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Added 7 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 12 hours ago
OR
Rental Specialist - Maple (Vaughan)
OnSite Rentals
Vaughan, ON
- $20 to $25 CAD / hour
- Full-time
Walk customers through safe operation, proper use, and what to watch for in the field
Added 15 hours ago
EC
Event Operations Manager- Edmonton Convention Center
Encore Canada
AB · Edmonton, AB
- Full-time
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
Added 19 hours ago
Quality Assurance Technician
Tigercat | MacDonald Steel
Cambridge, ON
The Quality Assurance Technician will be responsible for inspecting products and processes to ensure they meet company quality standards. This role will perform measurements, tests, and…
Added 19 hours ago
Y
Desktop Support Engineer
Yochana
Calgary, AB
- Contract
Bachelor's degree in Computer Science, Information Technology, or related field
Added 21 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 day ago
Technician, Accounts Payable (6 month assignment)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Technician Accounts Payable is responsible for keeping the system running smoothly by managing cash flow and paying vendors and suppliers in an accurate, efficient, timely manner and…
Added 1 day ago
AM
Civil Field Inspector
Aplin Martin
Calgary, AB
- Full-time
As our Field Inspector, you will serve as the Engineer’s primary field contact, communicating with contractors, franchise utilities, municipal representatives, general public, and our…
Added 1 day ago
CM
Instructor - Automotive Trades - Term (Prince Rupert)
Coast Mountain College
Prince Rupert, BC
- Full-time
Qualifications/Skills: An Interprovincial Red Seal Endorsement as an Automotive Service Technician and Grade 12 or equivalent are required. Experience should include a minimum of 5 years of…
Added 1 day ago
H
Service Dispatcher
Houle
Burnaby, BC
- Full-time
We are seeking an organized and resourceful Service Dispatcher to lead our field service team. You will be the central hub connecting our clients with our field electricians, ensuring our…
Added 1 day ago
ME
Site Superintendent - BC
Milestone Environmental Contracting Inc.
Whitehorse, YT
- Full-time
Civil/Environmental Engineering Degree or Civil Engineering Technologist or Technician Diploma and/or equivalent field experience is an asset.
Added 1 day ago
SI
Maintenance Scheduler
Saputo Inc.
Calgary, AB
- Full-time
…The Scheduler ensures work is sequenced and assigned based on technician availability, skills, qualifications, equipment availability, and operational priorities. The Scheduler also applies…
Added 1 day ago
ML
Medical Device Manufacturing Technician
Mespere LifeSciences Inc.
Waterloo, ON
- Part-time
…program in Biomedical Engineering, Biosciences, Biotechnology, Computer Engineering, Mechatronics Engineering, or a related field is strongly…
Added 1 day ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 day ago
SI
Maintenance Scheduler
Saputo Inc.
Calgary, AB · Riverway
- Full-time
…The Scheduler ensures work is sequenced and assigned based on technician availability, skills, qualifications, equipment availability, and operational priorities. The Scheduler also applies…
Added 1 day ago
I
Lead Advanced Field Service Technician
Intelligrated
Paris, ON
- Full-time
The Advanced Customer Service Technician will operate within our customers’ facilities performing the maintenance function per the Intelligrated contract. The Advanced Customer Service…
Added 1 day ago
AU
Technician Trainee, Distribution Operations
Apex Utilities Inc.
Athabasca, AB
- Full-time
In this unionized position of Technician Trainee, Distribution Operations, you will play an essential role within our Operations team. This position is designed for individuals interested…
Added 1 day ago
OK
Service Desk Technician
One Kids Place
North Bay, ON
- Full-time
Post-secondary education in Information Technology, Computer Systems Technology, Computer Science, or a related field.
Added 1 day ago
TF
Calibration and Electronic Technician I
Thermo Fisher Scientific
Whitby, ON
- Full-time
…communicate and coordinate equipment downtime. Demonstrated computer proficiency with Microsoft Office programs. Proficiency with the English…
Added 1 day ago
AP
Production Technician
Air Products
Edmonton, AB
- Full-time
As a Production Technician, you'll join a highly skilled operations team where every shift presents new challenges, learning opportunities, and the chance to make a meaningful impact.…
Added 1 day ago
BE
Technicien De Service Extérieur/Field Service Technician (Baie-Comeau / Sept-Ile)
BFG Enterprise Services
Baie-Comeau, QC
- $52,000 to $57,000 CAD / year
- Full-time
Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and…
Added 1 day ago
JI
Security Technician
J.D. Irving, Limited
Saint John, NB
- Full-time
Chandler Alarm and Communications Division is growing and currently searching for an Experienced Security Technician.
Added 1 day ago
I
technicien de service sur le terrain MedTech - MedTech Field Service Technician Mechanical -
IQVIA
Calgary, AB · AB · Kirkland, QC · Regina, SK · Saskatoon, SK
- Part-time
Our MedTech Field Service Technician has a unique opportunity to put their technical experience to work by collaborating with healthcare professionals and leading technical initiatives…
Added 1 day ago
IR
Service Coordinator
Ingersoll Rand
Mississauga, ON
- Full-time
High school diploma or GED and 2-3 years of experience in a related field is required.
Added 1 day ago
Pipeline Technician 2
FortisBC
Kamloops, BC
Must be a Distribution Mechanic or have three (3) years’ related construction field experience in the natural gas industry.

