Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Provides information to PIs and Research staff concerning animal health, administration of treatment, techniques and animal use protocols,
Added 2 hours ago
1
IT Support Technician
123Dentist
Brossard, QC
- $68,000 to $78,000 CAD / year
- Full-time
…500 clinics and 10,000 team members across the country. Our Information Technology team plays an essential role in supporting the daily operations of our dental clinics, laboratories, and…
Added 3 hours ago
TU
Research Assistant / Technician - Hippy Lab
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
The Research Assistant/Technician supports data quality control and data management activities across research registries within the Hippy Lab. These registries enable global research in…
Added 4 hours ago
CO
Planning Technician (Full Time)
City of Chilliwack
Chilliwack, BC
- Full-time
Posting #: 2026-93 Title: Planning Technician (Full Time) Department: Planning Duties: The incumbent in this class assists management to achieve efficient operation within the Planning…
Added 4 hours ago
FH
Pharmacy Technician - St. Paul's Hospital & Mount Saint Joseph Hospital
Fraser Health Authority
Vancouver, BC
- $36.26 CAD / hour
- Part-time
We currently have an exciting Part Time opportunity for a Pharmacy Technician to join our team at St. Paul's Hospital & Mount Saint Joseph Hospital located in Vancouver / Richmond, BC.
Added 5 hours ago
RS
Hiring T4
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 6 hours ago
BW
Ambulance Readiness Technician (Kamloops) CAS
BC Women's Hospital and Health Centre
Kamloops, BC
- Full-time
Reporting to the Manager, the Ambulance Readiness Technician (ART) is responsible for sanitizing and processing critical medical equipment, restocking supplies on vehicles, performing and…
Added 6 hours ago
H
Service Coordinator, Security
Houle
Calgary, AB
- Full-time
Please note, this is NOT an INFORMATION TECHNOLOGY role.
Added 6 hours ago
YO
Leadership Trainer White Water
YMCA of Greater Toronto
Torrance, ON
- Part-time
…menu planning, food preparation, gear organization, and risk…
Added 6 hours ago
YO
Senior Leadership Trainer White Water
YMCA of Greater Toronto
Torrance, ON
- Part-time
Plan, prepare, and facilitate extended white water canoe trips that prioritize risk management, technical skill development, and participant growth.
Added 6 hours ago
SN
Power Line Technician
Synergy North
Thunder Bay, ON
- Full-time
Power Line Technician– Up to 7 in THUNDER BAY
Added 7 hours ago
NP
Technician, Niagara Takes Flight
Niagara Parks Commission
Niagara Falls, ON
- $27.44 to $33.74 CAD / hour
- Full-time
Notifies, supports and provides information to management and emergency services in the event of an emergency, show disruption or delay.

Houle

Service Coordinator, Security

Calgary, AB, Canada

Pay range: $50,000-$65,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$65,000.
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Posting language: English
Posted: Oct 30, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Coordinator to join our Security Technology team in our Victoria or Burnaby office.

The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the delivery of technical support services for our valued customers.

Please note, this is NOT an INFORMATION TECHNOLOGY role.

Here's how your role will strengthen our team.

Your Responsibilities

Provide consistent, high quality customer service and administrative support to the security Service Team
Receive phone calls and emails from customers requesting service work
Collaborate with customers to complete initial investigation and assess support requests, and determine solutions
Prioritize service requests, schedule and dispatch security service technicians
Coordinate with the Billing team to resolve discrepancies or missing information
Track and expedite material orders as required
Upload service project documentation into system
Coordinate and follow up with technical staff to complete work orders
Prepare list of follow up recommended service actions for customers

Your Experience And Skills

High School Diploma
2+ years' experience in a similar administrative support role coordinating service requests and triaging calls, and dispatching technicians
Knowledge of Alarm, Fire Monitoring, CCTV, and Access Control systems
Experience with material ordering, tracking, billing, and reporting
Flexible with the proven ability to multitask in a changing, fast-paced environment
Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore, JDE, and Service Management software systems, are assets
Strong oral and written communication skills
Highly organized and detail oriented with the ability to prioritize work
Positive attitude with a patient and calm nature

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$65,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit https://www.houle.ca/careers and click on the listing for Service Coordinator, Security, The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Apply About employer

More about this job

Responsibilities

Provide customer service and administrative support to the security service team by receiving and assessing customer requests, prioritizing work, and scheduling and dispatching technicians. Coordinate materials, billing follow-ups, documentation, work orders, and recommended service actions with customers and technical staff.

Requirements

Requires a high school diploma and at least two years of experience in a similar administrative support role coordinating service requests, triaging calls, and dispatching technicians. Candidates should know security systems such as alarms, fire monitoring, CCTV, and access control, and have strong communication, organization, multitasking, and Microsoft Office skills.

Skills

Customer Service
Administrative Support
Service Request Coordination
Call Triage
Technician Dispatch
Scheduling
Security Systems
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering and Tracking
Billing Coordination
Microsoft Office
Written and Oral Communication
Prioritization and Multitasking

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Vacation Policy
Flexible Work Arrangements
Hybrid Work Options
Annual Incentive or Bonus Program
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Security Technology
Customer Service
Administrative Support
Service Requests
Call Triage
Technician Dispatch
Scheduling
Alarm Systems
Fire Monitoring
CCTV
Access Control
Material Ordering
Material Tracking
Billing
Reporting
Work Orders
Service Documentation
Microsoft Office
Word
Outlook
Excel
Procore
JDE
Service Management Software
Customer Support
Technical Support Services
Construction
Systems Integration

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