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Added 4 mins ago
AP
Client Care Specialist
Abell Pest Control
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Office Manager you are the first point of customer contact at the Abell Pest Control Home Office, handling inbound calls with the objective of securing the sale and…
Added 4 mins ago
SD
Front Store Manager, Salaried Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 4 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Collingwood, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 mins ago
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Merchandiser, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
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Added 4 mins ago
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
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Added 4 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 4 mins ago
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
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Beauty Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Prepares performance appraisals in association with Front Store Manager
Added 4 mins ago
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Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Chatham-Kent, ON
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Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Part-time
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Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Markham, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 mins ago
US
Account Executive
UPS Supply Chain Solutions
Kitchener, ON · CA - KITCHENER CENTER (ONKIT)
- Full-time
…The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer…
Added 4 mins ago
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Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
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Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. John's, NL
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Milton, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 mins ago
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FT Optician, Single Licensed
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This associate reporting to the Vision Centre Manager provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing sales and profit, maintaining…
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Technical Project Manager, Integrations
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- Full-time
Added 4 mins ago
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Sr. Director, Brand
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Remote, Canada
- $150,000 to $180,000 CAD / year
- Full-time
- Remote
Added 6 mins ago
LC
Grocery Department Manager
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Added 6 mins ago
Technical Lead
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Toronto, ON
Track progress against milestones and budget with the project manager.
Added 6 mins ago
Product Marketing Manager
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We're looking for a Product Marketing Manager, AIOS to help shape how Zafin AIOS is positioned, brought to market and understood by customers, partners and the broader industry.
Added 6 mins ago
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Service Representative
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…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…

Housing Information Services

Internal/External - Part Time Client Support Worker (CSW N2)

Windsor, ON, N9A 3H7, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Position(s) Available:

Client Support Worker (N2) - 1 Part-Time Position Overnights 10pm-6am

Program: Homelessness and Housing Help Hub (H4)

Program Description:

H4 is a comprehensive program providing multi-agency wrap-around supports and coordinated access to services for individuals experiencing homelessness. It serves as a central point of access into homelessness services while providing basic needs support, housing intake and assessment services, community engagement initiatives, and connections to clinical support from local partner agencies.

Work Location: 400 Wyandotte St. E., Windsor ON

Start Date:

Immediate

Work Week:

10:00PM - 6:00AM, Saturdays and Sundays (This role requires flexibility in working weekdays, weekends and holidays as required by the program, if needed)

Rate of Pay:

$23.82 probationary wage, with an increase up to $25.82 after successful completion of probationary period.

$2/Hour Shift Premium for Evening Hours between the hours of 6:00 PM and 6:00 AM.

Job Summary:

Under the direction of the Site Supervisor(s), assisting with the effective and efficient implementation of the City of Windsor’s Homelessness and Housing Help Hub Program within established program requirements and agency policies.

Qualifications:

See Job Specifications below.

Client Support Worker (“CSW”) Job Specifications
Reports To: Site Supervisor(s)

How to Apply Interested persons must apply online through BambooHR by : Monday, October 26, 2026

Job Description:

The Client Support Worker (CSW) provides continuous indoor and outdoor program monitoring to ensure the safety and security of both visitors and participants at the H4 program, while supporting key program functions. This involves routine perimeter walks and assessing participants and guests entering the program to identify barriers, needs, or safety concerns. This role involves facilitating access to services and ensuring connection with the appropriate resources within the program. The CSW will also provide support to various areas within the program, monitoring transitions between spaces and ensuring smooth operations.

The CSW will also play a key role in welcoming new participants, building rapport, and support with the provision of basic needs services: including food and clothing, providing trauma-informed intervention during incidents or crisis in the program.

Essential Duties and Responsibilities Include:

Supporting Safety Within Program Functions

Regular reporting of perimeter walks around the building and within H4 boundaries; identifying and logging concerns.
Managing outdoor patio spaces; ensuring bike security and mediating disputes as appropriate;
Collaborating with the on-site staff to respond to emergency situations such as medical incidents or escalated behaviour;
Ensuring bathrooms and shower spaces are safe;

Building Client Rapport

Connect with participants entering the program to effectively support with orienting, directing or encouraging participants to access supports;
Build ongoing relationships with new and regular participants attending the program to better understand individual behavioural baselines by name;
Actively participate in de-escalation as able or needed.