Houle

Service Dispatcher

Burnaby, BC, Canada

Pay range: $50,000-$60,000 per year. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $50,000-$60,000 per year.
Job type: Full-time
Apply by: Nov 22, 2026
Experience: 3+ years' experience in a similar role coordinating technician schedules and dispatching service calls
Posting language: English
Posted: Oct 23, 2026

Original job description

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About This Role

We are recruiting for a Service Dispatcher to join our Service Division at our Burnaby office. Here's how your role will strengthen our team.

We are seeking an organized and resourceful Service Dispatcher to lead our field service team. You will be the central hub connecting our clients with our field electricians, ensuring our daily operations run safely, efficiently, and on schedule

Your Responsibilities

Receive/Respond to customer service inquiries via phone and email, coordinating requests for service and support
Conduct initial assessments of service requests, gather relevant information, and collaborate with internal teams to identify appropriate solutions
Prioritize incoming service requests and effectively schedule and dispatch service technicians
Create and manage work orders, and support the invoicing process to ensure accurate and timely billing
Monitor service reports and customer documentation to ensure timely completion and compliance with company standards
Deliver exceptional customer service through proactive communication, ongoing support, and follow-up
Coordinate with customers and site contacts to facilitate scheduling, service execution, and work order completion
Ensure adherence to established processes, procedures, and service standards
Maintain accurate filing systems, document control, and assist with office and operational supply orders

Your Experience And Skills

High School Diploma or equivalent
3+ years' experience in a similar role coordinating technician schedules and dispatching service calls
Experience with tracking, billing, and reporting
Excellent computer skills in MS Office (Word, Outlook, Excel, etc.)
Prior experience using service management software or similar software is an asset
Understanding of service operations and life cycle is an asset
Extremely organized work habits, patient, and customer service focused
Superior written and verbal English communication skills
Natural, confident ability and positive attitude
Flexible with the proven ability to multitask in a changing, fast-paced environment
Basic electrical or construction knowledge is an asset

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, recognized Best Workplaces for Women, and one of Canada's Best Managed companies, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance – We embrace work-life balance and offer flexible work arrangements including hybrid work options for eligible roles, and a competitive vacation policy.
Continuous development is a top priority – Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
Our employee benefits prioritize your financial, physical, and mental well-being – From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
We have many exciting project opportunities – With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Pay range: $50,000-$60,000 per year. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Please visit https://www.houle.ca/careers and click on the listing for Service Dispatcher. The opportunity will remain open until it has been filled.

Connect with us on LinkedIn, Instagram, Facebook, and X!

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

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More about this job

Responsibilities

Respond to customer service inquiries, assess and prioritize requests, and schedule and dispatch field technicians to ensure safe, efficient, and timely service. Manage work orders, service documentation, reporting, invoicing support, customer communication, and operational records.

Requirements

Requires a high school diploma or equivalent and at least three years of experience coordinating technician schedules and dispatching service calls. Candidates should have experience with tracking, billing, and reporting, strong Microsoft Office skills, excellent communication and organizational abilities, and the capacity to multitask in a fast-paced environment; service management software and basic electrical or construction knowledge are assets.

Skills

Service Dispatching
Technician Scheduling
Customer Service
Service Request Assessment
Work Order Management
Invoicing Support
Service Tracking
Reporting
Microsoft Office
Service Management Software
Written Communication
Verbal Communication
Multitasking
Document Control
Organization
Electrical or Construction Knowledge

Benefits

Company-Matched RRSP
Health Benefits
Wellness Reimbursements
Additional Paid Days Off
Annual Incentive or Bonus Program
Flexible Work Arrangements
Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Service Dispatching
Field Service
Technician Scheduling
Service Calls
Customer Service
Service Request Assessment
Work Orders
Invoicing
Billing
Service Tracking
Reporting
Microsoft Office
Word
Outlook
Excel
Service Management Software
Document Control
Electrical Contracting
Construction
Service Operations
Customer Communication
Scheduling
Dispatch
Compliance
Office Operations

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