Program Operations and Activities

Assisting with day-to-day operations of the program including break coverage, sorting donations, and sanitizing high touch areas;
Receiving and refilling program inventory and supplies;
Completing other duties as required.

Education & Skills:

Post-secondary education completed at an Accredited Canadian University with a minimum of Bachelor Degree in Social Work or Social Science, or relevant College Diploma preferred OR 1-2 years of recent and relevant experience working with vulnerable / low-income / marginalized individuals.

Work Experience:

Demonstrated ability to work independently and within a team environment while in a fast-paced setting; preferably with experience supporting vulnerable individuals with varied emotional, social, and behavioural difficulties. Experience / knowledge of Windows, Microsoft Software, Internet, and standard office equipment is preferred.

Knowledge:

Experience working with individuals experiencing chronic homelessness or other vulnerable / marginalized populations from a person-centered perspective. Recent and relevant working knowledge of the local Emergency Shelter system, Social Services, Community Agencies in Windsor-Essex preferred. Ability to speak other languages an asset.

Certifications and Other Requirements:

Criminal Reference and Vulnerable Sector Checks required. Updated CPR and First Aid Certification required. Non-violent Crisis Intervention (NVCI), Mental Health First Aid, and Applied Suicide Intervention Skills Training (ASIST) certification an asset. Must have reliable and effective mode of transportation.

Work Related Abilities Policies and Procedures: Adheres to all organization policies and procedures and make recommendations where applicable. Able to relate to routine operations in a manner that is consistent with existing solutions to problems; log work activities.

Handle Multiple Tasks / Requests: Able to deal with frequent change, delays, multiple requests (phone and in-person), high volume of requests, while addressing written tasks, unexpected events etc.

Spoken and Written Communications: Able to clearly present information verbally in person and over the phone; in writing and to document activities; to read and interpret written information; comprehend information delivered orally.

Professional Engagement: Able to communicate with clients, partners, and staff professionally. Awareness and sensitivity to clients experiencing homelessness as well as the needs of the vulnerable sector an asset.

Critical Problem Solving: Able to assess complex situations and develop effective, practical solutions within each context. Capable of making sound decisions under pressure, prioritizing tasks, and employing critical thinking to navigate immediate challenges.

Safety: Demonstrates skill around personal safety, de-escalation of clients and ability to advocate for responsible harassment free behaviour.

Relevant Work Environment:

The work week will be a minimum of 16 hours, including availability and flexibility for evening, weekend, and statutory holiday work as required.

The role may involve physical activities such as walking between different areas of the facility, standing, bending, lifting materials up to a certain weight limit, sitting at a computer workstation for extended periods, and other tasks that require mobility within the facility.

Disclaimer:

The job specifications indicate the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.

Housing Information Services is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for a job opportunity, please advise the hiring manager of any accommodations needed to ensure you have access to a fair and equitable process. Information received relating to accommodation measures will be addressed confidentially.

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More about this job

Responsibilities

Monitor indoor and outdoor program areas, conduct perimeter walks, identify safety concerns, and collaborate with staff during emergencies or escalated situations. Welcome and build rapport with participants, connect them to appropriate services, support basic needs, and assist with daily program operations.

Requirements

Applicants should have a bachelor's degree in Social Work or Social Science, a relevant college diploma, or 1–2 years of relevant experience supporting vulnerable or marginalized people. The role requires current CPR and First Aid certification, criminal and vulnerable sector checks, reliable transportation, and the ability to work independently and as part of a team; experience with local services and crisis-related certifications are assets.

Skills

Client Support
Safety Monitoring
Perimeter Walks
De-escalation
Trauma-informed Intervention
Crisis Response
Client Rapport Building
Person-centered Support
Conflict Mediation
Emergency Response
Basic Needs Support
Community Resource Navigation
Communication
Critical Problem Solving
Teamwork
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Homelessness Services
Housing Support
Client Support Worker
Vulnerable Populations
Emergency Shelter System
Social Services
Community Agencies
Person-centered Support
Trauma-informed Intervention
De-escalation
Non-violent Crisis Intervention
Mental Health First Aid
Applied Suicide Intervention Skills Training
CPR
First Aid
Vulnerable Sector Check
Criminal Reference Check
Microsoft Software
Windows
Internet
Perimeter Monitoring
Crisis Response
Basic Needs Services
Community Engagement
Housing Intake and Assessment
Safety Monitoring

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